Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2, 3, 4 and 5 stars

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J
Jose A.
Rating: 2 out of 5
The first filter lasted 39 days with a consumption of 9 liters/week. Very far from the 400l. that, according to the sales information, they claim it usually lasts.
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Response from Alkanatur
Hello Jose, we regret your dissatisfaction and are surprised by the problem with the filter. Our customer service team has already contacted you to see what the anomaly might be and to provide you with a solution. Thank you for your feedback and we hope you enjoy our products.
C
Christian S.
Rating: 5 out of 5
Fast shipping. And everything is fine
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Xavier M.
Rating: 5 out of 5
Taste and quality of the water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Patricia M.
Rating: 5 out of 5
The delivery has been fast. I am still testing the quality of the jug, but so far the experience is positive.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Alicia L.
Rating: 5 out of 5
The shipping was fast and very complete. The top lid does not close 100%
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Javier M.
Rating: 5 out of 5
From the first jug, a different taste and color (a no color, to be precise) of the tap water is noticeable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Ivan C.
Rating: 5 out of 5
We were positively surprised because we expected to notice a strange taste at first but it is quite the opposite, the water has no taste which is how it should be.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marta M.
Rating: 5 out of 5
It is the first jug I find that filters nitrates.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Rosa M.
Rating: 5 out of 5
Good and with fast filtration, the water tastes good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina L.
Rating: 5 out of 5
I am delighted with the Alkanatur jug!!! The best decision and purchase. Moreover, it arrived the day after I placed the order. Very happy!!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Patricia F.
Rating: 5 out of 5
I love how easy it is to use and the quality of the water. The only thing I would change is the size of the pitcher, I would like it to be larger to have more filtered water at once.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maite S.
Rating: 5 out of 5
Gift a replacement filter. Attach instructions on how to use the pH meter.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Fernando J.
Rating: 5 out of 5
Simple website, correct explanations, delivery on time without complications. The result: pleasant tasting water.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Pedro S.
Rating: 5 out of 5
IT ARRIVED VERY QUICKLY IN JUST 24H
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Abrahan C.
Rating: 4 out of 5
It doesn't completely eliminate the taste of lime in the water, but it makes the water more tolerable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Marta M.
Rating: 5 out of 5
The product is very good, the taste of the water feels healthy. Very good after-sales service, very kind.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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