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Rating: 1 out of 5
I did not receive my order.
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Customer reviews of Alépoc
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 422 published reviews
Summary of reviews
Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Prices are a bit high but the shipping service is fast
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A
Rating: 1 out of 5
I still haven't received my package.
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Response from Alépoc
Hello, We have contacted Chronopost and will get back to you as soon as we have more information from them. Please excuse us for the inconvenience caused. Best regards, Alépoc
A
Rating: 3 out of 5
Not very good
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Response from Alépoc
Hello, In a constant effort to improve our services, could you please specify the elements to review by email?
A
Rating: 1 out of 5
Hello. I received my order on time... However, the priming lever does not work... It is soft and has no action. I bought it for this function because after several days without starting, it is necessary to prime before starting my old Peugeot 404 from 1970... Tell me what to do? Best regards, Stéphane
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A
Rating: 3 out of 5
One of my two ordered parts has a defect. I can prove it with a photo if needed.
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Response from Alépoc
Hello, Thank you for this feedback regarding your part. Please contact us as soon as possible at 09 72 25 90 42 to resolve this situation.
A
Rating: 3 out of 5
Fast delivery and tracking communication.. Part compliant and of good quality But found much cheaper at Series 4 a bit late (10.46 instead of 19,? !!!!!!)
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A
Rating: 3 out of 5
It can go!
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A
Rating: 3 out of 5
Order, fast shipping, receipt OK....... too bad your website is '' a bit slow to respond '' when used for searching and ordering..... Needs improvement!!!
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A
Rating: 1 out of 5
I want to return my product but the site is not working and apparently the customer service doesn't seem to read its emails...
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Response from Alépoc
Hello, We have not received any email or request from your email address, Please contact our service by email: [email protected], or by phone: 0972259042 Best regards Alépoc
A
Rating: 3 out of 5
Not suitable for my vehicle
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A
Rating: 1 out of 5
I did not receive the parts that fit this Fujifilm vehicle egg of 86 2.72 l horses a bit disappointed.
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Response from Alépoc
Hello, I did not understand your message, can you contact us at 09 72 25 90 42 for more information? Best regards Alépoc
A
Rating: 3 out of 5
Unfortunately, coils that did not work. When requesting a return, had to pay fees before being refunded.
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A
Rating: 1 out of 5
The radiator cap supposedly for R4 has no sealing, the coolant leaks out of the new cap, I strongly advise against it.
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A
Rating: 3 out of 5
Unfortunately, the platinum screws and the air filter did not match my search. However, the service was relatively good: - quick response (but not able to answer me - non-technical communication service) - very fast shipping (but the box received was exploded, surely due to the delivery person and not Alepoc but it's important to mention) I still really recommend this site if you are sure of the exact reference of the parts!
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A
Rating: 1 out of 5
For the order, I couldn't place it myself, I don't have a mobile phone and with other sites, I receive authentication by email, it was another person who had to do it for me, so not practical at all
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A
Rating: 3 out of 5
Hello, I ordered cardboard gaskets. I expected them to be better protected for transport, between 2 sheets of cardboard for example.
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A
Rating: 3 out of 5
Actually, I ordered a complete gasket set for Peugeot 404. In the photo of the item everything was there, but in the pouch I received, at least two gaskets were missing, notably the distribution cover gasket. I informed customer service via messaging. I am waiting to see their response.
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A
Rating: 3 out of 5
Good site for buying parts but with delivery times quite long.
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A
Rating: 3 out of 5
Received quickly, shipping cost too high for a Colissimo of 0.06 Kg (6g) it could have been sent in a more economical and equally reliable tracked letter!
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A
Rating: 1 out of 5
No comment
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Response from Alépoc
The customer wishes to modify the review
A
Rating: 3 out of 5
seller nothing to say but he should change delivery service. delivery too long, they couldn't find my address and I had to call them.
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