Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Serious professionals and a magnificent product. I will always continue with Alkanatur
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Response from Alkanatur
Dear Isabel,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our product and service, and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
L
Lara M.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is perfect. The jug is clearly of good quality and I feel at ease knowing that I drink healthy water.
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Response from Alkanatur
Dear Lara,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the quality of our jug and that you feel at ease drinking healthy water.
Best regards,
The Alkanatur team
V
Vanesa S.
Rating: 5 out of 5
following a purchase from 10/09/2026
I love it, I have been using it for more than 2 years. The water tastes better
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Response from Alkanatur
Hello Vanesa!
We are very pleased to know that you have been enjoying our product for over 2 years and that you have noticed the improvement in the taste of the water. We sincerely appreciate your trust and hope you continue to choose Alkanatur for your needs.
Best regards,
The Alkanatur team
A
Alopale S.
Rating: 5 out of 5
following a purchase from 30/08/2026
.
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Response from Alkanatur
Dear Alopale,
We sincerely thank you for taking the time to leave your opinion. We are glad to know that you are satisfied with your experience in our store.
We remain at your disposal for any future inquiries or needs.
Sincerely,
The Alkanatur team
G
Gabriela D.
Rating: 5 out of 5
following a purchase from 11/09/2026
We have already started using it and it's excellent!! Very practical and gives us peace of mind. No more plastic bottles!! Thank you!!
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Response from Alkanatur
Hello Gabriela,
Thank you very much for your positive comment! We are glad to know that you are already using our product and that you find it practical and reassuring. Your support motivates us to continue working for a more sustainable world.
Sincerely,
The Alkanatur team
J
Jose G.
Rating: 5 out of 5
following a purchase from 11/09/2026
All good
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Response from Alkanatur
Hello Jose,
We sincerely thank you for your positive comment. We are glad to know that your experience was satisfactory and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
E
Esther A.
Rating: 5 out of 5
following a purchase from 30/08/2026
ok
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Response from Alkanatur
Dear Esther,
We sincerely thank you for your comment and for taking the time to share your satisfaction with us. We are glad to know that you are happy with your experience.
Best regards,
The Alkanatur team.
V
Victoria A.
Rating: 5 out of 5
following a purchase from 09/09/2026
Good product and fast delivery service
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Response from Alkanatur
Dear Victoria,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our product and delivery service. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
I
Isaac C.
Rating: 5 out of 5
following a purchase from 10/09/2026
Everything great
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Response from Alkanatur
Dear Isaac,
We sincerely thank you for your very positive comment. We are glad to know that everything has been great and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
A
Anna D.
Rating: 5 out of 5
following a purchase from 10/09/2026
Good design, good taste, it makes you want to drink.
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Response from Alkanatur
Dear Anna,
Thank you very much for your very positive comment. We are glad to know that you enjoy the design and taste of our products, and that they inspire you to drink more. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team.
J
Juan Antonio A.
Rating: 5 out of 5
following a purchase from 09/09/2026
For now very well
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Response from Alkanatur
Hello Juan Antonio,
Thank you very much for sharing your positive experience with us. We are glad to know that you are satisfied with our products and services. Your support is very important to us.
Best regards,
The Alkanatur team.
G
Groma Servicios Y Gestión En Construcción S.l. G.
Rating: 5 out of 5
following a purchase from 09/09/2026
So far no problem.
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Response from Alkanatur
Dear GROMA Services and Management in Construction S.L.,
We sincerely thank you for your kind comment. We are glad to know that your experience with us has been satisfactory and that you have not had any inconvenience so far.
We are at your disposal for any inquiries or needs you may have in the future.
Sincerely,
The Alkanatur team.
R
Rosa B.
Rating: 5 out of 5
following a purchase from 30/08/2026
FAST MANAGEMENT AND CLARITY
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Response from Alkanatur
Dear Rosa,
We sincerely thank you for your positive comment. We are pleased to know that you were satisfied with the speed and clarity of our management. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
R
Rosario L.
Rating: 5 out of 5
following a purchase from 09/09/2026
Everything is perfect
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Response from Alkanatur
Hello Rosario,
Thank you very much for your very positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. Your support motivates us to keep improving every day.
Sincerely,
The Alkanatur team.
A
Alejandra B.
Rating: 1 out of 5
following a purchase from 09/09/2026
I cannot give an opinion because I still haven't received the package
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Response from Alkanatur
Dear Alejandra,
We sincerely regret that you have not yet received your package and we understand your disappointment. Please contact us privately so we can help you resolve this situation as soon as possible.
Sincerely,
The Alkanatur team
R
Raquel S.
