Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
the company Correos that makes the delivery does it on time and correctly.
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Response from Alkanatur
Dear Carolina,
We sincerely appreciate your comment. We are glad to know that the delivery of your order was timely and correct. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
Marco Antonio A.
Rating: 5 out of 5
following a purchase from 13/09/2026
All good
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Response from Alkanatur
Dear Marco Antonio,
We sincerely thank you for your positive comment. We are glad to know that your experience was satisfactory and we hope to see you again soon in our store.
Best regards,
The Alkanatur team
L
Lorena G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I loved it, even my children have noticed that the water tastes better.
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Response from Alkanatur
Dear Lorena,
We are very happy to know that you have enjoyed our products and that your children have also noticed the difference in the taste of the water. Comments like yours motivate us to continue working enthusiastically.
We sincerely appreciate your support and trust.
Sincerely,
The Alkanatur team
L
Lara S.
Rating: 5 out of 5
following a purchase from 13/09/2026
I like it a lot. It's big, filters quickly, and the taste of the water is very good.
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Response from Alkanatur
Hello Lara,
We are very pleased to know that you are satisfied with your purchase. We appreciate your comment about the size, the speed of filtration, and the taste of the water; it is a pleasure for us to offer quality products.
Thank you for sharing your experience with us.
Sincerely,
The Alkanatur team
E
Emilio G.
Rating: 4 out of 5
following a purchase from 28/08/2026
I have Alkanatur products for years (plastic filter jug and shower filter) and I am satisfied. However, I bought the new glass filter jug (finally without plastic!) but the spout does not pour well, spilling all the water when serving it. Design flaw or manufacturing defect
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Response from Alkanatur
Hello Emilio,
We sincerely appreciate your comment and are glad to know that you have found satisfaction in our products for years. We regret that the new glass filter jug did not meet your expectations and we will take your observation into account to continue improving.
We remain at your disposal for any additional inquiries.
Sincerely,
The Alkanatur team
M
Marián P.
Rating: 1 out of 5
following a purchase from 08/09/2026
I placed the order 3 weeks ago and I still haven't received it and you are not responding to my emails or anything.
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Response from Alkanatur
Good morning:
We apologize for the inconvenience caused.
We have reviewed our records and we do not have any record of having received any email from you in our Customer Service department, you need to write to the email: [email protected]
Please, we would appreciate it if you could resend your inquiry to this same email, so that we can review the status of the shipment and manage the issue.
As soon as we receive it, we will be able to check what has happened and assist you with your order.
Best regards,
Alkanatur Team
J
Jose Manuel D.
Rating: 5 out of 5
following a purchase from 12/09/2026
Very satisfied
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Response from Alkanatur
Dear Jose Manuel,
We sincerely thank you for sharing your very positive experience. We are glad to know that you are very satisfied with our products and services.
We remain at your disposal for any inquiries or assistance you may need in the future.
Sincerely,
The Alkanatur team
I
Isabel P.
Rating: 5 out of 5
following a purchase from 11/09/2026
Serious professionals and a magnificent product. I will always continue with Alkanatur
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Response from Alkanatur
Dear Isabel,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our product and service, and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
L
Lara M.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is perfect. The jug is clearly of good quality and I feel at ease knowing that I drink healthy water.
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Response from Alkanatur
Dear Lara,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the quality of our jug and that you feel at ease drinking healthy water.
Best regards,
The Alkanatur team
P
Petra C.
Rating: 4 out of 5
following a purchase from 11/09/2026
Very good
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Response from Alkanatur
Hello Petra,
We sincerely thank you for taking the time to leave us your opinion. We are glad to know that your experience was positive and we hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
V
Vanesa S.
Rating: 5 out of 5
following a purchase from 10/09/2026
I love it, I have been using it for more than 2 years. The water tastes better
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Response from Alkanatur
Hello Vanesa!
We are very pleased to know that you have been enjoying our product for over 2 years and that you have noticed the improvement in the taste of the water. We sincerely appreciate your trust and hope you continue to choose Alkanatur for your needs.
Best regards,
The Alkanatur team
A
Alopale S.
Rating: 5 out of 5
following a purchase from 30/08/2026
.
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Response from Alkanatur
Dear Alopale,
We sincerely thank you for taking the time to leave your opinion. We are glad to know that you are satisfied with your experience in our store.
We remain at your disposal for any future inquiries or needs.
Sincerely,
The Alkanatur team
G
Gabriela D.
Rating: 5 out of 5
following a purchase from 11/09/2026
We have already started using it and it's excellent!! Very practical and gives us peace of mind. No more plastic bottles!! Thank you!!
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Response from Alkanatur
Hello Gabriela,
Thank you very much for your positive comment! We are glad to know that you are already using our product and that you find it practical and reassuring. Your support motivates us to continue working for a more sustainable world.
Sincerely,
The Alkanatur team
J
Jose G.
