Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I liked the jug, the explanations, and the easy process, I am delighted. I have to congratulate you for the excellent attention received via WhatsApp. I will make another order to gift to my son later for his birthday. Best regards. Milagros
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Response from Alkanatur
Thank you very much Milagros for your feedback. Enjoy the product a lot. Best regards.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/08/2022
It's too early to make an assessment. Thank you!
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Response from Alkanatur
Thank you for your feedback as well. Regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
Everything in general. The water tastes great and the system is simple. A 10. No more buying bottled mineral water and we forget about plastics.
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Response from Alkanatur
Thank you for your feedback. Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/08/2022
The quality of the water once filtered is extraordinary. I was impressed by how little time the filtering process takes, so water can be available in about three minutes.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
Almost immediate shipping.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/08/2022
Easy installation of the shower filter. The pitcher filter is great and doesn't taste like tap water.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
The quality of the product is excellent.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
They should be national products, with great research, reasonable prices, and maximum quality.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/08/2022
The water tastes different since I tried Alkanatur. I am very satisfied. The pitcher is wonderful. The order for the new filters arrived very quickly. Adopting new habits and taking care of oneself are small steps that make a big difference.
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Response from Alkanatur
Thank you very much for your feedback! Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The product is good and the purchasing process and shipping are fast.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/08/2022
The taste of the water is much better than bottled water. Also, you are drinking health. 100% recommendable.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
For me, it is perfect.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Quality products. Fast shipping.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Easy and quick purchase with delivery. No problems, I give it a 10.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
I like knowing that I am drinking quality water. The pitcher is very comfortable to use.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/08/2022
I had to empty the pitcher 5 times before I could use it because black balls were coming out of the filter. I wanted it for my second home and it's a problem to have to freeze the filter because I won't have water to drink when I get home and I will have to throw away 3 or 4 pitchers of water before I can have water to drink. It's not what I expected.
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Response from Alkanatur
Thank you for your feedback. Did you previously activate the filter? It is important to follow the steps outlined in the instruction manual so that the water does not come out black. If you have any questions, please contact us and we will help you resolve it. Thank you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/08/2022
The shipment was very fast and in perfect condition.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/07/2022
It would be great to have a bike bottle made by you.
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Response from Alkanatur
Thank you for your feedback and suggestion.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/08/2022
The phone support and the good information on the website.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/08/2022
excellent.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/08/2022
Maybe your product is good but the water in my town is terrible, with a lot of lime. Despite the filtering, there is still lime at the bottom. I followed the instructions. Anyway, I use that water for cooking. Thank you very much.
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Response from Alkanatur
Thank you for your feedback. Our product does not eliminate limescale, which is the union of minerals such as calcium, magnesium, potassium, sodium, etc., as we explain in detail on the website. Our filters are 100% ecological and certified. They are composed solely of coconut shell charcoal and magnesium. Our filters remove up to 99% of toxic substances from the water, but do not remove natural substances, such as minerals. Those white "residues" that you see at the bottom are mostly calcium. Conventional filters add chemical compounds inside, usually ion exchange resins, which come from petroleum (benzene and styrene) and remove these minerals, leaving the water practically dead and with a very acidic pH level. We regret that the product is not completely to your liking, but you can consume that water with total safety as the toxins have been removed.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/08/2022
The water tastes really good, the bad thing is that the pitcher doesn't fit in the fridge.
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Response from Alkanatur
Thank you very much for the rating. Wow, what a pity... You can transfer the filtered water to a bottle to keep it cool.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/08/2022
Excellent quality and express shipping.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/07/2022
Correct product
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/07/2022
Everything perfect
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Response from Alkanatur
Thank you very much for your feedback.
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