Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your positive comment. We are glad to know that your experience has been perfect and that everything has gone well.
We appreciate your support and hope to serve you again soon.
Sincerely,
The Alkanatur team
A
Anna D.
Rating: 5 out of 5
following a purchase from 26/07/2026
Very satisfied with the purchase made. Improvement in the quality and taste of the water.
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Response from Alkanatur
Dear Anna,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are satisfied with your purchase and that you have noticed an improvement in the quality and taste of the water.
We hope to serve you again very soon.
Sincerely,
The Alkanatur team
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Patricia A.
Rating: 5 out of 5
following a purchase from 15/07/2026
Good product. Very satisfied with the purchase.
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Response from Alkanatur
Dear Patricia,
We sincerely thank you for your comment and are glad to know that you are very satisfied with your purchase. Your satisfaction is our greatest reward and we hope to serve you again very soon.
Sincerely,
The Alkanatur team.
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Juan Felix G.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very good taste... you can tell the difference in taste from tap water.
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Response from Alkanatur
Dear Juan Felix,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you have noticed the difference in the taste of the water, as we work to offer products of the best quality.
We remain at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
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Carmen P.
Rating: 4 out of 5
following a purchase from 25/07/2026
I really like the Alkanatur glass jug but not so much its capacity
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Response from Alkanatur
Dear Carmen,
We sincerely thank you for sharing your opinion with us. We are glad to know that you like the Alkanatur glass jug and we appreciate your comment about the capacity; we are always looking for ways to improve. We hope you visit us again soon and discover more of our products.
Sincerely,
The Alkanatur team
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Martine Danielle B.
Rating: 5 out of 5
following a purchase from 22/07/2026
EASY AND FAST order The first effect that is noticeable is on the hair! wow
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Montse O.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very good
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Response from Alkanatur
Hello Montse,
We sincerely thank you for your very positive comment. We are glad to know that your experience has been good and we hope you visit us again soon to discover more of our products.
Best regards,
The Alkanatur team
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Juan J.
Rating: 5 out of 5
following a purchase from 25/07/2026
very efficient, good water filtration
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Response from Alkanatur
Hello Juan,
We sincerely thank you for your very positive comment. We are glad to know that you have found our product efficient and that the water filtration has exceeded your expectations.
We hope to continue serving you in the future.
Sincerely,
The Alkanatur team
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Margarita N.
Rating: 5 out of 5
following a purchase from 25/07/2026
It was easy to place the order and it arrived on the indicated date
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Response from Alkanatur
Dear Margarita,
We sincerely appreciate your very positive comment. We are glad to know that the ordering process was easy and that your shipment arrived on time. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
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Ana Isabel D.
Rating: 5 out of 5
following a purchase from 22/07/2026
Very good customer service, and the product is great, of high quality, I am very happy.
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Response from Alkanatur
Dear Ana Isabel,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our service and the quality of our products. We hope to have the pleasure of serving you again soon.
Sincerely,
The Alkanatur team
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Carlos T.
Rating: 5 out of 5
following a purchase from 24/07/2026
THE WATER TASTES VERY GOOD
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Response from Alkanatur
Hello Carlos,
We sincerely thank you for sharing your positive opinion. We are glad to know that you enjoy the taste of our water and we hope you return soon to continue enjoying our products.
Best regards,
The Alkanatur team
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María Asunción R.
Rating: 5 out of 5
following a purchase from 24/07/2026
The product is excellent, the delivery of the product took longer than expected and it was complicated to coordinate with the post office
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Response from Alkanatur
Dear María Asunción,
We sincerely appreciate your feedback and are glad to know that the product has met your expectations. We apologize for any inconvenience you had with the coordination of the delivery and value your understanding.
Best regards,
The Alkanatur team
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Montse H.
Rating: 5 out of 5
following a purchase from 22/07/2026
Perfect
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Response from Alkanatur
Hello Montse,
Thank you very much for your positive comment. We are glad to know that you are satisfied with your experience and that everything was perfect. Your support is very important to us.
Sincerely,
The Alkanatur team
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Edurne A.
Rating: 5 out of 5
following a purchase from 24/07/2026
Grateful
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Response from Alkanatur
Dear Edurne,
We sincerely thank you for your kind comment. We are glad to know that your experience has been satisfactory and we look forward to welcoming you again in our store.
Sincerely,
The Alkanatur team
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Montserrat S.
Rating: 5 out of 5
following a purchase from 24/07/2026
Satisfied with the product, just like the previous times I bought it
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Response from Alkanatur
Dear Montserrat,
We sincerely appreciate your comment and are glad to know that you are satisfied with our product once again. Your trust in us is highly valued and motivates us to continue offering the best.
Best regards,
The Alkanatur team
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Lorena P.
Rating: 5 out of 5
following a purchase from 23/03/2025
We are delighted with the Alkanatur jug. Highly recommended!
