Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/07/2023
For me, Alkanatur is always a safe bet, for what it is and what it means. The only thing I can say to improve, in my case, is that on several occasions I have bought the 1/2 liter glass bottle and in both the cap does not always close well, the suction cup wobbles and causes it to leak water, so I can't carry it in my bag as I would like. Other than that, always good.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot. Regarding the bottle, if you have any problems, please write to us via WhatsApp (698 173 981) and we will send you another rubber band or cap to replace the one you have :)
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/07/2023
The jug and filters lower magnesium emissions, I am happy with them the water is crystal clear and has no taste
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/07/2023
The attention and speed.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/06/2023
Quality products
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/07/2023
The result of the filtration is fantastic
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/07/2023
How quickly it filters, and having checked the pH, you can see how it alkalizes the water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Efficiency and speed in delivery
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
Add instructions on how to use the product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/07/2023
The speed in the shipping management.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/07/2023
The chlorine taste completely disappears. The jug has little capacity
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Fast delivery of the product and good tracking of the product from the order to delivery. My curiosity is whether points accumulate with orders for possible details or discounts on orders. Thank you. Regards
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/07/2023
This jug has made my life easier, I have my purified water at hand at any moment. It is also very pretty. I have already given two as gifts in my family.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/07/2023
Everything very well and very fast
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
The quality of the water is wonderful and the economic savings from not buying bottled water is considerable. 100% recommendable
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Hello! I tested the alkalinity and the tap water (which came out 7); I passed it through the filter and immediately saw the change to 10.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Very happy with the filters.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Generally happy but it would be even better if I could choose the jug in glass and not plastic.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/06/2023
It's fine in general, I use the jug and the filters for it, what I do see as improvable is that the jug should be made of glass and not plastic, no matter how much it doesn't have toxins, it's still plastic and not a pure material like glass is.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Your products are very good and it makes me proud that it is a Spanish brand.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/06/2023
The bottle came without any packaging, I understand that it's to avoid producing too much waste but the problem is that if it had been hit during transport, who would have been responsible? I would have had to return it with the hassle it would have caused everyone. Regards.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot. In case the bottle or any purchased product is damaged during transport, the transport company will take care of it and another one will be sent to you, don't worry.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/06/2023
I am delighted, the only thing I would improve would be the lid of the jug, sometimes it gets stuck and overflows a bit, I am not very convinced about it.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/06/2023
The speed.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Speed and good instructions.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
The only thing that could be improved would be for it to be cheaper. Everything else, quality and transport, and the added insurance is excellent.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Very fast shipping. The water is alkaline, it's good. Also, we avoid carrying bottles and drinking from plastic. Buying the jug was a great decision.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Perfect order. I had it at home in 48 hours.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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