Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your wonderful comment. We are glad to know that you had an extraordinary experience with us and that our products have met your expectations.
We appreciate your support and hope to see you again soon.
Sincerely,
The Alkanatur team
J
Javier G.
Rating: 5 out of 5
following a purchase from 27/08/2026
Perfect
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Response from Alkanatur
Hello Javier,
Thank you very much for your very positive comment. We are glad to know that you had a perfect experience with us and we hope to see you again at Alkanatur.
Sincerely,
The Alkanatur team
M
Maria J.
Rating: 5 out of 5
following a purchase from 26/08/2026
The perfect product
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Response from Alkanatur
Dear Maria,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our product and that it has met your expectations.
We are at your disposal for any future inquiries or needs.
Sincerely,
The Alkanatur team
D
Deiene L.
Rating: 1 out of 5
following a purchase from 27/08/2026
It seems you forgot that people have to use your products. The jug has little capacity and needs to be refilled 80 times a day. The filter bottle cannot be used; it is impossible to drink
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Response from Alkanatur
Hello Deiene,
We are very sorry that your experience with our products has not been as expected. We appreciate your comments and want to help you find a solution that fits your needs. We invite you to contact us privately so that we can address your case in a more personalized manner.
Sincerely,
The Alkanatur team.
A
Agustina F.
Rating: 5 out of 5
following a purchase from 25/08/2026
The shower filter works very well, especially in Valencia where the water has a lot of limescale. This is my third purchase and I am very satisfied.
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Response from Alkanatur
Dear Agustina,
We sincerely thank you for your valuable opinion. We are glad to know that the shower filter has exceeded your expectations and that you have found satisfaction in your purchases with us. We hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
R
Raquel R.
Rating: 4 out of 5
following a purchase from 26/08/2026
The purchase was simple and quick. The shipping company was unprofessional
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Response from Alkanatur
Dear Raquel,
We sincerely appreciate your comment and are glad to know that the purchase was easy and quick. We apologize for any inconvenience you may have experienced with the shipping service and will take your opinion into account for improvement.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team.
C
Cristina S.
Rating: 1 out of 5
following a purchase from 28/08/2026
The lid arrived defective
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Response from Alkanatur
Dear Cristina,
We sincerely regret that the lid arrived in poor condition and understand your disappointment. We would like to resolve this situation in the best possible way, so we invite you to contact us directly to find a solution.
Sincerely,
The Alkanatur team
B
Blanca S.
Rating: 5 out of 5
following a purchase from 27/08/2026
The order arrived in perfect condition and on time
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Response from Alkanatur
Dear Blanca,
We sincerely thank you for your very positive comment. We are glad to know that your order arrived in perfect condition and within the expected time. We hope you visit us again soon to enjoy more Alkanatur products.
Sincerely,
The Alkanatur team
A
Assumpta B.
Rating: 5 out of 5
following a purchase from 27/08/2026
Everything perfect
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Response from Alkanatur
Hello Assumpta,
Thank you very much for your very positive comment! We are glad to know that everything has been perfect for you, as our goal is to offer the best experience to our customers.
We are at your disposal for anything you may need.
Sincerely,
The Alkanatur team
A
Ana Belen C.
Rating: 5 out of 5
following a purchase from 27/08/2026
I am very happy with the purchase of the 50000l shower filter, I live in Murcia and here the water is very hard. Since the first shower, I have noticed my skin and hair much better. I am delighted.
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Response from Alkanatur
Dear Ana Belen,
We are very glad to know that you are so happy with your shower filter. It is gratifying to hear that you have noticed an improvement in your skin and hair since the first shower, especially in a region with hard water like Murcia.
We sincerely appreciate your comment and hope you continue to enjoy the benefits of our product.
Sincerely,
The Alkanatur team
M
Merce S.
Rating: 5 out of 5
following a purchase from 27/08/2026
Excellent jug. I love how it works and the design of the glass one.
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Response from Alkanatur
Hello Merce,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the jug and that you appreciate both its functionality and design.
We are at your disposal for any inquiries or needs you may have.
Sincerely,
The Alkanatur team
M
Magda V.
Rating: 1 out of 5
following a purchase from 26/08/2026
The lid of the jug arrived broken and I am waiting for a solution
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Response from Alkanatur
Dear Magda,
We sincerely regret that the lid of the jug arrived broken and understand your disappointment. We invite you to contact us privately so that we can find a solution that satisfies you.
Sincerely,
The Alkanatur team
C
Clara P.
Rating: 2 out of 5
following a purchase from 27/08/2026
I received a broken part of the lid of the glass jug I bought, I wrote in the incident mailbox and was calling all day to the customer service phone number, no one answered. Please, I hope you can contact me as soon as possible. Thank you
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Response from Alkanatur
Hello Clara,
We are very sorry that you received the lid of the glass jug broken and understand your frustration. We appreciate that you have contacted us and invite you to write to us again at our email so we can address your case directly and find a solution.