Rating: 5 out of 5
following a purchase from 28/08/2026
I love the filtered water from the Alkanatur jug. And I always buy the zeolite filter.
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your wonderful review. We are glad to know that you enjoy the filtered water from our Alkanatur jug and that you trust our zeolite filters. We hope to serve you again very soon.
Sincerely,
The Alkanatur team.
C
Cristina S.
Rating: 5 out of 5
following a purchase from 31/08/2026
For now, I am happy with the glass jug. The mobile tab where it is filled remains raised, it sticks out quite a bit... I would like to know if it is like that or if it is a small defect of mine. The transport and packaging were perfect.
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Response from Alkanatur
Hello Cristina,
We are very pleased to know that you are happy with your glass jug. Regarding the mobile tab, it is possible that each product has slight variations, but we would like you to fully enjoy your purchase. If you have any concerns, please do not hesitate to contact us for assistance.
Sincerely,
The Alkanatur team.
F
Francisca M.
Rating: 5 out of 5
following a purchase from 07/09/2026
All good, both the delivery and the water that comes out of the Alkanatur filter.
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Response from Alkanatur
Hello Francisca,
We sincerely thank you for your very positive comment. We are glad to know that both the shipping and the quality of the water from the Alkanatur filter have met your expectations.
Best regards,
The Alkanatur team.
E
Esther M.
Rating: 5 out of 5
following a purchase from 07/09/2026
I am very happy with the purchase, I love the taste of the water and how easy it is to use. I have it in the kitchen for use and it is very pretty.
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Response from Alkanatur
Dear Esther,
We sincerely thank you for your kind words. We are glad to know that you are happy with your purchase and that the taste of the water meets your expectations. It will be a pleasure to welcome you again in our store.
Sincerely,
The Alkanatur team.
D
David R.
Rating: 3 out of 5
following a purchase from 07/09/2026
I wanted to comment on two things I am quite dissatisfied with regarding my purchase, the first and main one is that I invested more money in buying the glass jug and to my surprise the inner piece where the filter is placed is plastic... And the second thing that surprised me is the time it took for the shipment.
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Response from Alkanatur
We are very sorry that your experience with the purchase was not as expected. We understand your comment regarding both the inner piece of the jug and the delivery time of the order.
If you finally wish to make an exchange or return, you can contact our Customer Service team at [email protected] and my colleagues will help you with the management.
Best regards.
M
Manuela S.
Rating: 5 out of 5
following a purchase from 31/08/2026
I like the products
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Response from Alkanatur
Dear Manuela,
We sincerely thank you for sharing your positive opinion. We are glad to know that you like our products and hope to serve you again very soon.
Sincerely,
The Alkanatur team.
D
Daniel Z.
Rating: 5 out of 5
following a purchase from 06/09/2026
A great quality product. It improves the taste and quality of the daily routine which with children is a 10. A great job.
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Response from Alkanatur
Dear Daniel,
We sincerely thank you for your kind words. We are glad to know that our products have improved the quality of your daily water and that you are satisfied with your experience. We hope to see you again soon to continue offering you the best.
Sincerely,
The Alkanatur team
A
Almudena L.
Rating: 5 out of 5
following a purchase from 06/09/2026
I am happy with the taste it leaves, and with the quality of the water.
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Response from Alkanatur
Hello Almudena,
We sincerely thank you for your comment. We are glad to know that you are happy with the taste and quality of the water, as that is what we strive to offer our customers.
Sincerely,
The Alkanatur team
J
Josefa O.
Rating: 5 out of 5
following a purchase from 06/09/2026
Yes, I am very satisfied
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Response from Alkanatur
Dear Josefa,
We sincerely appreciate your comment and are glad to know that you are very satisfied with your experience. Your satisfaction is our greatest reward and motivation to continue improving.
Sincerely,
The Alkanatur team
M
M. Carmen G.
Rating: 5 out of 5
following a purchase from 05/09/2026
Good
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Response from Alkanatur
Dear M. Carmen,
We sincerely thank you for taking the time to share your opinion. We are very glad to know that you are satisfied with your experience in our store.
Sincerely,
The Alkanatur team
A
Antònia S.
Rating: 5 out of 5
following a purchase from 03/09/2026
Excellent
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Response from Alkanatur
Dear Antònia,
We sincerely thank you for your very positive comment. We are glad to know that you have had an excellent experience with us and hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Mireia T.
Rating: 5 out of 5
following a purchase from 04/09/2026
It is the best water filter I have tried so far.
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Response from Alkanatur
Hello Mireia,
Thank you very much for your wonderful comment! We are glad to know that our water filter has exceeded your expectations and that you have had such a positive experience with it. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
N
Nieves P.
