Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
10 days to receive an order and when I receive it, it is wrong. Impossible to contact by phone
Translated reviews
Response from Alkanatur
Dear Lola,
We sincerely regret the disappointment you felt with your order and the delivery time. We appreciate your comment and invite you to contact us privately to resolve this issue in the best possible way.
Sincerely,
The Alkanatur team
A
Ana Maria A.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything perfect.
Translated reviews
Response from Alkanatur
Dear Ana María,
We sincerely appreciate your comment and are glad to know that everything has been perfect for you. Your satisfaction is very important to us and motivates us to keep improving.
Sincerely,
The Alkanatur team
C
Cristina G.
Rating: 5 out of 5
following a purchase from 30/08/2026
It arrived very quickly and in perfect condition. The jug and filters I wanted and I love it. THANK YOU
Translated reviews
Response from Alkanatur
Dear Cristina,
We sincerely thank you for your very positive comment. We are glad to know that your order arrived quickly and in perfect condition, and that you are satisfied with the jug and the filters. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
M
Mercedes E.
Rating: 1 out of 5
following a purchase from 31/08/2026
I still haven't received the order
Translated reviews
Response from Alkanatur
Dear Mercedes,
We regret to know that your order has not yet arrived. We understand how frustrating this situation can be and invite you to contact our customer service to help you resolve the problem as soon as possible.
We appreciate your understanding and hope to assist you soon.
Sincerely,
The Alkanatur team
L
Lucía R.
Rating: 1 out of 5
following a purchase from 25/08/2026
I bought a glass jug, despite the high price it does not have a good design and every time you use it, it spills or drips water and is uncomfortable to use, every time you pour water you have to clean what spills or clean the jug so it doesn't leave a mark on the countertop... Not very functional and very expensive
Translated reviews
Response from Alkanatur
Dear Lucia,
We are sorry to hear that the glass jug did not meet your expectations and we appreciate you sharing your experience. Your opinion is very important to us and we would like to help you resolve this issue.
We invite you to contact our customer service so that we can address your situation in the best possible way.
Sincerely,
The Alkanatur team
P
Pilar M.
Rating: 1 out of 5
following a purchase from 31/08/2026
It has been ten days since I placed the order and it has not arrived. The postal service is one of the worst courier companies. They should change their provider.
Translated reviews
Response from Alkanatur
Dear Pilar,
We regret that your order did not arrive in the expected time. We appreciate your understanding and we are here to help you resolve this situation. Please, we invite you to contact us privately so we can provide you with an appropriate solution.
Sincerely,
The Alkanatur team
B
Bego B.
Rating: 4 out of 5
following a purchase from 31/08/2026
The only drawback I have is that orders are quite delayed.
Translated reviews
Response from Alkanatur
Hello Bego,
We sincerely appreciate your comment and your rating. We regret that you experienced delays in your orders and value your patience. We hope that, despite this, you will visit us again soon and enjoy our products.
Sincerely,
The Alkanatur team.
E
Eva V.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything great
Translated reviews
Response from Alkanatur
Dear Eva,
Thank you very much for your positive comment! We are glad to know that everything has been great for you. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
V
Victor Manuel M.
Rating: 5 out of 5
following a purchase from 30/08/2026
Extraordinary jar, very happy with its results.
Translated reviews
Response from Alkanatur
Dear Victor Manuel,
We greatly appreciate your comment and are glad to know that you are so happy with your jug. Your satisfaction is our greatest reward and motivates us to continue offering quality products.
Best regards,
The Alkanatur team
J
Juan C.
Rating: 5 out of 5
following a purchase from 30/08/2026
The best jugs and filters on the market
Translated reviews
Response from Alkanatur
Hello Juan,
We sincerely thank you for sharing your positive experience. We are glad to know that you consider our jugs and filters to be the best on the market. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
N
Nelson R.
Rating: 5 out of 5
following a purchase from 30/08/2026
Great product.