We are at your disposal to help you.
Sincerely,
The Alkanatur team
P
Pablo G.
Rating: 5 out of 5
following a purchase from 27/08/2026
I already have the glass jar and the filters. Everything is perfect. And I send quickly.
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Response from Alkanatur
Dear Pablo,
We are glad to know that you are satisfied with the glass jug and the filters, and that the shipping was fast. We appreciate your trust in Alkanatur and your kind comment.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
M
Montse R.
Rating: 5 out of 5
following a purchase from 25/08/2026
All correct
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Response from Alkanatur
Dear Montse,
We sincerely thank you for your comment. We are glad to know that your experience has been satisfactory and we hope to see you again in our store.
Sincerely,
The Alkanatur team
J
José J.
Rating: 5 out of 5
following a purchase from 27/08/2026
It's glass, there's no color, it seems that the same water is better
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Response from Alkanatur
Hello José,
Thank you very much for your very positive comment! We are glad to know that you have noticed the difference in water quality. Your satisfaction is very important to us and we value your appreciation.
Best regards,
The Alkanatur team
L
Luisa F.
Rating: 5 out of 5
following a purchase from 26/08/2026
Everything perfect
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Response from Alkanatur
Dear Luisa,
Thank you very much for your very positive comment. We are glad to know that your experience with us was perfect and we hope to serve you again very soon.
Sincerely,
The Alkanatur team
I
Irene P.
Rating: 4 out of 5
following a purchase from 27/08/2026
I would like to know how to clean plastic jars that turn white
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Response from Alkanatur
Dear Irene,
We sincerely thank you for your comment and for the rating of 4/5. To clean the plastic jugs and make them spotless, we recommend using a mixture of hot water and baking soda, letting them soak for a few minutes before rinsing.
We appreciate your trust in Alkanatur and are here to help you with whatever you need.
Sincerely,
The Alkanatur team
F
Francisco Manuel V.
Rating: 4 out of 5
following a purchase from 26/08/2026
The best filters on the market...they should improve the jugs...but still worth it.
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Response from Alkanatur
Hello Francisco Manuel,
We sincerely appreciate your comment and are glad to know that you are satisfied with our filters. We take note of your observation about the jugs to continue improving our products.
We are at your disposal for anything you may need.
Sincerely,
The Alkanatur team
A
Alejandro G.
Rating: 5 out of 5
following a purchase from 25/08/2026
Good purchase
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Response from Alkanatur
Dear Alejandro,
We sincerely thank you for your positive comment. We are glad to know that your shopping experience was satisfactory and we hope to see you again very soon.
Sincerely,
The Alkanatur team
I
Iñigo Z.
Rating: 5 out of 5
following a purchase from 27/08/2026
Fast and all good
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Response from Alkanatur
Hello IÑIGO,
We sincerely thank you for your positive comment. We are glad to know that you were satisfied with the speed of our service and that everything was fine. Your support is very valuable to us.
Sincerely,
The Alkanatur team
E
Egiarte G.
Rating: 5 out of 5
following a purchase from 26/08/2026
Safe, fast and efficient delivery
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Response from Alkanatur
Dear Egiarte,
We sincerely thank you for sharing your positive experience with us. We are glad to know that the delivery was safe, fast, and efficient, as we work to provide the best possible service.
Sincerely,
The Alkanatur team
E
Esther F.
Rating: 5 out of 5
following a purchase from 25/08/2026
All good
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Response from Alkanatur
Dear Esther,
We sincerely thank you for your very positive comment. We are glad to know that your experience was satisfactory and we hope to see you again in our store.
Sincerely,
The Alkanatur team
A
Alicia M.
Rating: 5 out of 5
following a purchase from 26/08/2026
Everything is great
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Response from Alkanatur
Dear Alicia,
We sincerely thank you for your very positive comment. We are glad to know that you had a great experience with us and we hope to have your visit again very soon.
Sincerely,
The Alkanatur team
M
Maria Dolores V.
Rating: 5 out of 5
following a purchase from 27/08/2026
I have been using the pitcher for a short time, but so far we have really liked the taste of the water.
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Response from Alkanatur
Dear María Dolores,
We are glad to know that you are enjoying the taste of water with our pitcher. We appreciate your trust and are here for any questions or doubts you may have.
Sincerely,
The Alkanatur team.
C
Clara Pardo L.
Rating: 5 out of 5
following a purchase from 26/08/2026
Great
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Response from Alkanatur
Dear Clara Pardo,
We sincerely appreciate your comment. We are glad to know that you had a great experience with us. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
J
Jaume B.
Rating: 5 out of 5
following a purchase from 25/08/2026
Good functioning, it works very well.
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Response from Alkanatur
Dear Jaume,
We sincerely thank you for sharing your positive experience. We are glad to know that our product is working well for you and that you are satisfied with your purchase.
