Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Excellent product, I had my doubts and now, we are fully satisfied
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jesus B.
Rating: 3 out of 5
following a purchase from 07/01/2026
The water after being filtered has a strange taste
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Response from Alkanatur
Dear JESUS,
We sincerely appreciate your feedback and your rating. We regret that the taste of the filtered water did not meet your expectations. Our team is committed to ensuring the quality of our products and we are investigating this situation. Please feel free to contact us if you would like more information or assistance. Your satisfaction is important to us.
Sincerely,
The Alkanatur team.
M
Manuel M.
Rating: 5 out of 5
following a purchase from 31/10/2025
Quality product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz R.
Rating: 5 out of 5
following a purchase from 16/11/2025
Wonderful
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mariano G.
Rating: 5 out of 5
following a purchase from 03/01/2026
all good, thank you
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose B.
Rating: 5 out of 5
following a purchase from 18/11/2025
I AM VERY HAPPY WITH THE ALKANATUR JAR FILTERS. I RECOMMEND IT.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz S.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very happy with the attention and kindness received from the team.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Inmaculada G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very good service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carmen L.
Rating: 5 out of 5
following a purchase from 28/10/2025
Removes the bad taste from the water in my house.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
V
Virginia R.
Rating: 5 out of 5
following a purchase from 19/11/2025
It's a very comfortable and easy-to-use pitcher.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Silvia A.
Rating: 5 out of 5
following a purchase from 11/11/2025
I think it's a brand you can trust.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
Á
Álvaro R.
Rating: 5 out of 5
following a purchase from 04/01/2026
For now very well. You can tell the water is different, better. Especially on the skin, less dry; and in the taste (when showering).
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Paula L.
Rating: 5 out of 5
following a purchase from 11/01/2026
I have cleaner hair and it stays clean for longer too.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
X
Xisca G.
Rating: 5 out of 5
following a purchase from 05/11/2025
Both the pitcher and the filter work great. The water tastes amazing.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María S.
Rating: 5 out of 5
following a purchase from 24/11/2025
As always a 10! In one of the orders I had a small setback with a filter from the jug and they provided a solution as soon as I communicated the problem. The attention, the shipping, and everything they offer is wonderful. You can tell the quality, and all of this ultimately impacts good health. Thank you for all of it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Desirée B.
Rating: 5 out of 5
following a purchase from 26/11/2025
I have been using it for a year and a half and I am delighted. I always recommend it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Sara R.
Rating: 5 out of 5
following a purchase from 24/11/2025
Delighted with the purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Javier F.
Rating: 5 out of 5
following a purchase from 28/11/2025
We have been using the alkalanatur jug and the shower filter for just over a year. We couldn't be happier. The difference is noticeable and a lot.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Iciar U.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Natalia O.
Rating: 1 out of 5
following a purchase from 17/11/2025
In a week the water comes out with lime, in a month I have had to change the filter 3 times, this didn't happen to me with the Brita
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Response from Alkanatur
Hello Natalia,
Our filters do not remove lime, we apologize for the inconvenience.
Best regards,
Alkanatur Team
J
Javier L.
Rating: 5 out of 5
following a purchase from 29/10/2025
The truth is that we are very happy as a family, since we drink water without plastics or metals, we do not generate so much plastic waste and we save on buying bottled water. We like the taste, so great.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Igor H.
Rating: 5 out of 5
following a purchase from 01/12/2025
very well you can even taste the water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Eduardo C.
Rating: 5 out of 5
following a purchase from 24/11/2025
I think it's a very good investment. The Alkanatur jug works well, tasteless water. A good purchase.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Joseba Andoni Z.
Rating: 5 out of 5
following a purchase from 23/10/2025
It removes the taste of tap water, very pleasant to drink, and the filtering is done in seconds. I have been using it for 3 months, 3 liters a day, I am really very happy. I totally recommend it, I no longer buy any bottles.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
José S.
Rating: 5 out of 5
following a purchase from 09/01/2026
All the products are of excellent quality, you can tell there are great professionals behind it
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María José C.
Rating: 5 out of 5
following a purchase from 24/11/2025
It arrives very quickly
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Lorena L.
Rating: 5 out of 5
following a purchase from 27/11/2025
I recommend both the pitcher and the filters, so far I have only tried the white ones. The order arrived quickly. I will order again from their website.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Lucía B.
Rating: 5 out of 5
following a purchase from 24/11/2025
I really like the taste and quality
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana M.
Rating: 5 out of 5
following a purchase from 12/12/2025
I love it!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Miguel T.
Rating: 5 out of 5
following a purchase from 13/01/2026
In principle good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marina O.
Rating: 5 out of 5
following a purchase from 10/11/2025
Everything is great
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jenifer H.
Rating: 5 out of 5
following a purchase from 24/11/2025
So delighted with their products that I bought the jug for my mother and my mother-in-law, as well as the shower filter. Wishing they would make a filter like the shower one for the sink and basin because I have atopic dermatitis and it changes my life!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María José G.
Rating: 2 out of 5
following a purchase from 04/01/2026
16 days waiting for the order. I couldn't contact anyone
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Response from Alkanatur
Hello María José,
We sincerely appreciate your feedback and regret the inconveniences you have experienced with your order. We are working to improve our customer service and ensure a smoother experience in the future. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team
I
Idoia O.
Rating: 2 out of 5
following a purchase from 10/10/2025
For now, I am happy with my purchase. Thank you
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Response from Alkanatur
Hello Idoia,
We sincerely appreciate your comment and are glad to know that you are satisfied with your purchase. We are here to help you at any time and hope you continue to enjoy our products.
Best regards,
The Alkanatur team
M
Marta G.
Rating: 5 out of 5
following a purchase from 14/12/2025
I am really enjoying it, very practical although my children do not like the taste of the water, maybe we should try other filters.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marta G.
Rating: 5 out of 5
following a purchase from 23/11/2025
I am delighted with the Alkanatur jug.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Esperanza D.
Rating: 5 out of 5
following a purchase from 30/12/2025
The jug, glass bottle and shower filters (both types), highly recommended. Thank you Alkanatur team
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Eva María C.
Rating: 5 out of 5
following a purchase from 12/11/2025
All good. Thank you
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Iban G.
Rating: 1 out of 5
following a purchase from 01/12/2025
The order is satisfactory but the pitcher is starting to crack where the filters are placed
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Response from Alkanatur
Hello Iban,
Thank you for your feedback. We regret that you have had problems with the pitcher. Your satisfaction is our priority, and we would like to resolve this issue. Please contact us directly so we can assist you. We appreciate your trust in Alkanatur and will work to improve your experience.
Sincerely,
The Alkanatur team
G
Gemma Z.
Rating: 3 out of 5
following a purchase from 29/11/2025
Delighted
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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