Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 3, 4 and 5 stars

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R
Rosa M.
Rating: 5 out of 5
Speed in shipping. Good service. Thank you
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jordi G.
Rating: 1 out of 5
Not arrived yet
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Response from Alkanatur
Hello Jordi, we are very sorry for your rating. The estimated delivery time is 3 to 5 working days. We see that you placed the order on the 30th and that it is already out for delivery today. We hope you have received it and that you enjoy it a lot. If you have any problems, you can contact our customer service department and they will help you with whatever you need.
M
María A.
Rating: 5 out of 5
Ease of use and speed in delivery.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
N
Nate T.
Rating: 4 out of 5
The package arrived promptly, and connected easily. It's disappointing that the company has decided not to offer the countertop base as a standalone product.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
G
Gonzalo M.
Rating: 5 out of 5
Easy to use and great results
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Lorena V.
Rating: 5 out of 5
Very good experience, the water is super fine and has a good taste
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Salvador G.
Rating: 5 out of 5
Correct shipping
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Leire O.
Rating: 5 out of 5
I really liked the design of the jug and especially it shows that the water tastes much better. The water in Madrid is not bad but with the jug it feels like you are drinking mineral water. The shipping was very fast and the instructions are clear. I had a Brita before but this one is much better in every aspect.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Nieves M.
Rating: 5 out of 5
Efficiency and speed
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Aitziber I.
Rating: 5 out of 5
I bought another jug for my mother
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Juan C.
Rating: 5 out of 5
GOOD PRODUCT. SPEED IN PROCESSING THE ORDER..
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Josefina R.
Rating: 5 out of 5
The taste of the water. I was afraid that we wouldn't like the taste.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Daniel M.
Rating: 5 out of 5
Excellent as usual
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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