Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 505 published reviews
5 2 239 89% 4 186 7% 3 38 2% 2 16 1% 1 26 1%

Summary of reviews

The store consistently delivers on reliability, with fast shipping and well-packaged parcels that arrive ahead of schedule and conform to order details. Customers repeatedly note prompt processing, accurate parts that meet expectations, and clear professionalism in service, reinforcing trust and repeat purchases. Product quality and fit are highlighted through quick assembly, correct descriptions or photos alignment, and favorable value for money. Overall, the experience is described as smooth, efficient, and highly recommendation-worthy.

Reviews 1 and 4 stars

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Arnaud G.
Rating: 4 out of 5
following a purchase from 14/03/2024
The carburetor gasket was bent upon receipt
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Bruno C.
Rating: 4 out of 5
following a purchase from 11/03/2024
Instructions not clear
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Alain R.
Rating: 4 out of 5
following a purchase from 02/03/2024
The 5 stars would be justified if the catalog were more extensive. Other sites have more stocked catalogs but do not have your philosophy. Conclusion, in my opinion, there is no perfect site in this field
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Régis T.
Rating: 4 out of 5
following a purchase from 17/02/2024
Order delivered quickly, important choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2024
could not get 4 valves. Only 3 in stock. Too bad, but it does not affect the service.
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Franck R.
Rating: 1 out of 5
following a purchase from 22/01/2024
I paid for a Chronopost, 1 week later the package still hasn't arrived. Alepoc offered me no solution other than to wait, I hope I will be refunded for the shipping costs.
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Response from Alépoc
Hello, Thank you for informing us about the delivery issues you encountered. We are currently in a process of improving our logistics and this situation is far from our usual quality handling. The Alepoc team is committed to addressing your situation as quickly as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/01/2024
This is not the right one,
Not the right diameter!
The hose received is a larger diameter
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Response from Alépoc
Hello, Thank you for pointing out this apparently human error. We are doing everything possible to satisfy you as soon as possible. The Alépoc team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2023
I did not receive my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2023
Fluidity in finding parts, speed of shipping, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
Glad there are stores like yours for the restoration of classic vehicles.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
Incomplete information on the product (dimension)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2023
Hello, clear site, fast shipping, very reasonable price... Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2023
Correct merchandise, but delivery too long, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2023
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Easy to order and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
Delivery times and part compliance impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Minimalist packaging, too bad!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/10/2023
I still haven't received my package.
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Response from Alépoc
Hello, We have contacted Chronopost and will get back to you as soon as we have more information from them. Please excuse us for the inconvenience caused. Best regards, Alépoc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2023
COMPLIANT WITH THE REQUEST, CORRECT PRICE, AVERAGE DELIVERY COST
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Nothing to report on the site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/10/2023
Hello. I received my order on time... However, the priming lever does not work... It is soft and has no action. I bought it for this function because after several days without starting, it is necessary to prime before starting my old Peugeot 404 from 1970... Tell me what to do? Best regards, Stéphane
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2023
I'm waiting to see if the seals hold
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2023
Too bad there are shipping costs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2023
Ease on the site. Good reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
I found some of the sought parts and the delivery is fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
Serious and fast shipping thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2023
Fast delivery and parts conforming to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
Clear and well-made site; material ordered received very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
The navigation part could be improved, delivery is fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Good site to find parts for classic cars
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2023
I want to return my product but the site is not working and apparently the customer service doesn't seem to read its emails...
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Response from Alépoc
Hello, We have not received any email or request from your email address, Please contact our service by email: [email protected], or by phone: 0972259042 Best regards Alépoc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2023
Not yet mounted on my car
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2023
Correct price but the head gasket simply placed at the bottom of the box, I wonder how it arrived intact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2023
effective! order received quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2023
Site fairly easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2023
Fairly easy to use, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2023
Good reactions to information requests and advice. Order processing and shipping very fast. Too bad there is no tracking number for the shipment.
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