Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The water tastes different since I tried Alkanatur. I am very satisfied. The pitcher is wonderful. The order for the new filters arrived very quickly. Adopting new habits and taking care of oneself are small steps that make a big difference.
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Response from Alkanatur
Thank you very much for your feedback! Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The product is good and the purchasing process and shipping are fast.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/08/2022
The taste of the water is much better than bottled water. Also, you are drinking health. 100% recommendable.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
For me, it is perfect.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Quality products. Fast shipping.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Easy and quick purchase with delivery. No problems, I give it a 10.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/08/2022
Everything is fine, and the communication is good, but the package delivery companies are still the same, they tell you they will come on the 9th and then show up on the 10th without warning, and at whatever time they feel like.
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Response from Alkanatur
Thank you for your feedback. We apologize for the transportation incident, we will take note of what happened so that they can take it into account.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
I like knowing that I am drinking quality water. The pitcher is very comfortable to use.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/08/2022
The shipment was very fast and in perfect condition.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/07/2022
It would be great to have a bike bottle made by you.
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Response from Alkanatur
Thank you for your feedback and suggestion.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/07/2022
Offers on products
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/08/2022
The phone support and the good information on the website.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/08/2022
excellent.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/08/2022
Maybe your product is good but the water in my town is terrible, with a lot of lime. Despite the filtering, there is still lime at the bottom. I followed the instructions. Anyway, I use that water for cooking. Thank you very much.
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Response from Alkanatur
Thank you for your feedback. Our product does not eliminate limescale, which is the union of minerals such as calcium, magnesium, potassium, sodium, etc., as we explain in detail on the website. Our filters are 100% ecological and certified. They are composed solely of coconut shell charcoal and magnesium. Our filters remove up to 99% of toxic substances from the water, but do not remove natural substances, such as minerals. Those white "residues" that you see at the bottom are mostly calcium. Conventional filters add chemical compounds inside, usually ion exchange resins, which come from petroleum (benzene and styrene) and remove these minerals, leaving the water practically dead and with a very acidic pH level. We regret that the product is not completely to your liking, but you can consume that water with total safety as the toxins have been removed.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/08/2022
The water tastes really good, the bad thing is that the pitcher doesn't fit in the fridge.
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Response from Alkanatur
Thank you very much for the rating. Wow, what a pity... You can transfer the filtered water to a bottle to keep it cool.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/08/2022
Excellent quality and express shipping.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/07/2022
Correct product
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/07/2022
Everything perfect
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/07/2022
Everything perfect
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/07/2022
My experience with Alkanatur is better when the filter has been used for a few days. At first, it has a taste that I don't quite like. In general, I appreciate being able to drink water that doesn't taste good straight from the tap. Without Alkanatur, I would have to resort to mineral water, wasting countless useless plastic bottles.
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Response from Alkanatur
Thank you for your rating! In the first filtrations, a metallic aftertaste can be appreciated due to the magnesium, which is very latent at the beginning, it's simply that :) once a couple of filtrations have passed, the taste is neutralized. Best regards
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/07/2022
Excellent, you can notice it on the skin from day 1... more softness and hydration. To those who complain about the price (and I understand that the economy and the situation are difficult), remember that a small company does not have the same possibilities as a large one. Costs are usually higher for them in purchasing materials and ingredients and even for research and development. Let's appreciate the effort made by this Spanish company! gratitude!!1
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Response from Alkanatur
Thank you very much for your rating! And thank you once again for trusting Alkanatur. Thanks to you, our customers, we can continue researching and improving our products day by day.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/07/2022
I have had many filter jugs and without a doubt this is the one that has surprised me the most, the tap water has no taste when filtered, it's like drinking spring water, my second surprise was when I tested the alkalinity of the water which was 9, I definitely recommend this fantastic Alkanatur jug.
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Response from Alkanatur
Thank you very much for your rating and thank you very much for your purchase!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/07/2022
Very good experience both in the purchasing and delivery process, which was very fast, as well as with the jug. It is very easy to use, the water tastes better, and it is much more alkaline. Additionally, you can check with the small kit they give you to test the water before and after filtering.
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Response from Alkanatur
Thank you very much for your feedback. We are glad you like the product :)
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/07/2022
Both the product and the website and the purchasing process are perfect, simple and comfortable.
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Response from Alkanatur
Thank you very much for your rating!
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