Translated reviews
Response from Alkanatur
Hello Nelson,
We sincerely thank you for your positive comment and for taking the time to share your experience. We are glad to know that you are satisfied with our product.
Sincerely,
The Alkanatur team
D
Diana R.
Rating: 3 out of 5
following a purchase from 30/08/2026
Regarding the products, they are good but the delivery was bad because they were supposed to deliver it at home and not have to go to the post office to claim it.
Translated reviews
Response from Alkanatur
Dear Diana,
We sincerely appreciate your comment and are glad to know that the products were to your liking. We regret the inconveniences you experienced with the delivery and will take your opinion into account to improve our service in the future.
We hope to have the opportunity to serve you again.
Sincerely,
The Alkanatur team.
M
María S.
Rating: 4 out of 5
following a purchase from 30/08/2026
Regarding the water jugs, I must say that since the first use I have noticed the difference in taste.
Translated reviews
Response from Alkanatur
Dear María,
We sincerely thank you for sharing your positive experience with our water jugs. We are glad to know that you have noticed an improvement in taste since the first use, and your satisfaction is very important to us.
We hope you visit us again soon and continue enjoying our products.
Sincerely,
The Alkanatur team
J
José Ignacio P.
Rating: 4 out of 5
following a purchase from 30/08/2026
The delivery company changed the home delivery to pickup at a delivery point without my consent, which forced me to waste my time because of that decision without asking or giving me the option to rectify.
Translated reviews
Response from Alkanatur
Dear José Ignacio,
We sincerely appreciate your comment and regret any inconvenience you may have experienced with the delivery. Your opinion is very valuable to us and we will consider it to improve our service in the future.
Sincerely,
The Alkanatur team
S
Serezade G.
Rating: 5 out of 5
following a purchase from 30/08/2026
Perfect. I already have another shower filter, I bought it a few months ago for one of the bathrooms and seeing how well it works and how good it leaves our skin and hair, I got another one for the other bathroom. Without a doubt the best investment.
Translated reviews
Response from Alkanatur
Dear Serezade,
We sincerely thank you for sharing your positive experience. We are glad to know that our shower filters have improved your skin and hair, and that you have decided to acquire another for your home. We hope to see you again soon to continue offering you products that you love.
Sincerely,
The Alkanatur team
C
Carmen R.
Rating: 4 out of 5
following a purchase from 30/08/2026
The only downside is that the order takes a while to arrive.
Translated reviews
Response from Alkanatur
Dear Carmen,
We sincerely appreciate your comment and are glad to know that you are satisfied with your experience in our store. We regret the delay in the arrival of your order and take your observation into account to improve our service.
We are at your disposal for any inquiries.
Sincerely,
The Alkanatur team
C
Cristina N.
Rating: 5 out of 5
following a purchase from 30/08/2026
The order arrived in a very reasonable time
Translated reviews
Response from Alkanatur
Dear Cristina,
We sincerely thank you for sharing your positive experience with us. We are glad to know that your order arrived in a reasonable time and that you are satisfied with our service.
We are at your disposal for any future needs.
Sincerely,
The Alkanatur team.
A
Alba G.
Rating: 5 out of 5
following a purchase from 30/08/2026
Satisfied with the received product
Translated reviews
Response from Alkanatur
Hello Alba,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are satisfied with the product received and we hope to see you again in our store.
Sincerely,
The Alkanatur team
M
Miguel Angel M.
Rating: 5 out of 5
following a purchase from 30/08/2026
yes
Translated reviews
Response from Alkanatur
Hello Miguel Angel,
We sincerely thank you for your brief but positive comment. We are glad to know that your experience has been satisfactory and we hope to serve you again very soon.
Sincerely,
The Alkanatur team
E
Esmeralda S.
