Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your positive comment. We are glad to know that your experience has been wonderful and that you are satisfied with our products.
Sincerely,
The Alkanatur team
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Ling Ling N.
Rating: 5 out of 5
following a purchase from 30/07/2025
I love it
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Response from Alkanatur
Hello Ling Ling,
We are very pleased to know that you love our store. Your satisfaction is very important to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
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Loli P.
Rating: 5 out of 5
following a purchase from 26/08/2025
I have been using the Alkanatur jug for years. I am delighted!!! Easy to use, easy to clean, comfortable, I don't carry bottled water in plastic. A 100% right decision
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Response from Alkanatur
Hello Loli,
Thank you very much for sharing your positive experience with our Alkanatur pitcher. We are glad to know that you find it easy to use and clean, and that you have made such a wise decision to reduce plastic use. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
A
Ana L.
Rating: 3 out of 5
following a purchase from 20/01/2026
The filters serve their purpose. The jug could have a device to know when to change the filter. The glass bottle has been very disappointing because the blue glass is painted and loses color.
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Response from Alkanatur
Hello Ana,
We sincerely appreciate your opinion. We are glad to know that the filters serve their purpose and we take note of your suggestions about the jug and the glass bottle. We hope you give us another chance to improve your experience in the future.
Sincerely,
The Alkanatur team.
M
Maria S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Good product
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Response from Alkanatur
Hello Maria,
Thank you very much for your comment and for your evaluation. We are glad to know that you are satisfied with our product. We hope to continue having your trust in the future.
Sincerely,
The Alkanatur team.
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Laura L.
Rating: 5 out of 5
following a purchase from 20/04/2025
Everything perfect, as always
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Response from Alkanatur
Hello Laura,
Thank you very much for your kind comment. We are glad to know that you are always satisfied with our products and services. Your trust is very important to us.
Sincerely,
The Alkanatur team.
J
Josep G.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good product
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Response from Alkanatur
Hello Josep,
We sincerely thank you for your comment and we are glad to know that you are satisfied with our product. Your support is very valuable to us and motivates us to continue offering the best.
Sincerely,
The team
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Rocío B.
Rating: 5 out of 5
following a purchase from 05/07/2025
I loved the pitcher, we use it a lot at home, and the water tastes much better and without so many toxins.
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Response from Alkanatur
Hello Rocío,
We are delighted to know that the jug has exceeded your expectations and that you enjoy richer and purer water at home. Your satisfaction is our greatest reward.
Best regards,
The Alkanatur team.
A
Ana P.
Rating: 5 out of 5
following a purchase from 29/03/2025
Incredible, very good filters and pitchers
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Response from Alkanatur
Dear Ana,
We sincerely thank you for your comment. We are glad to know that you are satisfied with our filters and jugs. We hope to see you again at Alkanatur very soon.
Sincerely,
The Alkanatur team
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Carmen M.
Rating: 5 out of 5
following a purchase from 24/01/2025
The order arrived very quickly. Everything went well
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Response from Alkanatur
Hello Carmen,
Thank you very much for your positive comment. We are glad to know that your order arrived quickly and that everything went well. We hope to serve you again in the future.
Sincerely,
The Alkanatur team.
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Ramon P.
Rating: 5 out of 5
following a purchase from 27/08/2025
We have the shower filter with replaceable filters and the water pitcher for a few years now. We are very satisfied
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Response from Alkanatur
Hello Ramon,
We sincerely thank you for sharing your positive experience with our products. We are glad to know that you are satisfied with the shower filter and the water jug. Your trust in Alkanatur is very valuable to us.
Sincerely,
The Alkanatur team.
D
Daniel V.
Rating: 5 out of 5
following a purchase from 05/01/2026
I love their products. Customer service is also quite fast
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Response from Alkanatur
Dear Daniel,
We are very pleased to know that you enjoy our products and that you have had a good experience with our customer service. We appreciate your support and look forward to seeing you again very soon.
Sincerely,
The Alkanatur team
E
Eva A.
Rating: 5 out of 5
following a purchase from 21/09/2025
Good
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Response from Alkanatur
Dear Eva,
Thank you very much for your positive comment. We are glad to know that your experience has been satisfactory and we hope to serve you again in the future.
