Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
You do everything very well and I have nothing to complain about. What I liked the most specifically is the deferred payment with Sequra. I have been a customer of theirs for a few years and I am delighted that you have it as a payment method. Now I am using the jug, but I am thinking of buying the reverse osmosis system and this payment facility is fantastic.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/11/2021
As simple as what we like is water. Now we all like to drink it.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/11/2021
I was a bit reluctant to buy the jug, but thanks to a friend who recommended it to me, I am very happy. Especially to avoid carrying weight with bottles.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/11/2021
What I like the most is that you continue to research and work on improving the products, I believe that people value that a lot. Apart from the products you have achieved.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/11/2021
The product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/11/2021
Very fast shipping and the materials are of very good quality.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/11/2021
I like the water from the jug.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/11/2021
Immediate feedback, Speed in delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2021
Very good water without smell, without taste, and smooth, and most importantly, its properties
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/11/2021
the concept and simplicity
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/11/2021
The service and its usefulness
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2021
We have been using the jug and the 50000 l shower filter for over a year. We are very happy, the water from the jug tastes very good and the shower leaves your skin smooth. Totally recommendable for health (much healthier than any bottled water) and the environment (less plastic). Besides being a Spanish company, all the studies and scientific documents that support them inspire confidence.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2021
Put in the instructions for use that when a new filter is put in, the water from the first two or three filtrations should not be used for drinking.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/10/2021
I like my drop jug, the filters I think are very good, I live in Toledo and the water is not of quality but since we use the jug the water does not smell and has no taste. I am very happy
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/11/2021
I send quickly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/10/2021
My experience is perfect. Unmatched water, fast shipping, outstanding service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/10/2021
Very good quality products. Very good online sales service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/10/2021
A jug of great quality that provides healthy water without unpleasant tastes
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/10/2021
I'm very sorry but I don't like to write
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/10/2021
We have been trusting their products for many years
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/10/2021
Quality and reasonable price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/10/2021
All good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/10/2021
The last filter I just installed the water is not as good as the previous times. I notice a metallic taste. It had happened to me before, about a year ago. I reported it to the company and they sent me another one, I changed it and the taste changed.
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Response from Alkanatur
The metallic taste is usually due to magnesium, which is very present in the first filtrations. After about 3 to 5 filtrations the taste dilutes. Anyway, if it still tastes like that or you notice something different, please contact us via email: [email protected], and we will try to resolve it as soon as possible. Thank you!
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Isabel C.
Rating: 5 out of 5
following a purchase from 11/10/2021
In principle, I am very happy with the product. Now we will see the result over time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
Very fast delivery. The products are excellent. I have been using them for several years.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/10/2021
It would be good if the discount for ordering more than one filter unit was not limited to packages of 3 units. Thank you.
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Maria J.
Rating: 5 out of 5
following a purchase from 10/10/2021
Everything excellent, thank you for the trust you give to the customer
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Rocío G.
Rating: 5 out of 5
following a purchase from 08/10/2021
Speed in delivery, very easy to install shower filter and jug filters quickly and the water tastes very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/10/2021
I am very satisfied with the product
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