We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
R
Rosa S.
Rating: 5 out of 5
following a purchase from 26/08/2026
I have the jug and the shower filter and I am delighted with both
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Response from Alkanatur
Hello Rosa,
We sincerely thank you for sharing your positive experience with our pitcher and shower filter. We are glad to know that you are delighted with both products.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team.
I
Isabel D.
Rating: 5 out of 5
following a purchase from 26/08/2026
The taste of the water is very fine and rich
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Response from Alkanatur
Hello Isabel,
We sincerely thank you for sharing your experience. We are glad to know that you enjoy the taste of our water; it is one of our priorities to offer high-quality products.
Best regards,
The Alkanatur team.
J
Josep V.
Rating: 5 out of 5
following a purchase from 26/08/2026
Very good. Everything is correct.
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Response from Alkanatur
Hello Josep,
We sincerely thank you for your positive comment. We are glad to know that everything has been to your liking and we hope to see you again in our store.
Sincerely,
The Alkanatur team
A
Anna B.
Rating: 1 out of 5
following a purchase from 26/08/2026
I received a broken part
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Response from Alkanatur
Dear Anna,
We deeply regret that you received a damaged item. We appreciate your feedback and invite you to contact our customer service so we can help you resolve this issue.
We are at your disposal for any additional inquiries.
Sincerely,
The Alkanatur team
A
Ana M.
Rating: 5 out of 5
following a purchase from 25/08/2026
I have been using the products for a long time and I am very satisfied. The magnet to control the filter replacements is very helpful. Thank you
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Response from Alkanatur
Hello Ana,
We sincerely appreciate your comment and are glad to know that you have been enjoying our products for a long time. It is gratifying to know that the magnet for controlling filter replacements is useful to you.
Sincerely,
The Alkanatur team
C
Carlos S.
Rating: 5 out of 5
following a purchase from 26/08/2026
You can really taste it in the water
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Response from Alkanatur
Hello Carlos,
We sincerely thank you for your opinion. We are glad to know that you have noticed the difference in the taste of the water and that you are satisfied with our product.
Sincerely,
The Alkanatur team
M
Miriam P.
Rating: 5 out of 5
following a purchase from 26/08/2026
Very happy with the purchase.
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Response from Alkanatur
Dear Miriam,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are very happy with your purchase and we hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team.
I
Isabel A.
Rating: 5 out of 5
following a purchase from 26/08/2026
This is the second pitcher I buy. I read the studies and it goes very well for me to drink this filtered water
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Response from Alkanatur
Dear Isabel,
We are very happy to know that you have decided to acquire a second jug and that you are enjoying the benefits of filtered water. We sincerely appreciate your trust in our products and your valuable opinion.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
M
Marcos L.
Rating: 5 out of 5
following a purchase from 26/08/2026
Happy
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Response from Alkanatur
Hello Marcos,
We are very happy to know that you are pleased with your experience at Alkanatur. Your satisfaction is our greatest reward and motivates us to continue offering the best.
We sincerely appreciate your support and hope to see you again soon.
Sincerely,
The Alkanatur team
V
Victor S.
Rating: 5 out of 5
following a purchase from 26/08/2026
Everything perfect, good material
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Response from Alkanatur
Dear Victor,
Thank you very much for your very positive comment. We are glad to know that you are satisfied with the quality of our products. It will be a pleasure to assist you again on your next purchase.
Sincerely,
The Alkanatur team
F
Francisco Javier C.
Rating: 3 out of 5
following a purchase from 26/08/2026
I have not yet received my order, it is delayed. Not meeting delivery times. Also, I would like to make another order but until I receive (and reject this one as they told me) I cannot do it. Everything is very long.
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Response from Alkanatur
Dear Francisco Javier,
We sincerely appreciate your comment and apologize for the delay in the delivery of your order. We understand how frustrating this situation can be and we are here to assist you with whatever you need.
We remain at your disposal for any additional inquiries you may have.
Sincerely,
The Alkanatur team
P
Pilar O.
Rating: 5 out of 5
following a purchase from 26/08/2026
We have been filtering water with Alkanatur filters for years, they give us a lot of confidence, good for our body. The service has been good.
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Response from Alkanatur
Dear Pilar,
We sincerely thank you for your words and for trusting our Alkanatur filters for so many years. We are glad to know that our attention and products have been to your liking and that they contribute to your well-being.
Best regards,
The Alkanatur team
A
Ana Rosa P.
Rating: 5 out of 5
following a purchase from 25/08/2026
Very happy with the jug and the filters
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Response from Alkanatur
Hello Ana Rosa,
We are very happy to know that you are so pleased with the jug and the filters. Your satisfaction is our greatest reward and motivates us to continue offering quality products.
We sincerely thank you for sharing your experience with us.
Sincerely,
The Alkanatur team
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