Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The responses provided to all questions have been very kind and efficient. The quality of the water after filtering is noticeable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
So far everything is great, fantastic service and attention
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
We are delighted with the jug!!! We notice a big difference in the water. We even feel like drinking more than before. For me, it's like drinking spring water. I am very grateful.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/03/2023
I like everything about the product, total satisfaction, regarding packaging, transport, speed of delivery, everything perfect.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/03/2023
I liked the product itself, the shower filter. And the shipping was also free and fast.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/03/2023
Speed of delivery, the jug is good and the taste of the water is also good. A bit expensive for both the filters and the jug.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/03/2023
Both the jug and the shower filter seem incredible, practical and very easy to use. The shine and softness of the hair after showering with the filter is something spectacular!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/03/2023
The quality of the products and the delivery.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/03/2023
The quality of the jug is disappointing. It is a material that can easily break with a fall or hit. Some filters do not fit well in the jug and when you pour the water, they move and water spills everywhere.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot. Regarding the material, being 100% toxic-free plastic, it does not contain hardeners, which are usually chemicals that make the plastic toxic. Nevertheless, it seems to be a more fragile plastic because it is thinner than other jugs that do add hardeners, but it is a resistant material for the use of this type of products.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/03/2023
fast and effective
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/03/2023
A 10! Besides how comfortable and fast it is to filter the water (I come from a filter that took a long time), their customer service is sensational. The water suits me very well, which normally didn't happen. I am very happy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
The change I have noticed in my skin since the first day using filtered water to shower is huge. Highly recommended to use Alkanatur filters.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/03/2023
Finally, I can drink water without chlorine... I also use it for cooking.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/03/2023
Quickly noticeable on the skin when showering. Be careful, the water in Madrid comes with a very high pH in my area.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/03/2023
The water that is really alkaline. The lid of the jug could be better, where the water is filled, that lid does not have good airtightness.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
The taste of the water is great, and it even suits us better
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
Thank you for making it possible for us to drink the much-needed water in a healthy way. It's a shame that this State, which should look after its citizens, is poisoning us from different sources. Thank you.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2023
I love it, the only downside is the plastic tube where it connects to the tap, as you have to hold it when turning it. Other than that, perfect.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
So far perfect, pure water without contaminants, a big difference from tap water and that's saying something since it's from Madrid, which they say is not bad, but even so, the strips don't lie.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
The speed of delivery and the test to verify the composition of the water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
The delivery of the jug was very fast, with a gift included (a magnetic board for the fridge). I like the design of the jug, more compact than I expected, light and comfortable to use. The filtration speed is quite good for a jug of this type. And as for the taste, I like it a lot, better than other jugs. So far, very happy with it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/03/2023
I love the taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2023
At home we love it and I have also bought one to give as a gift. Not having to buy so many plastic water bottles with the danger that generates for health and the environment is priceless. The taste of the water is great. My next purchase will be the filter for the shower.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
Improve your life by improving the water you drink, without carrying bottles or throwing plastics away.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2023
We have stopped buying bottled water, we use the jug with low emission filters since where we live the water is hard, we are delighted to have eliminated the use of plastic and always have good water at home.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2023
The quality of the water. My son tells me, mom this water is very good, why is that? Jjjjjjj
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
The best purchase I have made, the water takes a little getting used to the taste after many years of drinking bottled water, but once you get used to it "bravo". Another advantage is that you don't have to go to the supermarket to buy and come back loaded with bottles. The jugs and bottles should be cheaper, and you should be able to have more than one. I insist I think it's a good purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/03/2023
I am very happy with the jug and the filter for the shower, it is incredible what the water we consume in my area contains. The shower filter lasts less than what the water brings, I have already changed the pre-filter and I am going to change the filter before the recommended time because the water contains so much that the pressure has already dropped. Now my skin doesn't dry out as much as before. I will continue using it, I am very happy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/03/2023
The water obtained by filtering has no taste and is really alkalized.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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