Rating: 5 out of 5
following a purchase from 05/09/2026
The purity of the water is noticeable without taste as it should be.
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Response from Alkanatur
Dear Nieves,
We sincerely thank you for your very positive comment. We are glad to know that you have noticed the purity of our water and that it meets your expectations. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
J
Jose P.
Rating: 1 out of 5
following a purchase from 28/08/2026
I have not received the order and still have no news about it
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Response from Alkanatur
We are very sorry about what happened with your order. Please contact our Customer Service team by writing to [email protected] so they can check the status of the shipment and help you resolve the issue.
Best regards.
J
José N.
Rating: 5 out of 5
following a purchase from 05/09/2026
Very satisfied with everything. Also with the shipping and transport
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Response from Alkanatur
Dear José,
We sincerely thank you for your very positive comment. We are pleased to know that you are satisfied with your shopping experience and the shipping service. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Margarita J.
Rating: 1 out of 5
following a purchase from 27/08/2026
After 6 years using the plastic jug, a week ago I received the glass one and the handle has already broken...
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Response from Alkanatur
We are very sorry about what happened with the jug's handle. Please contact our Customer Service team by writing to [email protected] and tell them what happened.
If it is a manufacturing problem, my colleagues will be able to review the case and manage the issue with you.
Best regards.
E
Elisabet S.
Rating: 1 out of 5
following a purchase from 02/09/2026
I did not receive the package, and someone signed and put a DNI, you go figure out if it was made up to say that it was delivered to me and I don't have it.
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Response from Alkanatur
We are very sorry about what happened with your order. At the time, we requested that you provide us with a copy of the document and the necessary data so that the delivery company could carry out the corresponding checks, but we did not receive a response from you again.
You can check your inbox, as our last email was sent on September 9th. If you still need help with the incident, you can reply to that same email so that we can continue with the management.
Best regards.
M
Maria De Los Angeles L.
Rating: 5 out of 5
following a purchase from 30/08/2026
The jug is pretty and the water is excellent, although a little small for four people.
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Response from Alkanatur
Dear Maria de los Angeles,
We are very glad to know that you liked the jug and that the water has been to your liking. We appreciate your comment about the size, and we hope you visit us again soon to continue enjoying our products.
Best regards,
The Alkanatur team.
M
Mireia M.
Rating: 5 out of 5
following a purchase from 05/09/2026
Everything is correct
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Response from Alkanatur
Dear Mireia,
We sincerely appreciate your comment and are glad to know that your experience with us has been satisfactory. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
E
Estibalitz E.
Rating: 5 out of 5
following a purchase from 04/09/2026
Comfortable and fast.
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Response from Alkanatur
Dear Estibalitz,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you found our service comfortable and fast.
We remain at your disposal for any other inquiries.
Sincerely,
The Alkanatur team
O
Oscar G.
Rating: 5 out of 5
following a purchase from 03/09/2026
Adaptation to the new flavor, we have noticed that the water in the glass for drinking cannot stay in it, it takes on a bad taste after about an hour +/- .
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Response from Alkanatur
Dear Oscar,
We deeply appreciate your comment. I would like to mention that it is not normal for the water to have a bad taste... Is it possible that it is in an environment with odors?
We remain at your disposal for any additional inquiries.
Sincerely,
The Alkanatur team
I
Irma R.
Rating: 1 out of 5
following a purchase from 30/08/2026
I placed an order and have not yet received the merchandise
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Response from Alkanatur
Dear Irma,
We sincerely regret that your order has not arrived on time and understand your disappointment. We invite you to contact us directly to resolve this inconvenience in the best possible way.
We appreciate your understanding.
Sincerely,
The Alkanatur team
B
Beatriz R.
Rating: 5 out of 5
following a purchase from 03/09/2026
Everything perfect and very fast shipping
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Response from Alkanatur
Dear Beatriz,
We greatly appreciate your very positive comment. We are glad to know that you have had a perfect experience with us and that the shipping was fast. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
P
Pablo C.
Rating: 5 out of 5
following a purchase from 04/09/2026
A great purchase. Very fast delivery service.
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Response from Alkanatur
Hello Pablo,
Thank you very much for sharing your positive experience with us. We are glad to know that you are satisfied with your purchase and that the delivery was fast.
Sincerely,
The Alkanatur team
D
Dolors T.
Rating: 5 out of 5
following a purchase from 29/08/2026
Happy with the product received
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Response from Alkanatur
Dear Dolors,
We are very glad to know that you are happy with the product received. Your satisfaction is our best reward and motivates us to continue offering the best.
We appreciate your trust in Alkanatur.
Sincerely,
The Alkanatur team
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