Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2, 4 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
COMMENT
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
Easy purchase and quick delivery. Perhaps a small brochure with the installation of the filter would be good because I didn't remember the steps well
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Pedro L.
Rating: 5 out of 5
following a purchase from 14/06/2021
Since I tried it, I have been extending it to the rest of the family.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
Everything perfect and very fast.
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Armida T.
Rating: 5 out of 5
following a purchase from 05/06/2021
Finally clean water, soft skin!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2021
Healthy and excellent product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/06/2021
Excellent delivery and product!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/06/2021
I still don't know if it works, I've had it for three days. I think it's an expensive product, I hope the investment is worth it. Thank you.
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Azucena P.
Rating: 5 out of 5
following a purchase from 08/06/2021
Quality products. The jug is essential and the probiotic is very good.
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Luis J.
Rating: 5 out of 5
following a purchase from 09/06/2021
Very fast parcel service!!
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Pedro L.
Rating: 5 out of 5
following a purchase from 07/06/2021
Excellent product and excellent service
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Manuela S.
Rating: 5 out of 5
following a purchase from 07/06/2021
I have been using the jug for a year and I am delighted. The last order, which was the filters, arrived very quickly. The jug and delivery service are totally recommended.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/06/2021
All ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/06/2021
Everything perfect as always. 100% recommendable. The best attention and the best product. Thank you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/01/2021
I am very happy with my water jug and with the customer service of the company. The water has no taste and is very easy to use and clean. I liked it so much that I bought another one for my mother and she is also very happy.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/06/2021
Very good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/06/2021
Correct, it's a shame that shipping costs represent a significant part of the cost of renewing the filter.
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Response from Alkanatur
Thank you for your comment! With the loose filter, the cost does increase due to shipping, but with the pack of 3 units, the minimum shipping cost is exceeded and shipping is free! :)
M
Manuel A.
Rating: 5 out of 5
following a purchase from 30/05/2021
I just made a purchase of 95 € and now you have a promotion for a free bottle with a purchase of 77 €. Could you send it to me since I have spent more?
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Response from Alkanatur
Thank you for the rating! You have that promo active all month ;)
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/03/2021
Very good everything.
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José L.
Rating: 5 out of 5
following a purchase from 02/06/2021
Everything is 10
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good quality and good service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/05/2021
Thank you very much for the speed of delivery and the quality of the product.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/05/2021
I am delighted with Alkanatur, their products are excellent as well as their services.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/05/2021
Excellent.
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Lidia T.
Rating: 5 out of 5
following a purchase from 29/05/2021
The order arrived in just two days.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/05/2021
Very professional, 100% recommendable. Quality products.
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David P.
Rating: 4 out of 5
following a purchase from 26/05/2021
I bought 3 jug kits and several packs of filters. I still haven't received a discount coupon. It is also true that I had problems with 2 defective filters and they replaced them immediately.
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Response from Alkanatur
Thank you for your comment! In your customer section, there is a section called 'Referral Program', here you can get discount coupons by recommending your friends. Go ahead and try it! :D
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/05/2021
I like to know that the water I drink is good and healthy
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/05/2021
Very good and fast service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/05/2021
the jug works very well, fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/05/2021
Very good
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Pedro L.
Rating: 4 out of 5
following a purchase from 20/05/2021
Speed in delivery. Product, pending evaluation due to the short time, easy to use and comfortable. Great alternative to purchased water.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/05/2021
Excellent customer service, their involvement and speed are evident
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Sol H.
Rating: 5 out of 5
following a purchase from 17/05/2021
The delivery was very good, the product was what we expected, and the customer service was also very very good. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/05/2021
VERY FAST AND EFFICIENT
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Clara G.
Rating: 5 out of 5
following a purchase from 15/05/2021
So far very good, I go to the bathroom more often.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/05/2021
Excellent
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/05/2021
The postal service allows modifying the delivery day at their discretion, through automated and impersonal notices.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/05/2021
I have had the jug for 4 years, I have always bought the filters at BioCultura, until this year. Thank you
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Rosa M.
Rating: 5 out of 5
following a purchase from 08/05/2021
It's incredible, I recommend it.
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