Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I love the glass jar, it is practical and very beautiful. The water is exceptional!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Anna R.
Rating: 5 out of 5
following a purchase from 18/08/2025
durable filter
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Vicky S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Everything great
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
R
Raquel C.
Rating: 5 out of 5
following a purchase from 05/06/2026
Delighted with the crystal jug
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Jesusa R.
Rating: 5 out of 5
following a purchase from 31/03/2025
I have the jug and I am delighted. The water has a different taste, you can notice the difference from bottled water.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Miguel N.
Rating: 5 out of 5
following a purchase from 21/03/2025
Everything is very good I recommend
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
D
Damián R.
Rating: 5 out of 5
following a purchase from 19/07/2025
Wonderful service
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Mari Carmen L.
Rating: 5 out of 5
following a purchase from 15/08/2025
Good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
O
Olga A.
Rating: 5 out of 5
following a purchase from 04/06/2025
I have not had any problems with the order and I am happy with the purchases at Alkanatur
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
B
Blanca R.
Rating: 5 out of 5
following a purchase from 19/03/2025
Perfect as always!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Ana Carmen L.
Rating: 5 out of 5
following a purchase from 01/09/2025
I am satisfied
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Carmen M.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very well, they resolved my doubts via WhatsApp.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Isabel S.
Rating: 5 out of 5
following a purchase from 04/06/2026
You can notice the change in flavor
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Victoria P.
Rating: 5 out of 5
following a purchase from 16/07/2025
I like it a lot but I had to remove it from my shower column because it broke it. What a shame.
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Response from Alkanatur
Dear María Victoria,
We sincerely thank you for your comment and for sharing your experience with us. We regret that you had an inconvenience with the product and hope that, despite this, you continue to enjoy our items.
Sincerely,
The Alkanatur team.
C
Cristina B.
Rating: 5 out of 5
following a purchase from 19/03/2025
I am delighted, the water has no strange taste with this filter now if we drink from the tap we realize how strange it tastes
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Loren A.
Rating: 5 out of 5
following a purchase from 21/05/2025
The truth is that we are delighted with our jugs. The water is noticeably much better and I haven't bought bottled water again. We give it a 10.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
P
Pablo M.
Rating: 5 out of 5
following a purchase from 26/08/2025
All good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Javier M.
Rating: 5 out of 5
following a purchase from 25/01/2025
Everything is fine, serious brand. Everything is received on time and in the right way, and quality products.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Alba A.
Rating: 5 out of 5
following a purchase from 10/08/2025
Excellent product
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Isabel R.
Rating: 5 out of 5
following a purchase from 10/09/2025
Everything is perfect.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Cristina D.
Rating: 5 out of 5
following a purchase from 23/05/2025
I have been using the Alkanatur jug with the gray filter for 2 years and I have noticed improvement in my digestive system, I feel hydrated, my skin has improved and my cellular quality. I have recommended it many times and I continue to recommend it 100%. Thank you!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María S.
Rating: 5 out of 5
following a purchase from 09/02/2025
Good products, very practical the jug. I like that there are other products with quality requirements.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Víctor H.
Rating: 5 out of 5
following a purchase from 27/04/2025
I have been buying their products for years and I am delighted. Always fast, complete deliveries and their products work.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Maria O.
Rating: 5 out of 5
following a purchase from 21/03/2025
I would like not to have to clean the jar every week
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Agustin I.
Rating: 5 out of 5
following a purchase from 25/03/2026
Very happy with all the products.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
G
Gregoria C.
Rating: 5 out of 5
following a purchase from 05/06/2026
I have been consuming your products for more than 10 years... totally delighted!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Carlos C.
