Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2, 3 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2021
The best jug on the market for filtering, purifying, and alkalizing water.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2021
I am happy with the product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/01/2021
Speed, good price, and quality, as a Galician company.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/01/2021
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Everything perfect, thank you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/01/2021
Everything is great!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good product and service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good product
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Evangelina V.
Rating: 5 out of 5
following a purchase from 16/01/2021
We are very happy at home, with the jug and now we drink more water at home.
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Laura M.
Rating: 5 out of 5
following a purchase from 16/01/2021
excellent everything a 10
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
I miss discount codes for loyal customers like us
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
Great product and better attention.
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Vidal G.
Rating: 5 out of 5
following a purchase from 18/01/2021
Always for years, satisfied with the product and spreading it among friends and acquaintances
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Maria D.
Rating: 5 out of 5
following a purchase from 19/01/2021
It arrived super fast. Also, I am happy with my purchase because it is backed by numerous studies and I know I will be drinking really quality water. Pili
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Juan J.
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Nothing
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/03/2020
The after-sales service is great, they resolved the doubts very quickly and as always the filters arrived perfectly
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2021
The taste and quality of the tap water where I live (village of Almería) is not good at all and using Alkanatur has completely solved this problem. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Very good after-sales attention
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Everything perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Fast shipping.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/01/2021
Everything correct
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
I don't know why the water leaves a white powder inside the jug
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Response from Alkanatur
Hello. This is due to the calcium and magnesium in the water. We will send you an email with information about this phenomenon and how to clean the jug in these cases. Thank you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/01/2021
Very positive
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/01/2021
fast shipping and perfectly packaged. Thank you very much
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
The jug and the filters are a marvel. Thanks to them we have quality water at home.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2020
All their products are highly recommended. In my case, I bought one for our house and then I gifted one to the family and they are delighted
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/12/2020
everything is very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
I think they are filters that greatly improve the quality of water
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/12/2020
I would like a system to count the liters of filtered water, some indicator in the jug or system that alerts you to change the filters
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
I LOVE IT
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Great customer service. 10 professionals.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/01/2021
Everything is fine ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/01/2021
I can't evaluate it because the jug arrived broken. I have contacted Alkanatur to replace the complete Packs and so far I have not received it. Best regards
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Response from Alkanatur
Hello. We see that your purchase is from January 7th and the replacement of the damaged jug was delivered on January 11th. If you have any questions, call us. Thank you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/12/2020
Everything is correct!!!!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/01/2021
It arrived very quickly and so far we are very happy with the product.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/01/2021
Fast service. Excellent quality.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/12/2020
Speed and good quality.
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