Customer reviews of Alépoc

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 422 published reviews
5 2 163 89% 4 181 7% 3 38 2% 2 16 1% 1 24 1%

Summary of reviews

Alépoc consistently delivers fast and reliable service with timely delivery and well-packaged shipments that arrive ahead of schedule. Customers highlight accurate product conformance to descriptions and photos, along with helpful, professional, and responsive support that promptly addresses inquiries. The store maintains smooth transactions across many orders, with fast shipping, efficient service, and positive overall satisfaction including good value for money and repeated purchases. Overall, customers praise the dependable delivery, clear product alignment with expectations, and attentive customer care.

Reviews 3 and 4 stars

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herve P.
Rating: 4 out of 5
following a purchase from 18/03/2024
Price excluding tax on the screen.
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Arnaud G.
Rating: 4 out of 5
following a purchase from 14/03/2024
The carburetor gasket was bent upon receipt
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Charly M.
Rating: 3 out of 5
following a purchase from 12/03/2024
Connecting rod bearing not compliant with the order. Otherwise, the order arrived quickly. Thank you
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Bruno C.
Rating: 4 out of 5
following a purchase from 11/03/2024
Instructions not clear
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Alain R.
Rating: 4 out of 5
following a purchase from 02/03/2024
The 5 stars would be justified if the catalog were more extensive. Other sites have more stocked catalogs but do not have your philosophy. Conclusion, in my opinion, there is no perfect site in this field
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Régis T.
Rating: 4 out of 5
following a purchase from 17/02/2024
Order delivered quickly, important choice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2024
could not get 4 valves. Only 3 in stock. Too bad, but it does not affect the service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/01/2024
The package poorly packed
Torn carton
Fortunately
My order is inside
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2023
Fluidity in finding parts, speed of shipping, I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
Glad there are stores like yours for the restoration of classic vehicles.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
Incomplete information on the product (dimension)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2023
Hello, clear site, fast shipping, very reasonable price... Thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2023
Correct merchandise, but delivery too long, thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2023
Good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Easy to order and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
Delivery times and part compliance impeccable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
Minimalist packaging, too bad!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2023
Prices are a bit high but the shipping service is fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2023
good site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/10/2023
Not very good
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Response from Alépoc
Hello, In a constant effort to improve our services, could you please specify the elements to review by email?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2023
COMPLIANT WITH THE REQUEST, CORRECT PRICE, AVERAGE DELIVERY COST
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Nothing to report on the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/10/2023
I'm waiting to see if the seals hold
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2023
Too bad there are shipping costs
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2023
Ease on the site. Good reception
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/09/2023
One of my two ordered parts has a defect. I can prove it with a photo if needed.
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Response from Alépoc
Hello, Thank you for this feedback regarding your part. Please contact us as soon as possible at 09 72 25 90 42 to resolve this situation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
I found some of the sought parts and the delivery is fast.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/07/2023
Fast delivery and tracking communication.. Part compliant and of good quality But found much cheaper at Series 4 a bit late (10.46 instead of 19,? !!!!!!)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
Serious and fast shipping thank you
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/06/2023
It can go!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2023
Fast delivery and parts conforming to my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
Clear and well-made site; material ordered received very quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
The navigation part could be improved, delivery is fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Good site to find parts for classic cars
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/05/2023
Order, fast shipping, receipt OK....... too bad your website is '' a bit slow to respond '' when used for searching and ordering..... Needs improvement!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2023
Not yet mounted on my car
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2023
Correct price but the head gasket simply placed at the bottom of the box, I wonder how it arrived intact!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2023
effective! order received quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2023
Site fairly easy to use.
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