English 
Français 
Español 
C
Rating: 4 out of 5
It is a product with a lot of technology
Translated reviews
Customer reviews of Alkanatur
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
Summary of reviews
Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Hjjhfgffv hgxgv
Translated reviews
C
Rating: 4 out of 5
So far everything is correct
Translated reviews
C
Rating: 4 out of 5
speed in reception and shipping, it arrives well closed and protected
Translated reviews
C
Rating: 4 out of 5
My experience with Alkanatur is frankly good. Easy to place orders, trustworthy, and above all, responsible for what it promises. Thank you. Julio Recio
Translated reviews
C
Rating: 3 out of 5
Correct service.
Translated reviews
C
Rating: 4 out of 5
Happy with the phone support.
Translated reviews
C
Rating: 4 out of 5
Everything is very good.
Translated reviews
C
Rating: 4 out of 5
After making the purchase, I found out that there are jugs with the same system, quite similar and considerably cheaper
Translated reviews
Response from Alkanatur
Hello, thank you for your comment. As you know, conventional jugs mostly come from China. Our jug is designed and manufactured in Spain, meeting all European criteria and controls. Our jug also has quality certifications and scientific studies that demonstrate the effectiveness of its properties and that you can publicly consult on our website. Thank you!
C
Rating: 4 out of 5
GOOD
Translated reviews
C
Rating: 4 out of 5
I have many problems when trying to change my address when I go to place an order, it takes me a lot of time.
Translated reviews
Response from Alkanatur
Hello. We apologize for any issues the page may have caused you. If you want, next time, feel free to contact us by email or phone and we will take care of changing the information.
C
Rating: 4 out of 5
The only downside is that the jug arrived broken.
Translated reviews
Response from Alkanatur
Hello. We are very sorry about the issue with the first shipment. We hope that the second jug that was sent to you arrived in good condition and that you are happy with the product.
C
Rating: 4 out of 5
Satisfied with the service. Thank you.
Translated reviews
C
Rating: 4 out of 5
The water does not vary in alkalinity with the pitcher. Luckily, the tap water already has a good percentage.
Translated reviews
Response from Alkanatur
Hello, thank you for your comment! The jug raises the pH to 9.5, which is the maximum legally allowed. In some areas of Spain, the water already has a very alkaline pH and that is why it does not vary.
C
Rating: 4 out of 5
I was recommended by friends who like healthy things and I had stomach problems. The downside is the taste, it reminds me of fish, I don't know if it's because of the magnesium, and for now my stomach is still just as upset.
Translated reviews
C
Rating: 1 out of 5
After almost 10 days, I still haven't received it.
Translated reviews
Response from Alkanatur
We apologize for the inconvenience and hope that despite everything, you are happy with the product. You placed the order on Friday, November 27, and the delivery is in 1-2 business days, so it should have arrived on Monday the 30th or Tuesday the 1st. In your case, the first delivery attempt was on December 1st, which was unsuccessful. We are always available for our customers, and if you have any problems, do not hesitate to contact us.
C
Rating: 4 out of 5
Now I can't drink water directly from the tap. I can even smell chlorine when before I didn't notice anything
Translated reviews
C
Rating: 4 out of 5
Good.
Translated reviews
C
Rating: 4 out of 5
Fantastic !!
Translated reviews
C
Rating: 4 out of 5
It's a very good product. We used to drink bottled water. It was a lot of expense and caused inconveniences due to carrying the bottles and large amounts of plastic to recycle that we save with the jug.
Translated reviews
C
Rating: 4 out of 5
HAPPY WITH THE JUG AND THE SHOWER FILTER
Translated reviews
C
Rating: 4 out of 5
Everything went well with the delivery of the filters. What could be improved is the quality of the jug. And lower the price of the filters a bit or offer discounts for customers.
Translated reviews
C
Rating: 4 out of 5
I think that once they have secured a customer, they should give at least a 10% discount on the filters.
Translated reviews
C
Rating: 4 out of 5
I have no negative comments. Good.
Translated reviews
C
Rating: 4 out of 5
At home we like the taste of the water filtered with the jug.
Translated reviews
C
Rating: 3 out of 5
I don't notice anything at all.
Translated reviews
C
Rating: 4 out of 5
Personally, I think the quality of the water improves a lot, the taste has nothing to do with it. And I also don't have to carry or 'recycle' bottles. I recommend it 100%
Translated reviews
C
Rating: 4 out of 5
Everything is correct
Translated reviews
C
Rating: 3 out of 5
The filters are not well fixed and there is unfiltered water, a lot of white sediment. Very disappointed with the filters.
Translated reviews
Response from Alkanatur
All our products have a warranty, so if they have any manufacturing defects, we take care of it. Contact us directly by phone or email and we will manage the problem. Thank you!