Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 2 and 5 stars

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J
Joaquin R.
Rating: 5 out of 5
The speed of delivery
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Patricia G.
Rating: 5 out of 5
The speed and kindness with which I was attended by phone when I called with a question about the shipment
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
V
Verónica R.
Rating: 5 out of 5
We are all happy at home, both with the pitcher and with the shower filter. The water in the pitcher has no strange taste and I save a lot by not having to buy mineral water and therefore do not pollute with so much plastic waste. All advantages. With the shower filter, my skin no longer itches when I shower like before.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Antonio C.
Rating: 5 out of 5
Speed of delivery
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Francisco J.
Rating: 5 out of 5
One of the best investments I have made.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carmen W.
Rating: 5 out of 5
Good product and professional attention. Thank you.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana B.
Rating: 5 out of 5
Fast in delivery
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rebeca S.
Rating: 1 out of 5
The filter cannot be placed on the bathtub faucet. It should have a system that allows it to fit when the wall is very close to the spout.
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Response from Alkanatur
Hello Rebeca, we are very sorry about your rating. We will contact you to try to help you and so you can enjoy your shower filter.
F
Felicidad S.
Rating: 5 out of 5
I like their products in every aspect and their online sales and shipping service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marek J.
Rating: 5 out of 5
Well, everything, I called the customer service number and a very kind lady explained everything to me, resolving my doubts and also advised me about the filters. I made the purchase on Friday afternoon and by Monday midday I already had the order at home. Everything arrived in good condition and in perfect state.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mariana H.
Rating: 5 out of 5
It has exceeded my expectations. The water is really good, practically indistinguishable from bottled mineral water, with the peace of mind of having eliminated the plastic issue. A total success.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Belén A.
Rating: 5 out of 5
The ease of always having quality water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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