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Response from Alkanatur
Hello Lorena,
We sincerely thank you for sharing your positive experience with the Alkanatur jug. We are glad to know that you are delighted and that you recommend us.
Best regards,
The Alkanatur team
S
Sofia P.
Rating: 1 out of 5
following a purchase from 23/07/2026
The filter arrived damaged. I sent you an email but so far I have not received a response.
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Response from Alkanatur
Hello Sofia,
We sincerely regret that you received the filter in poor condition and that you have not received a response to your email. We appreciate your patience and want to resolve this inconvenience as soon as possible; please contact us directly so we can address your situation more efficiently.
Sincerely,
The Alkanatur team
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Laura I.
Rating: 1 out of 5
following a purchase from 16/07/2026
The water has an unpleasant taste and the jug does not filter 1L, it only filters 700ml.
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Response from Alkanatur
Hello,
As we mentioned previously by email, the filtered water capacity of the jug is 1.2 liters. The 700 ml corresponds to the capacity of the upper tank, which is the water that is introduced in each filtering process.
This information is also indicated in the description and characteristics of the product on our website.
Best regards,
Alkanatur Team
A
Ana M.
Rating: 4 out of 5
following a purchase from 19/07/2026
I am very satisfied with the product
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Response from Alkanatur
Hello Ana,
We greatly appreciate your comment and are glad to know that you are satisfied with the product. Your satisfaction is very important to us and we hope to see you again in our store to discover more of what we offer.
Best regards,
The Alkanatur team
B
Blanca G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Delighted is an understatement, both with the shower filter and the jug.
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Response from Alkanatur
Dear Blanca,
We greatly appreciate your kind words. We are glad to know that you are so satisfied with the shower filter and the jug. We hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
C
Christopher G.
Rating: 5 out of 5
following a purchase from 21/07/2026
I trust that the quality of their filter is superior to other cheaper ones. I've been with them for 2 years and I will continue with them, they give me confidence
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Response from Alkanatur
Dear Christopher,
We sincerely thank you for your trust in our filters and for sharing your positive experience. We are glad to know that you have found quality and trust in our products over these two years.
Sincerely,
The Alkanatur team
M
Maider L.
Rating: 5 out of 5
following a purchase from 23/07/2026
Fantastic the crystal jug
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Response from Alkanatur
Hello Maider,
Thank you very much for your positive comment. We are glad to know that you are satisfied with the glass jug and that you have had a good experience with us.
Best regards,
The Alkanatur team
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Estrella P.
Rating: 5 out of 5
following a purchase from 19/07/2026
We are very happy with the quality of filtered water
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Response from Alkanatur
Dear Star,
We are very pleased to know that you are so satisfied with the quality of the filtered water. Your satisfaction is our priority and feedback like yours motivates us to continue offering the best.
We appreciate your trust in Alkanatur and look forward to serving you again soon.
Sincerely,
The Alkanatur team
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Antonio Miguel M.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very satisfied.
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Response from Alkanatur
Dear Antonio Miguel,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are very satisfied and we hope to have the opportunity to serve you again in the future.
Sincerely,
The Alkanatur team.
M
M Remedios O.
Rating: 5 out of 5
following a purchase from 21/07/2026
I have only tried it once, but very well... I will keep trying. Thank you
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Response from Alkanatur
Dear M Remedios,
We sincerely thank you for sharing your experience with us. We are glad to know that your first test has been satisfactory and we hope you continue to enjoy our products in the future.
We remain at your disposal for any inquiries and we look forward to welcoming you with open arms on your next visit.
Sincerely,
The Alkanatur team
B
Belen G.
Rating: 5 out of 5
following a purchase from 20/07/2026
I like Alkanatur but the bottle I bought had a defective cap
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Response from Alkanatur
Hello Belen,
We sincerely appreciate your comment and are glad to know that you like Alkanatur. We apologize for the inconvenience with the bottle cap and will take your observation into account to improve in the future.
We remain at your disposal for any inquiries.
Sincerely,
The Alkanatur team
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Montserrat F.
Rating: 5 out of 5
following a purchase from 19/07/2026
We are delighted with the filters and not having to carry more bottles
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Response from Alkanatur
Dear Montserrat,
We sincerely thank you for your positive comment. We are glad to know that you are delighted with our filters and that they help you avoid carrying more bottles. We hope to see you again soon in our store and that you continue to enjoy our products.
Sincerely,
The Alkanatur team.
M
María José R.
Rating: 5 out of 5
following a purchase from 18/07/2026
Very happy with the brand. The only thing is that the new glass jug has a lid that lifts to fill it with water, which detaches very easily. I bought two jugs and one already came with one of the tabs broken. As constructive feedback for possible improvements. I am not going to return it for that. Very happy with the jug, it is comfortable to use and has a nice design.