Rating: 5 out of 5
following a purchase from 19/01/2026
Happy with the jug and its filters. I have already tried at least 3 filters, the magnesium ones and the Zeolite ones. I have noticed even cognitive improvement with the magnesium ones, and even stopped twitching my eyes due to stress. Quite top-notch. I bought it due to kidney problems last November, I think because of the hard water in Catalonia. Since then, I haven't had any discomfort. If you disassemble it, it is basically filled with carbon grains, and I imagine some other component that makes it completely natural. As a recommendation, now that summer is coming, you can leave the jug in the fridge while it filters. Overall, highly recommended.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Luis R.
Rating: 5 out of 5
following a purchase from 27/08/2025
THE SERVICE HAS BEEN CORRECT, BUT THE WAITING TIME FOR PHONE SUPPORT NEEDS TO IMPROVE.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Victoria G.
Rating: 5 out of 5
following a purchase from 13/07/2025
Delighted with my Alkanatur jug. I recommend it to everyone.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
F
Francisco Javier Rey Gonzalez R.
Rating: 5 out of 5
following a purchase from 04/07/2025
Good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Eva M.
Rating: 5 out of 5
following a purchase from 26/04/2025
The pitcher and the shower filter are essential for me
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Eba A.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very good product at a good price
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Pilar E.
Rating: 5 out of 5
following a purchase from 04/06/2026
Everything correct and fast
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Marian C.
Rating: 1 out of 5
following a purchase from 05/08/2025
I ordered a replacement filter for my jug, I received a complete jug, with its corresponding replacement. I informed them of the error. And besides not thanking me (which for me would have been easier to stay quiet and keep the jug worth seventy-something euros), they told me I had to wait for them to come pick up the jug and deliver the filter. I mentioned that I urgently needed the filter, since the error was theirs and the filter inside the jug is the same as the one I had ordered, if I could keep that filter and return the jug, as I obviously did. But gentlemen from Alkanatur, first you thank the customer for reporting the error, and then, the customer should have as few inconveniences as possible. In summary, negligent in order preparation, unkind and unhelpful.
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Response from Alkanatur
Hello Marian,
We sincerely appreciate you sharing your experience. We value your willingness to inform us of the error and understand your frustration. We would like to address your situation more directly and find the best possible solution. We invite you to contact our customer service.
Sincerely,
The Alkanatur team.
Y
Yinly G.
Rating: 5 out of 5
following a purchase from 25/08/2025
I am super happy with the jug and the filtering is the best
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Response from Alkanatur
Hello YINLY,
Thank you very much for your positive comments. We are glad to know that you are satisfied with your jar and its filtration system. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
B
Belén B.
Rating: 5 out of 5
following a purchase from 04/06/2026
I have used the water jug and it was just what I was looking for.
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Response from Alkanatur
Dear Belén,
We are glad to know that the water jug has been just what you were looking for. We sincerely appreciate your trust in Alkanatur and your very positive feedback.
Sincerely,
The Alkanatur team
F
Florenci S.
Rating: 5 out of 5
following a purchase from 10/03/2026
The order arrived on time. The products are of very good quality and perfectly fulfill their function.
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Response from Alkanatur
Dear Florenci,
We sincerely thank you for your words and we are glad to know that your order arrived on time and that our products have met your expectations. We hope to see you again soon in our store to continue offering you the best.
Sincerely,
The Alkanatur team
P
Pepa Q.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very professional
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Response from Alkanatur
Dear Pepa,
We sincerely thank you for your kind words. We are glad to know that you had a positive experience with us. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
N
Nekane A.
Rating: 1 out of 5
following a purchase from 28/08/2025
I have the plastic jug and I do not feel safe.
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Response from Alkanatur
Hello Nekane,
We appreciate you sharing your opinion and understand your concern regarding the plastic jug. We would like to know more about your experience and explore possible solutions. We invite you to contact us directly so we can assist you in the best possible way.
Sincerely,
The Alkanatur team.
P
Pedro Isidro P.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very satisfied.
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Response from Alkanatur
Dear Pedro Isidro,
Thank you very much for sharing your satisfaction with us! We are glad to know that you have had a positive experience. Your support is very valuable to us.
Sincerely,
The Alkanatur team.
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