Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 421 published reviews
5 2 162 89% 4 181 7% 3 38 2% 2 16 1% 1 24 1%

Summary of reviews

Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.

2 star reviews

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J
JEAN-LOUIS B.
Rating: 2 out of 5
following a purchase from 29/03/2026
Well received the good product Except for a small issue with the assembly of the latch, the diameter of the hole is too small and after 5 minutes of operation the hammer came loose and the capacitor blew up TOO BAD ????
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Fabrice E.
Rating: 2 out of 5
following a purchase from 12/01/2026
Well-identified products. Timely delivery.
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SCEA F.
Rating: 2 out of 5
following a purchase from 12/12/2025
Only 2 of the 3 seals present in the 2 PN0000595 kits ordered were usable to recondition my C15 brake distributors. I had to keep the 2 original large cups from each distributor because the new large cups present in the kits had too much play.
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Florian K.
Rating: 2 out of 5
following a purchase from 04/07/2025
I know you are not responsible but I ordered a master cylinder that I wanted to mount quickly and I still don't have it. The Post apparently made a mistake in routing. I have other parts to order but now I'm hesitant...
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Response from Alépoc
Hello, The review is based on the carrier's service and not the site's or product's review, Best regards Alepoc
J
Jacques B.
Rating: 2 out of 5
following a purchase from 26/05/2025
I have already sent a message without response for now
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Response from Alépoc
Hello, we did respond on 03/06 at 8:35 AM, here is the return procedure: Please return the product(s) to the following address (including a copy of the delivery note, or your information on a blank paper, to identify you upon receipt of the package and write 'Return' on the sheet, if possible with a reason): Alepoc 116 avenue de la 1ere armée 32000 Auch Upon receipt, we check the product(s), and refund you on your payment method (excluding shipping costs) if the product is returned in good and complete condition. Best regards, The Alepoc.shop team
M
Michel C.
Rating: 2 out of 5
following a purchase from 18/02/2025
The disc does not fit the year of the vehicle
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pierre L.
Rating: 2 out of 5
following a purchase from 05/02/2025
I think it's an error on your part
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Jean Louis S.
Rating: 2 out of 5
following a purchase from 10/09/2024
Item not suitable at all for the license plate
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Michel P.
Rating: 2 out of 5
following a purchase from 06/05/2024
The carburetor gaskets are of poor quality, the idle jet is not the right one I put the old one back, the air filter is too big it does not fit in the compartment, never again
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Response from Alépoc
Hello, Thank you for sharing the issues encountered and we apologize in advance for the inconvenience caused. Following your exchange with our store manager on May 28, the situation has been clarified, particularly by assisting you on technical points. For faster and personalized assistance, do not hesitate to contact us directly at 09.72.25.90.42 or by email at [email protected].
O
olivier P.
Rating: 2 out of 5
following a purchase from 24/03/2024
Not enough information on the site regarding the parts and particularly the dimensions. Result: incompatible parts
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Josiane C.
Rating: 2 out of 5
following a purchase from 01/02/2024
the photo does not match the delivered part
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/11/2023
Serious site in the sense that they send the product on time, however receiving a product paid for on the site for 25 euros and receiving it with a price sticker of 15.90 euros on it is beyond comprehension. The expressed reason: inflation... so 65% inflation is taking the customer for a fool. I question the aging of the product. For my part, this is not professional.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/06/2023
PACKAGE FROM 06/23/2023 NOT RECEIVED.
I SENT 3 MESSAGES NO RESPONSE?
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Response from Alépoc
Hello, We have taken your rating into account and in a constant effort to improve we wanted to inform you that the team is confused for the inconvenience caused due to a computer issue, now resolved. We wish you great outings in the classic #4CV and hope that your next visit will bring you full satisfaction. The Alépoc team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/09/2022
I am not happy with the delivery of my 2 oil cans! Dented cans to this extent, it takes effort especially since they were sent dented, the packaging is intact!
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/07/2022
Quite disappointed, 1/3 aligns, yet I did not make a mistake with the carburetor.. but the parts were of good quality nonetheless..
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Response from Alépoc
Hello, What are the parts of the Solex 32 BIS kit that did not fit your carburetor? Best regards, The Alépoc team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/05/2020
I ordered gaskets that are ultimately not available ...
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Response from Alépoc
Hello Mr. Yoan J.
First of all, we would like to thank you for taking some of your time to write us your review and your experience on our online store.
In an effort to improve our service, we would like to know which gaskets you are referring to?
You can also contact us at [email protected], or by phone: 0972259042
Have a great day and we look forward to seeing you again in our store.
The Alépoc team.
Best regards,
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