Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Everything is very good. It arrived quickly and without problems.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Teresa M.
Rating: 5 out of 5
Happy with the product and the shopping experience. The truth is that the difference in taste in the water is very noticeable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina L.
Rating: 5 out of 5
I already have one pitcher, and I bought another one to give as a gift.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Melodie G.
Rating: 5 out of 5
The ease of installation and understanding how it works. So far I notice my skin is better thanks to the filter. I recommend it.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Carles R.
Rating: 5 out of 5
Very fast delivery. Quality of the content and documentation.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Antonio C.
Rating: 5 out of 5
The filters are of very good quality, as well as the pitcher. The size is optimal and the customer service is simply superb. Fast and effective.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Inmaculada S.
Rating: 5 out of 5
Reliable. Fast shipments.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Manuel P.
Rating: 4 out of 5
The product is of excellent quality. You should improve the messaging. I cannot track my order and I also cannot place my order at a pickup point previously on the Alkanatur page.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Sonia M.
Rating: 5 out of 5
If dedication in what they do
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Veronica C.
Rating: 5 out of 5
Good product and fast service. Improve the prices since the replacements are very expensive.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Aida N.
Rating: 5 out of 5
I liked how good the water tastes. I don't like that it takes so long to filter.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Yolanda P.
Rating: 4 out of 5
That the pitcher is made of plastic
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Laura T.
Rating: 5 out of 5
I like the flavor and that it is very practical. It filters well, I suppose it's true.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Ana M.
Rating: 5 out of 5
I like everything, I am very happy with the jug.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Carmen L.
Rating: 5 out of 5
Healthy water at an affordable price. I love that you help us take care of ourselves.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Mónica P.
Rating: 1 out of 5
We did not like the taste of the water. It's a shame because we had high expectations due to the amount of studies it had and the good comments, but none of the family liked the taste. I understand that taste is a very subjective matter, but it is sad to buy a product and not end up using it because it does not meet your expectations.
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Response from Alkanatur
Thank you for your feedback. We are sorry that you do not like the taste of the water and the product does not suit you. Taste is a more personal matter, that is true. In any case, remember that you have a 30-day satisfaction guarantee. We will contact you to either find another solution, perhaps with the low magnesium emission filter that might suit you better, or if not, process the return of the product.
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Rosa I.
Rating: 5 out of 5
The taste of the water. It is the best I have tried.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina P.
Rating: 5 out of 5
May there be more offers on the filters.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Carlos R.
Rating: 5 out of 5
Good product with detailed instructions.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose J.
Rating: 5 out of 5
Very easy to use, YouTube videos are clarifying. The taste of the water is delightful and how it feels when drinking. A great purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Carlos F.
Rating: 4 out of 5
The quality of the jug, the price of the filters is expensive.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Olga M.
Rating: 5 out of 5
The speed of filtration and the taste. The first time I used it, the water came out slightly tinted black, which is a bit scary, but the user manual warns about it. They could do some promotion for customers or a discount coupon for the purchase of filters. If you check the pH of the water with the kit it comes with, it indeed alkalizes the water quite a bit. Thank you.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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