Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 3, 4 and 5 stars

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S
Silvia M.
Rating: 5 out of 5
It arrived in perfect condition. We noticed the difference from the beginning.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose A.
Rating: 5 out of 5
Good filtering system and easy-to-use pitcher.
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Yolanda G.
Rating: 5 out of 5
Does not change the taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María J.
Rating: 1 out of 5
I am not happy at all. I placed an order, it was duplicated. I was charged twice and I have been waiting for more than a week for a response through PayPal.
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Response from Alkanatur
Hello María José. Thank you very much for your review. We have reviewed your case and noticed that two orders have been placed, which has led to the charge of both. However, we will contact you today to find the best solution.
L
Lola H.
Rating: 4 out of 5
Good but after following all the steps to have the pitcher ready. After two days we had gray residues at the bottom of the glass. After that, it has not happened again.
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Response from Alkanatur
Thank you for your feedback and for your purchase. It is completely normal and natural for carbon particles to remain in the water. We hope you enjoy the product a lot.
J
Jose M.
Rating: 5 out of 5
The delivery service is exceptional. The information they provide is clear and straightforward, and that is appreciated. The product is exactly as presented on their website, now to wait for the results!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María G.
Rating: 5 out of 5
Yes, the taste of the water does change. We are very satisfied with the purchase. We will recommend it to our friends.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Fernando T.
Rating: 5 out of 5
Good product.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francisca C.
Rating: 5 out of 5
Wonderful, thank you very much. Maybe a mini discount for frequent customers?
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
G
Gracia R.
Rating: 5 out of 5
The opportunity to drink alkaline water in a convenient and not very slow pitcher. One of the best services is the quality and kindness when you contact them.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Elena T.
Rating: 5 out of 5
The convenience of not having to go buy water, the taste of the water, and the confidence of drinking healthy water free of plastics.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Araceli L.
Rating: 5 out of 5
Fast shipping and with notice. I had to change a part and they did it on the same day without any problem.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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