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Response from Alkanatur
Hello María José,
We sincerely appreciate your comment and are glad to know that you are so happy with our brand and the design of the jug. We take note of your observation about the lid and value your constructive feedback to continue improving our products.
We remain at your disposal for anything you need.
Sincerely,
The Alkanatur team
Á
Ángela M.
Rating: 2 out of 5
following a purchase from 19/07/2026
GLP left the package without asking 30 minutes walking from the address I provided as the delivery address.
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Response from Alkanatur
Dear Ángela,
We sincerely regret that your delivery experience was not as expected. We appreciate you informing us about this inconvenience and we will take your comments into account to improve our service.
If you wish to discuss this matter further, we invite you to contact us directly. We are here to help you.
Sincerely,
The Alkanatur team
B
Beatriz M.
Rating: 5 out of 5
following a purchase from 19/07/2026
I arrived well,
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Response from Alkanatur
Dear Beatriz,
We sincerely thank you for your positive feedback. We are glad to know that your order has arrived well and that you are satisfied with your shopping experience.
We remain at your disposal for any inquiries in the future.
Sincerely,
The Alkanatur team
T
Trinidad G.
Rating: 5 out of 5
following a purchase from 17/07/2026
Fast delivery. Quality product.
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Response from Alkanatur
Hello Trinidad,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the speed of delivery and the quality of our products. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
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Miguel Angel P.
Rating: 5 out of 5
following a purchase from 18/07/2026
Good shower filter, I hope you will soon release one for washing machines and dishwashers
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Response from Alkanatur
Dear Miguel Angel,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our shower filter and we take note of your suggestion regarding filters for washing machines and dishwashers. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team
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María Del Mar A.
Rating: 5 out of 5
following a purchase from 18/07/2026
After filtering 333 liters, I am very satisfied with the product.
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Response from Alkanatur
Dear María del Mar,
We are very pleased to know that you are so satisfied with our product after filtering 333 liters. Your opinion is very important to us and motivates us to continue offering the best.
We appreciate your trust in Alkanatur.
Sincerely,
The Alkanatur team
M
Maria Isabel R.
Rating: 5 out of 5
following a purchase from 16/07/2026
The jar is worth it. The water tastes really good and I totally recommend it. Just to add that the WhatsApp service is a bit disappointing, I started a conversation and suddenly the person who was in contact with me stopped responding and has not replied since. I solved it with Instagram and by calling customer service. Aside from that, the experience has been positive and I would buy the jar again without hesitation.
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Response from Alkanatur
Dear Maria Isabel,
We sincerely thank you for your comment and are glad to know that you are satisfied with the pitcher and the quality of the water. We regret the experience you had with our WhatsApp service and will take your opinion into account to improve.
We appreciate your understanding and hope to see you again in our store.
Sincerely,
The Alkanatur team
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Nuria José V.
Rating: 3 out of 5
following a purchase from 14/07/2026
The order took a long time to arrive.
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Response from Alkanatur
Dear Nuria José,
We sincerely appreciate your comment and regret that the delivery time was not as expected. Your experience is very important to us, and we value your patience.
We hope to have the opportunity to serve you again and offer you an even better service on your next purchase.
Sincerely,
The Alkanatur team
M
Monica A.
Rating: 5 out of 5
following a purchase from 15/07/2026
Easy installation, and we have only been using it for a few days and we have noticed it in the hair and skin
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Response from Alkanatur
Hello Monica,
We sincerely thank you for your very positive comment. We are glad to know that you have noticed improvements in your hair and skin in such a short time. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
Jose Manuel M.
Rating: 5 out of 5
following a purchase from 16/07/2026
good service
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Response from Alkanatur
Dear Jose Manuel,
We sincerely thank you for your kind words about our service. We are glad to know that your experience was positive and we hope to have the opportunity to serve you again in the future.
Sincerely,
The Alkanatur team
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Leila M.
Rating: 5 out of 5
following a purchase from 15/07/2026
Very fast shipping
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Response from Alkanatur
Dear Leila,
We sincerely thank you for your comment and are glad to know that your shipment was very fast. We hope you continue to enjoy our products and return soon for more purchases.
Sincerely,
The Alkanatur team.
C
Carlos P.
Rating: 3 out of 5
following a purchase from 16/07/2026
A bit tangled with the "captcha" when placing the order, but in the end I solved it by ordering with my mobile.
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Response from Alkanatur
Hello Carlos,
We sincerely appreciate your comment. We regret that you had an inconvenience with the "captcha", but we are glad to know that you were able to solve it using your mobile. Your experience is very important to us and we are here to help you with whatever you need.
Sincerely,
The Alkanatur team
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Imanol C.
Rating: 4 out of 5
following a purchase from 14/07/2026
I only see one inconvenience: the top lid does not stay open unless you hold it.
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Response from Alkanatur
Dear Imanol,
We sincerely appreciate your comment and your rating. We take your observation about the top lid into account and will continue to work to improve our customers' experience. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
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