Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2, 3 and 5 stars

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S
Sarabel C.
Rating: 5 out of 5
Speed in the arrival of the product. The packaging is perfect. And so far the water on Saturday is delicious.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Encarnacion G.
Rating: 5 out of 5
Easy to use. Delicious water. We are delighted. Thank you.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta P.
Rating: 5 out of 5
They are very quick in their shipments and the water is very good.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana M.
Rating: 5 out of 5
It has been easy for me to buy my filters online since I can't find where to do it physically, although I don't like this way of shopping.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carmen G.
Rating: 5 out of 5
How simple the process is and how good the water tastes.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Enrique L.
Rating: 5 out of 5
Formality, quick response, attention, reliability in delivery times.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Raquel N.
Rating: 5 out of 5
All good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio P.
Rating: 5 out of 5
BECAUSE IT SEEMS VERY GOOD TO ME
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio S.
Rating: 5 out of 5
This is very good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Amparo A.
Rating: 5 out of 5
I am very satisfied with both the jug and the shower filter. I have been freed from annoying itching on my skin due to the poor quality of water in my area. And my hair looks shinier
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana S.
Rating: 5 out of 5
to know that I drink water in good conditions.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta D.
Rating: 5 out of 5
Very good
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Tamara O.
Rating: 1 out of 5
Second experience. The first one had a broken jug. The second, twelve days with the lost package. Lack of competition and resolution both by the delivery company and by Alkanatur. I ended up contacting A Coruña so they could get in touch with the delivery company and finally after 13 calls, about 20 emails, and many WhatsApps I managed to solve the reception of the order myself. Very disappointed and disenchanted by the lack of solutions and logistics of the company.
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Response from Alkanatur
Hello Tamara, we are very sorry for your dissatisfaction with us due to the problem that occurred with the transport agency. We have already resolved this type of incident. However, we want to apologize once again. Best regards and thank you for your purchase.
J
José M.
Rating: 5 out of 5
I really liked the taste of the water, and to improve, the cap that lifts where the water is poured could be made to stay back, since I cannot use tap water and I have to fill it with a jug for which I use both hands and I have to remove the entire cap and it is not so practical, it is not criticism it is a suggestion, otherwise it is spectacular. The water I have is from a well and I also use the shower filter and the change in the water is amazing, it doesn't smell like metal like before, it tastes very little salty, my hair is softer and my skin feels more hydrated.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jose M.
Rating: 5 out of 5
Perfect filters and fast shipping
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Francisca P.
Rating: 5 out of 5
The package arrived when it was scheduled. Thank you very much.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
T
Teresa G.
Rating: 5 out of 5
I am allergic to chlorine and with this jug I can consume tap water without any problem
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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