Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2, 3 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
What is good and lasts a long time, even though my area has poor quality, and this product solves the problems
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Response from Alkanatur
Thank you for your review and for your purchase at Alkanatur. We hope you enjoy our products a lot.
M
Marta D.
Rating: 5 out of 5
Clarity and anticipation: you informed me about delays, thank you very much.
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Response from Alkanatur
Thank you for your review and for your purchase at Alkanatur. We hope you enjoy our products a lot.
D
David L.
Rating: 1 out of 5
Delayed shipment
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Response from Alkanatur
We regret your review! As indicated on the website and in various notices via email or social profiles, we were experiencing some delays with orders. We apologize for the inconveniences and discomfort this may have caused, and we are working to ensure it does not happen again. Best regards and thank you for your purchase!
D
Diego L.
Rating: 5 out of 5
Simply health
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Response from Alkanatur
Thank you for your review and for your purchase at Alkanatur. We hope you enjoy our products a lot.
T
Test T.
Rating: 5 out of 5
Everything is perfect, really
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Response from Alkanatur
Thank you for your review and for your purchase at Alkanatur. We hope you enjoy our products a lot.
J
Jordi C.
Rating: 5 out of 5
I received the order with the box edges crushed, and the opening sticker was open, the reactive strips for pH control were also missing, I contacted customer service, and they quickly provided a solution, sending me a new jug with the reactive strips and I returned the previous one at no cost. Very good service.
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
I
Irene M.
Rating: 5 out of 5
The filters, the jugs... the water is excellent
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
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Lara G.
Rating: 1 out of 5
I placed an order and not only have I not received it, but I also have not received a response regarding the issue
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Response from Alkanatur
Hello Lara, we deeply regret your review and bad experience. Our Customer Service department will contact you as soon as possible to see what happened and what caused the delay in the delivery of your order. We apologize again. We will provide a quick solution!
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Carmen F.
Rating: 5 out of 5
Everything is perfect
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
P
Patricia S.
Rating: 5 out of 5
Water as it should be: odorless, colorless, and tasteless, but alkalized and ionized
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
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Niina S.
Rating: 5 out of 5
My hair and skin have never been softer! I 100% recommend this product. I come out of the shower and actually feel clean. There is no smell of chlorine from the water anymore.
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
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Saverio C.
Rating: 5 out of 5
Filtered water with excellent taste
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2025
Everything is correct
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Silvia H.
Rating: 5 out of 5
I am very happy with the pitcher. The water is so soft that it invites me to drink everything I need. The bottles are excellent. I have the blue bottle on the dining table (it looks like a decoration). The plastic bottles, one in the bedroom and the other in the kitchen. And the small one in my bag. Excellent purchase I made to take care of my health.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Yolanda L.
Rating: 5 out of 5
Very happy, I have noticed it especially in my hair, I hope it continues to work like this.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Noemi R.
Rating: 2 out of 5
It took almost a month for my order to arrive.
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Response from Alkanatur
We deeply regret the inconveniences you have experienced with your order. We strive to provide the best service and your experience is very important to us. If you have any other questions or need more information, please do not hesitate to contact us. Thank you for your patience and trust.
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