Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I bought the Alkanatur jug a year ago and I am delighted. I could not stand the smell and taste of chlorine from the tap water, and with the Alkanatur filter, there is no taste or smell left.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/01/2021
I received the order very quickly and everything is correct. I have already started using the jug and so far so good. Personally, I think it is very important to drink good quality water, it is something we do every day of our lives and certainly, the quality must have beneficial effects if it is good or harmful if it is not good.
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C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 18/01/2021
The filter is leaving a sediment of sand in the jug and in the glass. Checked that it is not from the water, but from the filter. The tap water also tastes better than from the jug. I have written to Alkanatur without any response. I had to throw away liters and liters of water to see if it improved but nothing. Frankly disappointed, despite it being a recommendation from a relative.
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Response from Alkanatur
Hello! We have reviewed the order and have seen that the relevant information has already been sent to you and you were contacted by phone to resolve all your questions. Thank you for your purchase, we hope you enjoy it!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2021
The best jug on the market for filtering, purifying, and alkalizing water.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2021
I am happy with the product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/01/2021
Speed, good price, and quality, as a Galician company.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/01/2021
The delivery was made to a neighbor, in case they hadn't delivered it to me, logically my rating would be absolutely negative. Do not send me your products with the same courier company again.
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Response from Alkanatur
We apologize for the inconvenience caused. It is not usual for something like this to happen, so we will notify the courier service to ensure it does not happen again. Thank you very much for your purchase!
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/01/2021
Nope
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/01/2021
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Everything perfect, thank you!
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María F.
Rating: 4 out of 5
following a purchase from 18/01/2021
Very
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/01/2021
Everything is great!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good product and service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good product
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Evangelina V.
Rating: 5 out of 5
following a purchase from 16/01/2021
We are very happy at home, with the jug and now we drink more water at home.
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Laura M.
Rating: 5 out of 5
following a purchase from 16/01/2021
excellent everything a 10
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
I miss discount codes for loyal customers like us
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
Great product and better attention.
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Vidal G.
Rating: 5 out of 5
following a purchase from 18/01/2021
Always for years, satisfied with the product and spreading it among friends and acquaintances
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Maria D.
Rating: 5 out of 5
following a purchase from 19/01/2021
It arrived super fast. Also, I am happy with my purchase because it is backed by numerous studies and I know I will be drinking really quality water. Pili
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Juan J.
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Nothing
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/03/2020
The after-sales service is great, they resolved the doubts very quickly and as always the filters arrived perfectly
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/01/2021
The taste and quality of the tap water where I live (village of Almería) is not good at all and using Alkanatur has completely solved this problem. Thank you
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Very good after-sales attention
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Everything perfect
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/01/2021
Fast shipping.
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/01/2021
Happy with the use of the jug. It leaves too much white sediment when I filter water, it must be because in my area there is very hard water.
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Response from Alkanatur
Hello. This is due to the minerals in the area. We will send you an email right now that will resolve any doubts. Best regards!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/01/2021
Everything correct
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
I don't know why the water leaves a white powder inside the jug
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Response from Alkanatur
Hello. This is due to the calcium and magnesium in the water. We will send you an email with information about this phenomenon and how to clean the jug in these cases. Thank you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/01/2021
Very positive
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/01/2021
fast shipping and perfectly packaged. Thank you very much
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/01/2021
It is a product with a lot of technology
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
The jug and the filters are a marvel. Thanks to them we have quality water at home.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2020
All their products are highly recommended. In my case, I bought one for our house and then I gifted one to the family and they are delighted
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/12/2020
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/12/2020
everything is very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
I think they are filters that greatly improve the quality of water
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