Sincerely,
The Alkanatur team.
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Yosiane B.
Rating: 5 out of 5
following a purchase from 23/03/2025
I am very happy with my jug.
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Response from Alkanatur
Dear Yosiane,
We sincerely thank you for sharing your satisfaction with the jug. We are glad to know that you are happy and we hope to see you again soon at Alkanatur so you can discover more of our products.
Sincerely,
The Alkanatur team
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Angel N.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent product. In addition to total practicality.
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Response from Alkanatur
Dear Angel,
Thank you very much for your positive comment. We are glad to know that you found our product excellent and practical. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
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Nacho A.
Rating: 5 out of 5
following a purchase from 09/04/2025
I have been using Alkanatur products for a long time and I am very satisfied.
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Response from Alkanatur
Dear Nacho,
We are very glad to know that you are satisfied with our products. Your trust and support are very important to us. Thank you for sharing your positive experience.
Sincerely,
The Alkanatur team
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Carmen F.
Rating: 5 out of 5
following a purchase from 07/01/2025
Everything is great. Very satisfied with the products.
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Response from Alkanatur
Dear Carmen,
We deeply appreciate your comment and are glad to know that you are so satisfied with our products. Your support is very valuable to us and we hope to see you again soon at Alkanatur.
Sincerely,
C
Carmen G.
Rating: 5 out of 5
following a purchase from 22/03/2025
I am very happy with the jug. I am seventy years old and since my son bought me the jug, I avoid going to the supermarket every week and coming back loaded. The water tastes very good and I live with the peace of mind of not ingesting plastics or chemicals that could harm my health.
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Response from Alkanatur
Dear Carmen,
We sincerely thank you for sharing your experience with us. We are glad to know that the jug has improved your quality of life and that you enjoy pure and healthy water. It will be a pleasure to welcome you again to our store.
Sincerely,
The Alkanatur team
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Lola G.
Rating: 5 out of 5
following a purchase from 10/08/2025
The jug greatly improves my tap water. I will continue using it, thank you
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Response from Alkanatur
Dear Lola,
We sincerely thank you for sharing your positive experience with our pitcher. We are glad to know that it has improved the quality of your water and that you will continue to use it.
Sincerely,
The Alkanatur team
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Lucía D.
Rating: 5 out of 5
following a purchase from 14/12/2024
I think the function and philosophy with which the company was born is wonderful, for the common good and the service and attention are good!
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Response from Alkanatur
Dear Lucia,
We sincerely thank you for sharing your positive experience. We are glad to know that our philosophy and attention have met your expectations. Your support is very valuable to us.
Sincerely,
The Alkanatur team.
Y
Yolanda R.
Rating: 5 out of 5
following a purchase from 30/08/2025
I would like there to be an option for the jug to be made of glass even if the filtering system has to be plastic. It would also be nice if the small lid where it is filled could stay open during filling and not have to be held. And finally, that the anchoring of this same lid was not so fragile. A slight touch with the faucet or with some kitchen item has caused one of the small tabs to break and it no longer holds. Thank you. Regards.
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Response from Alkanatur
Hello Yolanda,
We sincerely appreciate your comments and your 5/5 rating. Your suggestions are very valuable to us and we will take them into account for future improvements to our products. We are glad to know that you are generally satisfied and we hope to continue earning your trust.
Sincerely,
The Alkanatur team.
C
Carola M.
Rating: 5 out of 5
following a purchase from 18/08/2025
Works as expected or better. Thank you
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Response from Alkanatur
Dear Carola,
Thank you very much for your positive comment. We are glad to know that our products meet your expectations and that you are satisfied with your experience.
Sincerely,
The Alkanatur team
M
Marta C.
Rating: 5 out of 5
following a purchase from 04/09/2025
The best jug
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Response from Alkanatur
Hello Marta,
Thank you very much for your positive comments and your excellent rating. We are glad that our jar has met your expectations.
Sincerely,
The Alkanatur team
M
Miriam G.
Rating: 1 out of 5
following a purchase from 31/08/2025
Shipments are delayed a lot and they also promised it was BPA-free.. but now it turns out they are removing the glass..