Rating: 5 out of 5
following a purchase from 11/09/2026
All good
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Response from Alkanatur
Hello Jose,
We sincerely thank you for your positive comment. We are glad to know that your experience was satisfactory and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
A
Angel R.
Rating: 4 out of 5
following a purchase from 10/09/2026
Good material and aesthetically beautiful but the pre-filtered tank holds about 600mL. I have the plastic one and in that respect, much better.
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Response from Alkanatur
Hello Angel,
We sincerely appreciate your opinion and are glad to know that you are satisfied with the quality and design of our products. We take note of your comment about the pre-filtered deposit and are always working to improve.
We hope to see you again soon and that you continue to enjoy our offers.
Sincerely,
The Alkanatur team.
E
Esther A.
Rating: 5 out of 5
following a purchase from 30/08/2026
ok
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Response from Alkanatur
Dear Esther,
We sincerely thank you for your comment and for taking the time to share your satisfaction with us. We are glad to know that you are happy with your experience.
Best regards,
The Alkanatur team.
V
Victoria A.
Rating: 5 out of 5
following a purchase from 09/09/2026
Good product and fast delivery service
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Response from Alkanatur
Dear Victoria,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our product and delivery service. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
I
Isaac C.
Rating: 5 out of 5
following a purchase from 10/09/2026
Everything great
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Response from Alkanatur
Dear Isaac,
We sincerely thank you for your very positive comment. We are glad to know that everything has been great and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
A
Anna D.
Rating: 5 out of 5
following a purchase from 10/09/2026
Good design, good taste, it makes you want to drink.
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Response from Alkanatur
Dear Anna,
Thank you very much for your very positive comment. We are glad to know that you enjoy the design and taste of our products, and that they inspire you to drink more. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team.
F
Fernando S.
Rating: 2 out of 5
following a purchase from 10/09/2026
It took a week for the zeolite filter order to arrive. That's why I give such a low rating, the products themselves are 5 stars.
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Response from Alkanatur
We are very sorry for the delay in delivering your order and understand that it has affected your rating. We are already analyzing what happened with the delivery company to improve delivery times and prevent it from happening again.
We are glad to know that, despite the delay, you are satisfied with our zeolite filters and that the products deserve those 5 stars.
Best regards.
J
Juan Antonio A.
Rating: 5 out of 5
following a purchase from 09/09/2026
For now very well
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Response from Alkanatur
Hello Juan Antonio,
Thank you very much for sharing your positive experience with us. We are glad to know that you are satisfied with our products and services. Your support is very important to us.
Best regards,
The Alkanatur team.
G
Groma Servicios Y Gestión En Construcción S.l. G.
Rating: 5 out of 5
following a purchase from 09/09/2026
So far no problem.
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Response from Alkanatur
Dear GROMA Services and Management in Construction S.L.,
We sincerely thank you for your kind comment. We are glad to know that your experience with us has been satisfactory and that you have not had any inconvenience so far.
We are at your disposal for any inquiries or needs you may have in the future.
Sincerely,
The Alkanatur team.
R
Rosa B.
Rating: 5 out of 5
following a purchase from 30/08/2026
FAST MANAGEMENT AND CLARITY
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Response from Alkanatur
Dear Rosa,
We sincerely thank you for your positive comment. We are pleased to know that you were satisfied with the speed and clarity of our management. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
R
Rosario L.
Rating: 5 out of 5
following a purchase from 09/09/2026
Everything is perfect
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Response from Alkanatur
Hello Rosario,
Thank you very much for your very positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. Your support motivates us to keep improving every day.
Sincerely,
The Alkanatur team.
A
Alejandra B.
Rating: 1 out of 5
following a purchase from 09/09/2026
I cannot give an opinion because I still haven't received the package
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Response from Alkanatur
Dear Alejandra,
We sincerely regret that you have not yet received your package and we understand your disappointment. Please contact us privately so we can help you resolve this situation as soon as possible.
Sincerely,
The Alkanatur team
R
Raquel S.
Rating: 5 out of 5
following a purchase from 28/08/2026
I love the filtered water from the Alkanatur jug. And I always buy the zeolite filter.
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your wonderful review. We are glad to know that you enjoy the filtered water from our Alkanatur jug and that you trust our zeolite filters. We hope to serve you again very soon.
Sincerely,
The Alkanatur team.
C
Cristina S.
Rating: 5 out of 5
following a purchase from 31/08/2026
For now, I am happy with the glass jug. The mobile tab where it is filled remains raised, it sticks out quite a bit... I would like to know if it is like that or if it is a small defect of mine. The transport and packaging were perfect.
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Response from Alkanatur
Hello Cristina,
We are very pleased to know that you are happy with your glass jug. Regarding the mobile tab, it is possible that each product has slight variations, but we would like you to fully enjoy your purchase. If you have any concerns, please do not hesitate to contact us for assistance.
