Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Luisa A.
Rating: 5 out of 5
following a purchase from 02/04/2026
I have been drinking water for years from an Alkanatur jug. It improves the taste of the water and gives me a lot of confidence in the quality of the water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana Maria M.
Rating: 5 out of 5
following a purchase from 01/04/2026
Easy to install. The filtering quality is very good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maximino B.
Rating: 5 out of 5
following a purchase from 02/04/2026
Excellent product, the body and health appreciate it
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Joaquin L.
Rating: 4 out of 5
following a purchase from 02/04/2026
All good, the only downside I have is that the jar is plastic and I had a small disappointment.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cristina S.
Rating: 5 out of 5
following a purchase from 01/04/2026
Excellent filter. The water comes out with a very good taste. We are happy
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana Belen C.
Rating: 5 out of 5
following a purchase from 02/04/2026
Since I started using the Alkanatur filter, I am saving hundreds of euros
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marga M.
Rating: 5 out of 5
following a purchase from 25/03/2026
I like it
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Beatriz P.
Rating: 5 out of 5
following a purchase from 01/04/2026
Stunning
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Begoña D.
Rating: 5 out of 5
following a purchase from 29/03/2026
The water tastes very good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Africa B.
Rating: 5 out of 5
following a purchase from 09/02/2026
Excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cristina I.
Rating: 5 out of 5
following a purchase from 31/03/2026
I've only had the pitcher for a few days, but I'm super happy. From the first day, I drink the same amount of water and yet I go to the bathroom much less. As for the taste, even though the tap water in my area is hard, with the white one the water tastes perfect! I'm very very happy!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Reyes L.
Rating: 5 out of 5
following a purchase from 31/03/2026
Everything perfect
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Leonardo A.
Rating: 1 out of 5
following a purchase from 25/03/2026
From the time I placed the order (March 25) until it arrived (April 7) it took 14 days. The carrier did very well, but Alkanatur was very slow, too slow.
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Response from Alkanatur
Hello! We are very sorry for the delay, we were closed for the Easter holidays and that is why the shipments took so long to arrive. We greatly appreciate your comments and will take them into account.
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Antonia A.
Rating: 3 out of 5
following a purchase from 30/03/2026
I am a regular user of the Alkanatur pitcher and its different filters. I consider them very good products. The pity is that the shipping seems very expensive to me (5.50 euros) and it doesn't even arrive at my address, but they leave it at a store that I have to go to pick it up (I understand that this way GLS saves at the expense of the buyer). It seems to me a terrible shipping and delivery method for a quality brand like Alkanatur.
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Response from Alkanatur
We sincerely appreciate your evaluation and comments about our products. We are glad to know that you are satisfied with the Alkanatur pitcher and its filters. We regret that the shipping experience has not lived up to your expectations. We value your opinion and will take your suggestions into account to improve our delivery service.
We are at your disposal for any additional inquiries.
M
María José M.
Rating: 5 out of 5
following a purchase from 29/03/2026
Whenever I have had a doubt, it has been clarified for me, whether through WhatsApp or email
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Monica L.
Rating: 4 out of 5
following a purchase from 24/03/2026
Very happy with the functioning of the jug. I have to try the shower filter
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
José Miguel M.
Rating: 5 out of 5
following a purchase from 30/03/2026
Good machine
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
Y
Yolanda R.
Rating: 5 out of 5
following a purchase from 24/03/2026
OK
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Response from Alkanatur
Thank you for your review and for your purchase. We hope you enjoy the product very much.
R
Raquel M.
Rating: 5 out of 5
following a purchase from 30/03/2026
I just received it, my opinion so far is good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Fernando M.
Rating: 5 out of 5
following a purchase from 25/03/2026
HIGHLY RECOMMENDED FILTERS IF YOU WANT TO DRINK QUALITY WATER
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Isabel G.
Rating: 5 out of 5
following a purchase from 25/03/2026
I recommend it 100 x 100. My experience with Alkanatur has been very positive. Thanks to their filter, I have stopped buying bottled water and now I drink tap water with total confidence. The shower filter has surprised me even more: my skin no longer itches and my hair stays clean for more days. A change that is really noticeable.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Pilar L.
