Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I have been using the jug for a few days and it's very good. The water is very nice
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Response from Alkanatur
We are glad you like the product! Thank you for rating us
C
Comprador Verificado
Rating: 5 out of 5
Everything is great
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Response from Alkanatur
Wonderful! Thank you for your purchase!
C
Comprador Verificado
Rating: 4 out of 5
I change the filters of the jug every 2 months to be safe, because I lose track of what I consume and I don't know what quality of water I am drinking.
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Response from Alkanatur
Fantastic! Thank you for your rating
C
Comprador Verificado
Rating: 5 out of 5
The entire ordering, information, and delivery service is perfect. Now testing the jug, which from what I have been able to check, works correctly.
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Response from Alkanatur
Thank you very much for your rating :)
C
Comprador Verificado
Rating: 3 out of 5
Of course. It is obvious that the material of the jug is fragile and you have to be very careful to avoid breakage. I imagine that this way you make more profit.
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Response from Alkanatur
Thank you for your feedback. The material of our jug is as resistant as a 100% toxic-free plastic can be. Other plastics are indeed harder because resins and hardeners are added to make them stronger, but they are not recommended for contact with food or liquids as they emit toxins from the container to the substances being consumed. This is our differentiation. Other conventional jugs on the market are only free of some toxins, like the famous BPA, but not all the toxins that can be emitted by plastics, which is a concerning long list. At Alkanatur, we strive to offer our customers the best materials on the market.
C
Comprador Verificado
Rating: 5 out of 5
Everything is always in order. I only had a problem once with a bottle and they quickly sent me another one.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Good morning, the water is excellent but the jug could be improved. If it is filled too much and you pour water, a small stream comes out from the hole where it is filled and falls into the glass. Other than that, excellent, the water is very good.
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Response from Alkanatur
Thank you for your rating! The ideal is to wait for it to finish filtering. 1.5 L fit perfectly filtered, if you do two fillings, due to the pressure of the liquid, it does not filter until the lower situated one is cleared. We hope it is practical and comfortable for you.
C
Comprador Verificado
Rating: 5 out of 5
The products are very good and the delivery was immediate.
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Response from Alkanatur
Great that you had a good experience! Thank you for your purchase
C
Comprador Verificado
Rating: 5 out of 5
Quality and speed. Replacements available.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
It greatly improves the taste of the water compared to Britta Onetap
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Response from Alkanatur
Thank you for your rating! We are glad you like the taste of our water.
C
Comprador Verificado
Rating: 5 out of 5
That I haven't had problems with the delivery
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C
Comprador Verificado
Rating: 5 out of 5
Healthy
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C
Comprador Verificado
Rating: 3 out of 5
I have been using it for 3 months and I think it's going well. I use it for cooking since I drink bottled water. I have noticed that the jug gets lime on the walls, it may be because the water has a lot of lime.
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Response from Alkanatur
Thank you for your comment. We will send you an email explaining how to clean the jug in areas where there is a lot of limescale in the water.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 12/08/2020
It is necessary to add an extra limescale filter in places where the water is very hard. They should inform potential customers about it.
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Response from Alkanatur
Thank you for the suggestion. We have a reverse osmosis system ideal for hard water areas.
C
Comprador Verificado
Rating: 5 out of 5
I really like the jug and knowing how long the filter is useful, either with the reactive liquid or with the strips. I don't know if it would be interesting to have other types of rectangular jugs for the fridge. But in my case, the one you offered works very well for me.
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C
Comprador Verificado
Rating: 5 out of 5
It is a suitable product for water filtration and its use is correct.
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C
Comprador Verificado
Rating: 5 out of 5
I can no longer drink any other water....
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A
Ana I.
Rating: 5 out of 5
following a purchase from 16/12/2021
Excellent service, they respond to all your questions immediately! Very happy with the jug...
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C
Comprador Verificado
Rating: 5 out of 5
For now, I can't give another opinion. I've used it for three days. They took a while to bring it.
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C
Comprador Verificado
Rating: 5 out of 5
You do everything very well and I have nothing to complain about. What I liked the most specifically is the deferred payment with Sequra. I have been a customer of theirs for a few years and I am delighted that you have it as a payment method. Now I am using the jug, but I am thinking of buying the reverse osmosis system and this payment facility is fantastic.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/11/2021
As simple as what we like is water. Now we all like to drink it.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/11/2021
I was a bit reluctant to buy the jug, but thanks to a friend who recommended it to me, I am very happy. Especially to avoid carrying weight with bottles.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/11/2021
What I like the most is that you continue to research and work on improving the products, I believe that people value that a lot. Apart from the products you have achieved.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/11/2021
The product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/11/2021
Very fast shipping and the materials are of very good quality.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/11/2021
I like the water from the jug.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/11/2021
Immediate feedback, Speed in delivery
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