Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your feedback and for your suggestion. Our prices are fair as the product is designed and manufactured in Spain and its materials are of high quality, eco-friendly, free of toxins and certified.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2022
Filters very well. Good taste
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/12/2022
an excellent service, the entire order arrived very well.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/12/2022
Very happy with the jug and the shower filter!! excellent!!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the products a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/12/2022
I like the effect of the filter but the closure is not airtight
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/12/2022
The order arrived very quickly and in very good condition.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/12/2022
the water in my house doesn't taste good and with this filter it has become tasteless water which is normal, improve? put some instructions in the filter box
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Response from Alkanatur
Thank you for your feedback and for your purchase. We will take your observation into account.
C
Comprador Verificado
Rating: 5 out of 5
I liked the change that is noticeable in the water, it becomes much lighter
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Speed in management and speed in shipping
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
It is a very comfortable and practical jug
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
Make more discounts or promotions throughout the year.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot. You can subscribe to our newsletter to stay updated on more promotions.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Leading company in filters and with an unbeatable quality-price ratio
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Everything excellent
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/12/2022
Very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/12/2022
THE JUG IS VERY GOOD. THE ORDER WAS FAST. BUT I DON'T UNDERSTAND HOW THE CHLORINE BOTTLE SAYS SOMETHING DIFFERENT FROM THE OFFICIAL PAGE OR 15ML OR 30 ML ???? PLEASE CLARIFY
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Response from Alkanatur
Thank you for your feedback and for your observation. There may be a typo. It is 30 ml as indicated on the bottle.
C
Comprador Verificado
Rating: 4 out of 5
It is very difficult to clean, it releases a lot of soot
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Response from Alkanatur
Thank you for your rating and for your purchase. If you see any type of anomaly or have questions about the product, you can send us a photo to the customer service WhatsApp and we will see if the filter has any defects or if they are just small normal specks.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/12/2022
The whole family is better with alkaline water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/12/2022
The shipping was very fast, perfect packaging. Product in perfect condition. I like it a lot.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/11/2022
The quality of the product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 3 out of 5
Well water filter and I am close to the beach, my jug has started to have sandy brown residues at the bottom, and they tell me they are minerals from the water, it seems like sand to me! Also, the kettle fills at the bottom with white residues and also in suspension, and again they tell me they are minerals, I believe some of it about the kettle but not about the jug, the residue is sandy and does not dissolve like in the kettle. I don't know, but this doesn't give me much confidence, always the same explanation for different problems. They don't ask anything to get more information about where my water comes from and its quality. Their responses seem like a copy and paste, it doesn't matter what you ask.
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Response from Alkanatur
Hello Marisol. We regret your experience with the product. We will contact you again as your email did not indicate that the water was from a well, and for this we always indicate to have an analysis to verify that the components are within the parameters established by law. We will contact you again shortly. Thank you for your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/12/2022
There is nothing you could do better. You are already doing very well. Excellent company, serious and at the forefront.
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Response from Alkanatur
Thank you very much for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2022
The taste of the water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2022
Everything, the jug, and now I shower and my skin appreciates it, I am delighted.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/11/2022
The good: You have products to improve health and the package arrives quickly. To improve: lower the prices given the current times…
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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