Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The service has been very fast, I miss having packs of more units and it would be good if someday they offered some discount on the filters.
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Response from Alkanatur
Thank you for your feedback. If you want to stay updated on our discounts and promotions, you can subscribe to our newsletter. Regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
Speed and efficiency. A 10
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/08/2022
I liked this jug for alkaline water, it is very important for the body.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/08/2022
I really like the product, it is fabulous, and several family members and friends have it because of my recommendation ;-). I think the green part of the jug could be improved: The lid breaks easily and deteriorates a lot with limescale. I know that this cannot be controlled, but maybe there is some other material that is not so affected by limescale. I clean it every time I pour water, but it gets like this as I send you in the photos very quickly. Thank you very much!!
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Response from Alkanatur
Thank you very much for your feedback! Yes, with lime, more opaque walls can be formed, but a weekly cleaning with vinegar is enough to keep the plastic shiny. We will email you with information on how to remove those residues. Regards
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/08/2022
Fast shipping and high-quality product.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/08/2022
The speed of shipping. The quality of the product. Very high price.
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Response from Alkanatur
Thank you for your feedback. The price of the filter pack is €59.95 and it is for 1200 liters of duration, making the price per liter €0.049, a much lower price than any bottled water we can buy in a supermarket. Best regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2022
I liked the jug, the explanations, and the easy process, I am delighted. I have to congratulate you for the excellent attention received via WhatsApp. I will make another order to gift to my son later for his birthday. Best regards. Milagros
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Response from Alkanatur
Thank you very much Milagros for your feedback. Enjoy the product a lot. Best regards.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/08/2022
I found it difficult to understand how to start the jug, I had to watch different videos: where to put the water, the amount that can be put...
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Response from Alkanatur
Thank you for your feedback. We will take this into account for future instruction manuals.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/08/2022
It's too early to make an assessment. Thank you!
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Response from Alkanatur
Thank you for your feedback as well. Regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
Everything in general. The water tastes great and the system is simple. A 10. No more buying bottled mineral water and we forget about plastics.
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Response from Alkanatur
Thank you for your feedback. Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/08/2022
The quality of the water once filtered is extraordinary. I was impressed by how little time the filtering process takes, so water can be available in about three minutes.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
Almost immediate shipping.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/08/2022
Easy installation of the shower filter. The pitcher filter is great and doesn't taste like tap water.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
The quality of the product is excellent.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
They should be national products, with great research, reasonable prices, and maximum quality.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/08/2022
The water tastes different since I tried Alkanatur. I am very satisfied. The pitcher is wonderful. The order for the new filters arrived very quickly. Adopting new habits and taking care of oneself are small steps that make a big difference.
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Response from Alkanatur
Thank you very much for your feedback! Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The product is good and the purchasing process and shipping are fast.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/08/2022
The taste of the water is much better than bottled water. Also, you are drinking health. 100% recommendable.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
For me, it is perfect.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Quality products. Fast shipping.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/08/2022
Easy and quick purchase with delivery. No problems, I give it a 10.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/08/2022
Everything is fine, and the communication is good, but the package delivery companies are still the same, they tell you they will come on the 9th and then show up on the 10th without warning, and at whatever time they feel like.
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Response from Alkanatur
Thank you for your feedback. We apologize for the transportation incident, we will take note of what happened so that they can take it into account.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
I like knowing that I am drinking quality water. The pitcher is very comfortable to use.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/08/2022
I had to empty the pitcher 5 times before I could use it because black balls were coming out of the filter. I wanted it for my second home and it's a problem to have to freeze the filter because I won't have water to drink when I get home and I will have to throw away 3 or 4 pitchers of water before I can have water to drink. It's not what I expected.
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Response from Alkanatur
Thank you for your feedback. Did you previously activate the filter? It is important to follow the steps outlined in the instruction manual so that the water does not come out black. If you have any questions, please contact us and we will help you resolve it. Thank you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/08/2022
The shipment was very fast and in perfect condition.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/07/2022
It would be great to have a bike bottle made by you.
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Response from Alkanatur
Thank you for your feedback and suggestion.
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