Rating: 5 out of 5
following a purchase from 30/08/2026
Good taste and good quality
Translated reviews
Response from Alkanatur
Dear Esmeralda,
We sincerely thank you for your kind words. We are glad to know that you have enjoyed the taste and quality of our products. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
F
Felicidad D.
Rating: 5 out of 5
following a purchase from 30/08/2026
All good, very happy with my new jar
Translated reviews
Response from Alkanatur
Hello Felicidad,
Thank you very much for your very positive comment. We are glad to know that you are very happy with your new jug and that everything has gone well. Your words are a great motivation for us.
Sincerely,
The Alkanatur team
L
Lourdes J.
Rating: 5 out of 5
following a purchase from 30/08/2026
One of the best purchases, I couldn't live without the pitcher, I love it!!!!
Translated reviews
Response from Alkanatur
Dear Lourdes,
We sincerely thank you for your very positive comment. We are glad to know that the jug has become an essential item for you. We hope you visit us again soon to discover more of our products.
Sincerely,
The Alkanatur team
S
Sandra C.
Rating: 5 out of 5
following a purchase from 30/08/2026
The pitcher has capacity, the only downside is the small lid that you have to lift when you're filling the pitcher, which will stay fixed when you lift it
Translated reviews
Response from Alkanatur
Dear Sandra,
We sincerely thank you for taking the time to share your opinion. We are glad to know that you are satisfied with the capacity of the jug and we value your comment about the lid; we will take your suggestion into account to improve. We hope to have your visit again very soon.
Sincerely,
The Alkanatur team
M
Maria Isabel P.
Rating: 5 out of 5
following a purchase from 30/08/2026
The pitcher is very nice and excellent quality! I already had the plastic one and now we've upgraded!
Translated reviews
Response from Alkanatur
Dear María Isabel,
We are very pleased to know that you are satisfied with your jug and that you have found in Alkanatur a product of excellent quality. We appreciate your trust and support, and we hope you enjoy your new jug as much as the previous one.
Best regards,
The Alkanatur team.
E
Ester V.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything perfect
Translated reviews
Response from Alkanatur
Dear Ester,
We sincerely appreciate your comment and are glad to know that your experience has been perfect. Your satisfaction is very important to us and motivates us to continue improving.
Sincerely,
The Alkanatur team.
C
Carmen M.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been using the filters for years and I am very satisfied. The shipping is always very fast.
Translated reviews
Response from Alkanatur
Hello Carmen,
We sincerely appreciate you sharing your positive experience with us. We are glad to know that you have been satisfied with our filters and that the shipment has been fast. Your trust and loyalty are very important to us.
Sincerely,
The Alkanatur team
G
Gonzalo D.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is correct with the shipment and with the product.
Translated reviews
Response from Alkanatur
Hello Gonzalo,
We sincerely appreciate you sharing your positive experience. We are glad to know that the shipment and the product met your expectations.
Best regards,
The Alkanatur team
E
Ester R.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very satisfied with the purchase and the taste of the water.
Translated reviews
Response from Alkanatur
Dear Ester,
We sincerely appreciate your positive opinion. We are glad to know that you are satisfied with your purchase and enjoy the taste of the water. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
R
Rocío G.
Rating: 5 out of 5
following a purchase from 28/08/2026
A wonderful jug, it filters wonderfully and leaves a very good taste in the water, even if it has a lot of lime.
Translated reviews
Response from Alkanatur
Dear Rocío,
We sincerely appreciate your review and are glad to know that you are so satisfied with the pitcher. It is a pleasure for us to offer products that improve water quality and your experience.
We remain at your disposal for any other inquiries.
Sincerely,
The Alkanatur team
M
Maria J.
Rating: 1 out of 5
following a purchase from 30/08/2026
I have not received my order yet claiming
Translated reviews
Response from Alkanatur
Dear María,
We sincerely regret that you have not received your order. We appreciate your patience and are here to help you resolve this situation as soon as possible. We invite you to contact our customer service so that we can assist you in a more personalized manner.