Sincerely,
The Alkanatur team.
F
Francisca M.
Rating: 5 out of 5
following a purchase from 07/09/2026
All good, both the delivery and the water that comes out of the Alkanatur filter.
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Response from Alkanatur
Hello Francisca,
We sincerely thank you for your very positive comment. We are glad to know that both the shipping and the quality of the water from the Alkanatur filter have met your expectations.
Best regards,
The Alkanatur team.
M
Maria Dolores A.
Rating: 4 out of 5
following a purchase from 04/09/2026
The filters should have a way to alert the user of their expiration before having to detect by the taste of the water that they no longer filter
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Response from Alkanatur
Dear Maria Dolores,
We sincerely thank you for your comment and for the rating of 4/5. We greatly value your suggestion regarding the improvement of our filters and the notification method, as we are always looking for ways to optimize our customers' experience.
Sincerely,
The Alkanatur team.
E
Esther M.
Rating: 5 out of 5
following a purchase from 07/09/2026
I am very happy with the purchase, I love the taste of the water and how easy it is to use. I have it in the kitchen for use and it is very pretty.
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Response from Alkanatur
Dear Esther,
We sincerely thank you for your kind words. We are glad to know that you are happy with your purchase and that the taste of the water meets your expectations. It will be a pleasure to welcome you again in our store.
Sincerely,
The Alkanatur team.
D
David R.
Rating: 3 out of 5
following a purchase from 07/09/2026
I wanted to comment on two things I am quite dissatisfied with regarding my purchase, the first and main one is that I invested more money in buying the glass jug and to my surprise the inner piece where the filter is placed is plastic... And the second thing that surprised me is the time it took for the shipment.
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Response from Alkanatur
We are very sorry that your experience with the purchase was not as expected. We understand your comment regarding both the inner piece of the jug and the delivery time of the order.
If you finally wish to make an exchange or return, you can contact our Customer Service team at [email protected] and my colleagues will help you with the management.
Best regards.
M
Manuela S.
Rating: 5 out of 5
following a purchase from 31/08/2026
I like the products
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Response from Alkanatur
Dear Manuela,
We sincerely thank you for sharing your positive opinion. We are glad to know that you like our products and hope to serve you again very soon.
Sincerely,
The Alkanatur team.
D
Daniel Z.
Rating: 5 out of 5
following a purchase from 06/09/2026
A great quality product. It improves the taste and quality of the daily routine which with children is a 10. A great job.
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Response from Alkanatur
Dear Daniel,
We sincerely thank you for your kind words. We are glad to know that our products have improved the quality of your daily water and that you are satisfied with your experience. We hope to see you again soon to continue offering you the best.
Sincerely,
The Alkanatur team
A
Almudena L.
Rating: 5 out of 5
following a purchase from 06/09/2026
I am happy with the taste it leaves, and with the quality of the water.
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Response from Alkanatur
Hello Almudena,
We sincerely thank you for your comment. We are glad to know that you are happy with the taste and quality of the water, as that is what we strive to offer our customers.
Sincerely,
The Alkanatur team
J
Josefa O.
Rating: 5 out of 5
following a purchase from 06/09/2026
Yes, I am very satisfied
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Response from Alkanatur
Dear Josefa,
We sincerely appreciate your comment and are glad to know that you are very satisfied with your experience. Your satisfaction is our greatest reward and motivation to continue improving.
Sincerely,
The Alkanatur team
M
M. Carmen G.
Rating: 5 out of 5
following a purchase from 05/09/2026
Good
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Response from Alkanatur
Dear M. Carmen,
We sincerely thank you for taking the time to share your opinion. We are very glad to know that you are satisfied with your experience in our store.
Sincerely,
The Alkanatur team
A
Antònia S.
Rating: 5 out of 5
following a purchase from 03/09/2026
Excellent
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Response from Alkanatur
Dear Antònia,
We sincerely thank you for your very positive comment. We are glad to know that you have had an excellent experience with us and hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Mireia T.
Rating: 5 out of 5
following a purchase from 04/09/2026
It is the best water filter I have tried so far.
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Response from Alkanatur
Hello Mireia,
Thank you very much for your wonderful comment! We are glad to know that our water filter has exceeded your expectations and that you have had such a positive experience with it. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
N
Nieves P.
Rating: 5 out of 5
following a purchase from 05/09/2026
The purity of the water is noticeable without taste as it should be.
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Response from Alkanatur
Dear Nieves,
We sincerely thank you for your very positive comment. We are glad to know that you have noticed the purity of our water and that it meets your expectations. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
J
Jose P.
Rating: 1 out of 5
following a purchase from 28/08/2026
I have not received the order and still have no news about it
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Response from Alkanatur
We are very sorry about what happened with your order. Please contact our Customer Service team by writing to [email protected] so they can check the status of the shipment and help you resolve the issue.
Best regards.
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