Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The taste of the water and the design are excellent.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
It's nice to taste water with a natural flavor again.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
The seriousness of a firm company of which I have been a customer for about 6 years.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/11/2022
We contacted them because we were not getting the expected result and, after explaining the problems we had, they proposed another different filter that they sent us super fast and at no cost and that has been the solution.
Translated reviews
Response from Alkanatur
Thank you very much for your feedback. We hope you enjoy the product.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/11/2022
Design and lightness.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
I was already a user of the Alkanatur jug and now I have bought the filter for the shower. What made me choose these products is their quality and certifications with studies that support their effectiveness.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase! We hope you enjoy the product a lot!
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 28/11/2022
The price of the filters and the jug is very expensive for the results obtained.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
The jug is fantastic, it has very good quality, the water is delicious and getting the filters is very easy. The website works very well. We are delighted.
Translated reviews
Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product a lot!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Excellent product and very good customer service
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Very useful and easy to filter the water
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2022
Efficient and in perfect condition the product. Received on estimated time.
Translated reviews
Response from Alkanatur
Thank you for your review.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/11/2022
Thank you for your review.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
Thank you for your review. We will pass your suggestion to the appropriate department.
Translated reviews
Response from Alkanatur
Thank you for your feedback. We will pass your suggestion to the appropriate department.
C
Comprador Verificado
Rating: 5 out of 5
Thank you for your review.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 1 out of 5
After the order was unjustifiably returned by Correos, Akkanatur responded quickly and I received it right away after the claim.
Translated reviews
Response from Alkanatur
Hello Javier. We are glad to know that your issue has been resolved in the shortest time possible. Did you only give 1 star due to some other problem?
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/11/2022
Thank you for your review.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/11/2022
Thank you for your review.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/11/2022
Thank you for your review.
Translated reviews
Response from Alkanatur
I like the convenience of using the jug that avoids carrying bottles. I am concerned about the composition of the filter, I would like it to be refillable and not throw plastic in the trash.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/11/2022
Thank you for your review.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
I send very quickly and excellent product
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
I ordered some filters and speed above all.
Translated reviews
Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/11/2022
I made a mistake when placing the order and couldn't cancel it at any time.
Translated reviews
Response from Alkanatur
Hello Judit. To cancel any order, simply reply to the email when you receive the confirmation in your inbox. You can also send us a WhatsApp or call our customer service line. We have checked and did not receive any notification from you requesting the cancellation. Please keep this in mind for future orders. We are very sorry for your dissatisfaction with us.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 