Rating: 5 out of 5
following a purchase from 02/03/2026
I like it. The truth is that it saves money and is much more comfortable than buying bottles almost every day in summer.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Montse P.
Rating: 5 out of 5
following a purchase from 29/03/2026
Great, the water with the filter is very good, much better than bottled.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Elena M.
Rating: 5 out of 5
following a purchase from 27/03/2026
Very happy with my order
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta D.
Rating: 4 out of 5
following a purchase from 23/03/2026
Hello, I already had a little jar from Alkanatur. Delighted with the product. The truth is. It is true that it cost a lot to receive it but I have been using it for a couple of days. Thank you
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Javier D.
Rating: 5 out of 5
following a purchase from 25/03/2026
I bought the complete kitchen pack some time ago and since I noticed that the shower water damages the skin, I finally bought the shower filter. I hope you make a shower intercom with a filter too. Best regards
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Claudia R.
Rating: 1 out of 5
following a purchase from 28/03/2026
The jug arrived broken, I couldn't even use the filter, I opened the box and the lid is broken... I hope you can solve the problem for me, for now I have sent an email and have not received any response.
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Response from Alkanatur
Hello Claudia,
We confirm that your email arrived on Monday, April 7 in the afternoon and your issue was already addressed on the morning of April 8. We sincerely apologize for the inconvenience caused and hope you are already enjoying your order.
A
Andrea C.
Rating: 1 out of 5
following a purchase from 25/03/2026
I still haven't received it and I've been waiting for 9 days, it seems quite expensive to pay €10 for shipping to Menorca.
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Response from Alkanatur
Hello Andrea,
We sincerely apologize for the delay in the delivery of your order. We understand your concern and are working to improve our shipping times. We appreciate your understanding and thank you for your feedback. If you need assistance, please do not hesitate to contact us.
Best regards,
The Alkanatur team.
M
Mar L.
Rating: 5 out of 5
following a purchase from 27/03/2026
I just received the jug, on time and as indicated. It is a gift for another person and I hope they enjoy it as much as we do. I am delighted, really!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Eva C.
Rating: 1 out of 5
following a purchase from 25/03/2026
You have no traceability of how your order is
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Response from Alkanatur
Hello Eva,
We sincerely appreciate your comment. We regret the inconvenience you have experienced with the traceability of your order. At Alkanatur, we are committed to constantly improving and your opinion is essential for that. We invite you to contact us directly to resolve this situation and ensure you have a satisfactory experience in the future.
Sincerely,
The Alkanatur team
A
Antonia T.
Rating: 5 out of 5
following a purchase from 23/03/2026
I have ordered before but now I have opted for the white water filter and I just received it so I will try it soon and see if it is as good as the other blue one
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carlos S.
Rating: 5 out of 5
following a purchase from 22/03/2026
the best treatment for water both internally and externally
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jose Maria C.
Rating: 5 out of 5
following a purchase from 23/03/2026
Currently happy with the purchase
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rosa Maria G.
Rating: 5 out of 5
following a purchase from 26/03/2026
I really liked the filtering of the jug because the water doesn't have the weird taste that other types of filters I've tried give. It removes the chlorine taste from the tap water in the area where I live. I would only add a counting system to change the filter and not have to note it down manually.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Monica M.
Rating: 5 out of 5
following a purchase from 25/03/2026
All good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rocio L.
Rating: 1 out of 5
following a purchase from 27/03/2026
I am still waiting for the order. Outside of delivery times. I have no doubt it is a good product, surely excellent based on recommendations I have received but disappointed with the management of the order.
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Response from Alkanatur
Hello Rocio,
We sincerely apologize for the delay in the delivery of your order. We appreciate your trust in us and are working to resolve this situation as soon as possible. If you have any questions, please do not hesitate to contact us.
Thank you for your understanding.
Sincerely,
The Alkanatur team
M
Maria Del Mar O.
Rating: 5 out of 5
following a purchase from 23/03/2026
Some fabulous filters.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Begoña P.
Rating: 5 out of 5
following a purchase from 24/03/2026
The water is another water with these filters. Very happy with the result
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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