Sincerely,
The Alkanatur team
R
Rafael L.
Rating: 5 out of 5
following a purchase from 30/08/2026
A great product, it is really much better than drinking bottled water. Besides the product, there is something very important behind it, you forgive, some great professionals. There are no more words than praise. Thank you.
Translated reviews
Response from Alkanatur
Hello Rafael,
We sincerely appreciate your kind words. It is a pleasure to know that our product has exceeded your expectations and that you have had a positive experience with our team. We greatly value your support and trust in us.
Sincerely,
The Alkanatur team
M
Miguel Ángel T.
Rating: 5 out of 5
following a purchase from 30/08/2026
Excellent service
Translated reviews
Response from Alkanatur
Dear Miguel Ángel,
We sincerely appreciate your very positive comment. We are glad to know that you have had an excellent experience with our service and we will be delighted to welcome you again in the future.
Sincerely,
The Alkanatur team
C
Charo R.
Rating: 2 out of 5
following a purchase from 27/08/2026
I love the Alkanatur filters but the new glass jug has a very wide spout and when trying to fill a glass or a bottle, a lot of water is wasted. You have to use a funnel to refill bottles or glasses, etc.
Translated reviews
Response from Alkanatur
Dear Charo,
Thank you very much for your comment and we are sorry that the new glass jug did not meet your expectations. Your opinion is very important to us and we would like to better understand your situation to find an appropriate solution.
Please do not hesitate to contact our customer service so we can assist you in the best possible way.
Sincerely,
The Alkanatur team
A
Angelica C.
Rating: 5 out of 5
following a purchase from 28/08/2026
I have one and I bought this new one for my parents. A brother also uses it. The water tastes like water, that is, without color or flavor. The only thing I regret is that the spare parts and filters are so expensive.
Translated reviews
Response from Alkanatur
Hello Angelica,
We sincerely appreciate your opinion and are glad to know that both you and your family are enjoying our products. We value your comment about the price of the replacements and filters, as it helps us continue to improve.
We remain at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
E
Elia C.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is perfect, thank you
Translated reviews
Response from Alkanatur
Hello Elia,
We greatly appreciate your very positive comment. We are glad to know that everything has been perfect for you and we hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
A
Alexandra Elena P.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is very good
Translated reviews
Response from Alkanatur
Dear Alexandra Elena,
We sincerely thank you for your very positive comment. We are glad to know that everything has been very well and that you are satisfied with your experience.
Best regards,
The Alkanatur team.
M
Modesto C.
Rating: 4 out of 5
following a purchase from 30/08/2026
I don't give them 5 stars because of the time it took to receive the product. About 10 days.
Translated reviews
Response from Alkanatur
Dear Modesto,
We sincerely appreciate your comment and are glad to know that you were satisfied with your purchase. We apologize for the delivery time you mentioned and will take your experience into account to improve in the future.
Sincerely,
The Alkanatur team
C
Cristina D.
Rating: 4 out of 5
following a purchase from 30/08/2026
The order took a long time to arrive and I didn't receive any email informing me of that fact.
Translated reviews
Response from Alkanatur
Dear Cristina,
We appreciate your comment and are glad to know that you are satisfied with your purchase. We apologize for the delay in delivery and the lack of information regarding it; we will take your experience into account to improve our service in the future.
Best regards,
The Alkanatur team
C
Claudia J.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very good quality of the products
Translated reviews
Response from Alkanatur
Hello Claudia,
We greatly appreciate your very positive comment. It fills us with joy to know that the quality of our products has been to your liking. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
A
Ana A.
Rating: 5 out of 5
following a purchase from 30/08/2026
I use it every day and it works great, I love it
Translated reviews
Response from Alkanatur
Hello Ana,
Thank you very much for your very positive comment. We are glad to know that you love the product and that you use it daily. Your satisfaction is very important to us.
Best regards,
The Alkanatur team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 