Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I really like the product and the after-sales service is excellent. But they should add the instructions again when we buy the filters. I was told they used to do it and since people didn't read them, they stopped doing it since they are on YouTube, but I think it is much faster and more effective to have the instructions in the same box. Thank you very much.
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Response from Alkanatur
Thank you very much for your feedback. We will take the detail into account, although yes, as we mentioned, to avoid waste and as a gesture to the environment, we have stopped adding them in the filter box. If you have any questions, you can always contact us and we will send you information on what is needed to help you with any issue :) . Best regards and thank you again for your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/07/2022
Everything. Glass jug.
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Response from Alkanatur
Thank you for your feedback. We are working on the glass jar project.
C
Comprador Verificado
Rating: 5 out of 5
The security in purchases
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
It arrives quite quickly, very well packaged and with very clear instructions
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Response from Alkanatur
Thank you very much for your comment!
C
Comprador Verificado
Rating: 5 out of 5
It is to order and it arrives immediately. Without any buts.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Shower filters and jug
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
We have been using it at home for a couple of years, and I feel more at ease drinking the filtered water from the jug than from the tap,
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Response from Alkanatur
Thank you very much for your feedback :) Best regards!
C
Comprador Verificado
Rating: 5 out of 5
In September it will be two years since I acquired my Alkanatur Drop jug, I am very happy with my purchase and the filters, I live in an area of Spain where the water is very hard, when I turn on the tap the smell of chlorine is sometimes very significant, when I filter it through my jug and drink there is no smell and it is excellent water with the assurance that I drink health
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Response from Alkanatur
Thank you very much for your feedback! We are very glad that you are happy with the product. Best regards.
C
Comprador Verificado
Rating: 5 out of 5
I think it is a great product, comfortable and easy to use. I have already placed four for the family. In the times of computing, software, etc. something should be invented to avoid carrying the times you fill the jug. Aside from that small detail everything is fine.
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C
Comprador Verificado
Rating: 5 out of 5
The design of the jug and the taste of the water
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Very good as always! Thank you
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Response from Alkanatur
Thank you for your comment and for your purchase!
C
Comprador Verificado
Rating: 5 out of 5
Filtered water suits us very well
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Response from Alkanatur
We are very happy! Thank you for the purchase and the rating.
C
Comprador Verificado
Rating: 5 out of 5
I like the design of the jug, it doesn't spill a drop, the water is crystal clear, no strange taste is perceived and the borosilicate bottle has a very suitable size for carrying.
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Response from Alkanatur
Thank you very much for your rating :)
C
Comprador Verificado
Rating: 5 out of 5
In my case, it practically reduces chlorine and lime by 100%. I live in Pontevedra city.
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Response from Alkanatur
Thank you very much for sharing your review and experience with the product :)
C
Comprador Verificado
Rating: 5 out of 5
I like the taste and quality of the water. Lower the price of the filters as much as possible
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
I like the taste, the cleanliness of the water with its filters. I like the speed of delivery. Thank you
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Very good water
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Response from Alkanatur
We are glad you like the flavor and quality! Thank you for your review!
C
Comprador Verificado
Rating: 5 out of 5
Excellent and healthy product. It improves the quality of life
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Response from Alkanatur
Thank you very much. Our goal is to help improve the lives of people with healthy habits. Thank you for the appreciation!
C
Comprador Verificado
Rating: 5 out of 5
I have been using the jug for a few days and it's very good. The water is very nice
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Response from Alkanatur
We are glad you like the product! Thank you for rating us
C
Comprador Verificado
Rating: 5 out of 5
Everything is great
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Response from Alkanatur
Wonderful! Thank you for your purchase!
C
Comprador Verificado
Rating: 5 out of 5
The entire ordering, information, and delivery service is perfect. Now testing the jug, which from what I have been able to check, works correctly.
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Response from Alkanatur
Thank you very much for your rating :)
C
Comprador Verificado
Rating: 5 out of 5
Everything is always in order. I only had a problem once with a bottle and they quickly sent me another one.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Good morning, the water is excellent but the jug could be improved. If it is filled too much and you pour water, a small stream comes out from the hole where it is filled and falls into the glass. Other than that, excellent, the water is very good.
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Response from Alkanatur
Thank you for your rating! The ideal is to wait for it to finish filtering. 1.5 L fit perfectly filtered, if you do two fillings, due to the pressure of the liquid, it does not filter until the lower situated one is cleared. We hope it is practical and comfortable for you.
C
Comprador Verificado
Rating: 5 out of 5
The products are very good and the delivery was immediate.
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Response from Alkanatur
Great that you had a good experience! Thank you for your purchase
C
Comprador Verificado
Rating: 5 out of 5
Quality and speed. Replacements available.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
It greatly improves the taste of the water compared to Britta Onetap
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Response from Alkanatur
Thank you for your rating! We are glad you like the taste of our water.
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