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Response from Alkanatur
Hello Miriam,
We sincerely regret that your experience has not been satisfactory and we understand your frustration regarding shipping times and product information. We invite you to contact us directly so we can resolve this situation in the best possible way.
Sincerely,
The Alkanatur team.
A
Anabel S.
Rating: 5 out of 5
following a purchase from 02/02/2025
It's great
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Response from Alkanatur
Hello Anabel,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. Your satisfaction is our greatest reward.
Best regards,
The Alkanatur team
D
Darinka T.
Rating: 5 out of 5
following a purchase from 10/07/2025
The kettle is perfect; since I bought it, we only drink water from it. The filters are a bit expensive.
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Response from Alkanatur
Dear Darinka,
Thank you very much for your positive comment. We are glad to know that you are enjoying your teapot and that it is part of your daily routine. We appreciate your opinion on the filters and we will take it into account for improvement.
Sincerely,
The Alkanatur team
M
Maria Sagrario M.
Rating: 1 out of 5
following a purchase from 09/04/2025
I wanted to buy one piece, and I bought another, upon arrival I saw that it was not the small one, I had to buy the whole blue piece, the replacement is not easy.
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Response from Alkanatur
Dear María Sagrario,
We sincerely appreciate your comment and regret the confusion in your order. We invite you to contact our customer service so we can help you resolve this situation in the best possible way.
Sincerely,
The Alkanatur team.
R
Roberto V.
Rating: 5 out of 5
following a purchase from 19/06/2025
Very happy and satisfied with the products: pitcher, filters, shower filters… everything is simply perfect
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Response from Alkanatur
Dear Roberto,
We sincerely thank you for your kind words. We are very pleased to know that you are satisfied with our products and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team
A
Ana María A.
Rating: 5 out of 5
following a purchase from 22/02/2025
I can only say that I like it. I have no comparison
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Response from Alkanatur
Dear Ana María,
We are delighted to know that you like our boutique. Your satisfaction is very important to us. Thank you for trusting Alkanatur and for sharing your positive opinion.
Sincerely,
The Alkanatur team
M
Miguel Angel M.
Rating: 5 out of 5
following a purchase from 10/09/2025
Good product
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Response from Alkanatur
Dear Miguel Angel,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our product and we hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team.
J
José Carlos A.
Rating: 3 out of 5
following a purchase from 31/12/2024
The products are not bad, but I think the prices are too high for what they offer and what is available in the market. If they really wanted to contribute to better overall health, the prices would be much more reasonable.
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Response from Alkanatur
Dear José Carlos,
We sincerely appreciate your opinion. We value your comments about our prices and are glad to know that you like the products. We are always here to listen to our customers and improve their experience with us.
Sincerely,
The Alkanatur team.
P
Paula V.
Rating: 5 out of 5
following a purchase from 02/09/2025
It is an excellent product and the shipping is fast
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our product and the shipping service. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
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Unai L.
Rating: 5 out of 5
following a purchase from 19/09/2025
.
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Response from Alkanatur
Dear Unai,
Thank you very much for your positive feedback. We are glad to know that your experience with us has been satisfactory. We are always here to help you with whatever you need.
Sincerely,
The Alkanatur team
B
Bernard S.
Rating: 5 out of 5
following a purchase from 08/11/2025
Fast shipping. Perfect
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Carolina V.
Rating: 5 out of 5
following a purchase from 28/08/2025
Great
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Response from Alkanatur
Hello Carolina,
Thank you very much for sharing your positive experience with us. We are glad to know that you are satisfied with your purchase and that you found what you were looking for.
Best regards,
The Alkanatur team
P
Patricia Z.
Rating: 5 out of 5
following a purchase from 11/02/2026
Everything is correct and the shipping was very fast
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Response from Alkanatur
Dear Patricia,
We sincerely thank you for your comment and are glad to know that you are satisfied with your shopping experience and the speed of delivery. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
G
Garbiñe E.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect
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Response from Alkanatur
Dear Garbiñe,
Thank you very much for your positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. Your support is very valuable to us.
Sincerely,
The Alkanatur team
M
Marta M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Exceptional quality.
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Response from Alkanatur
Dear Marta,
Thank you very much for your kind words. We are glad to know that you are satisfied with the quality of our products. Your support is very important to us.
Sincerely,
The Alkanatur team
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