Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I have been trying the water for a few weeks and after filtering it has a taste that I do not find pleasant. Also, I have a device that measures solid residues after filtering and the result has not been significant compared to the data I get from measuring the water that comes directly from the tap. I expected something different, to be honest. The worst part is the taste.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/07/2021
Very fast delivery
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/07/2021
The water is delicious, tastes like good spring water.
Translated reviews
B
Bego C.
Rating: 4 out of 5
following a purchase from 02/07/2021
I am very happy with their products
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/07/2021
I enjoy the water from the jug for both cold and hot drinks. I am very happy and have already recommended it. My rating is 9
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/07/2021
I was recommended this product that I didn't know about and I hope for good health results.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/07/2021
Ease of payment in installments, but I have bought several products over the years and they haven't given me any discount coupon or reduction.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/07/2021
I am very happy with the Alkanatur jug, I recommend it for the good benefits it brings to our health.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/06/2021
I still don't know if it works, I've had it for three days. I think it's an expensive product, I hope the investment is worth it. Thank you.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/06/2021
Very good
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/06/2021
Correct, it's a shame that shipping costs represent a significant part of the cost of renewing the filter.
Translated reviews
Response from Alkanatur
Thank you for your comment! With the loose filter, the cost does increase due to shipping, but with the pack of 3 units, the minimum shipping cost is exceeded and shipping is free! :)
D
David P.
Rating: 4 out of 5
following a purchase from 26/05/2021
I bought 3 jug kits and several packs of filters. I still haven't received a discount coupon. It is also true that I had problems with 2 defective filters and they replaced them immediately.
Translated reviews
Response from Alkanatur
Thank you for your comment! In your customer section, there is a section called 'Referral Program', here you can get discount coupons by recommending your friends. Go ahead and try it! :D
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 23/05/2021
I think the product is good and we are satisfied with it. The service is normal, although we missed some information in the shipment. From the Saturday we did it until Thursday we received no news. This can lead to unnecessary calls to customer service. The customer area for tracking is quite limited and confusing.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/05/2021
I like to know that the water I drink is good and healthy
Translated reviews
P
Pedro L.
Rating: 4 out of 5
following a purchase from 20/05/2021
Speed in delivery. Product, pending evaluation due to the short time, easy to use and comfortable. Great alternative to purchased water.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/05/2021
The postal service allows modifying the delivery day at their discretion, through automated and impersonal notices.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/05/2021
The best filter I know. Highly recommended
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/05/2021
Good product
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/05/2021
What I like most is the speed of delivery!!!
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/05/2021
Promising.
Translated reviews
J
Josefa G.
Rating: 3 out of 5
following a purchase from 30/04/2021
I was not notified in time that two days later there was a 10% discount on everything. Otherwise, happy with the product.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/04/2021
With the jug, I received a bottle that is supposed to be for refilling and taking with me. Well, that bottle is totally USELESS BECAUSE IT CANNOT BE CLOSED. The cap does not close, so I cannot take the water with me. For me, it is a big flaw.
Translated reviews
Response from Alkanatur
Hello. You have to close it tightly until the little ring that is attached to the cap breaks. Then it closes well.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/04/2021
Everything OK
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/04/2021
Good service and product. But I hope to receive some voucher or discount for the next purchase
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/04/2021
It has a slightly strange taste.
Translated reviews
Response from Alkanatur
Hello. The "strange" taste, like metallic, is noticeable in the first filtrations. It is magnesium. After a few filtrations, this taste disappears.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/04/2021
Quality service
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 13/04/2021
This is not the first time they have sent me broken filters.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2021
From time to time some filter doesn't work...
Translated reviews
E
Emilia M.
Rating: 1 out of 5
following a purchase from 30/03/2021
Everything very fast and very good
Translated reviews
Response from Alkanatur
Thank you!
I
Inma U.
Rating: 4 out of 5
following a purchase from 29/03/2021
Their products are highly effective, I trust them 100%
Translated reviews
E
Eva M.
Rating: 4 out of 5
following a purchase from 24/03/2021
The first impression was disappointment when seeing the jug. I think it could look less fragile for what it costs. I don't know if glass, or more rounded edges. The important thing is that I, who cannot stand tap water, was surprised by its taste. With the reactive strips, it can be checked that it comes out more alkaline than bottled. Well, I hope the quality lasts in the coming weeks.
Translated reviews
Response from Alkanatur
Thank you for your comment! The plastic of the jug is thin but resistant. As you know, it is 100% toxin-free plastic, which gives that feeling of not being as "hard" or thick as others because it does not contain certain chemicals that harden materials but are toxic to the body. The test strips are for measuring body pH. The reagent is what measures the pH of the water :)
S
Sandra V.
Rating: 4 out of 5
following a purchase from 23/03/2021
The taste of the water has improved exceptionally. I don't give it five stars because the plastic material could be better, in relation to the price.
Translated reviews
Response from Alkanatur
Thank you for your comment. The plastic is like this because it does not contain any toxins to harden it, which is why it is thinner than others, but it is equally durable. We are glad you like the taste of the filtered water!
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/03/2021
In 48 hours I had the product at home! Now I am going to try my Alkanatur lollipop jug, I can't wait!!!
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/03/2021
I received the order very quickly but they did not inform me when they were coming and I was not at home when the transport company came to deliver it to me.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/03/2021
Very fast shipping
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/03/2021
Happy
Translated reviews
M
Miguel C.
Rating: 4 out of 5
following a purchase from 02/03/2021
Good
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/02/2021
The delivery was unconventional.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/02/2021
Very good
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2021
Good product and excellent, fast and detailed delivery
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 