Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan Antonio F.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very good work and service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
O
Oscar A.
Rating: 5 out of 5
following a purchase from 16/02/2026
Recommended and necessary
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Laura S.
Rating: 5 out of 5
following a purchase from 11/02/2026
VERY SATISFIED
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Josu A.
Rating: 5 out of 5
following a purchase from 16/02/2026
Good product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Montserrat R.
Rating: 5 out of 5
following a purchase from 16/02/2026
The taste of water is good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
O
Oscar M.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María José V.
Rating: 5 out of 5
following a purchase from 10/02/2026
I trust in alkanatur
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marina B.
Rating: 5 out of 5
following a purchase from 15/02/2026
Very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Judit P.
Rating: 5 out of 5
following a purchase from 15/02/2026
Very happy for now with the improvement of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Enrique G.
Rating: 5 out of 5
following a purchase from 05/02/2026
No problem, all good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María N.
Rating: 5 out of 5
following a purchase from 14/02/2026
ok
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta C.
Rating: 5 out of 5
following a purchase from 14/02/2026
All good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jose C.
Rating: 5 out of 5
following a purchase from 08/02/2026
Seriousness and professionalism. Product matched the advertisement. I am happy with the purchase
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
José Daniel P.
Rating: 5 out of 5
following a purchase from 14/02/2026
I liked the design of the jug as well as the simplicity of use. Good taste of the filtered water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Estefania M.
Rating: 1 out of 5
following a purchase from 04/02/2026
Despite following the filter activation protocol and after many filtrations, the water when bottled in a glass bottle changes taste within minutes and is very unpleasant. Customer service leaves much to be desired, the response to my feeling when I wrote, besides taking longer to respond than they say, was there is no solution and that's it, I would have expected something more honestly when it has been at most 2 weeks since I bought it.
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Response from Alkanatur
Hello, thank you for sharing your opinion.
Regarding what you mentioned about customer service, we have reviewed your case and see that your inquiry was sent on Tuesday, February 17 at 21:44 and received a response on Wednesday, February 18 at 11:17, that is, the next morning within our customer service hours.
We regret that the solution offered did not meet your expectations. In some cases, the change in taste may be due to different factors, such as the initial adaptation of the filter or the specific characteristics of the water in each area.
If you wish, we would be happy to review your case again and help you check that everything is working correctly. You can write to us again and we will look into it with you in detail.
M
Marta V.
Rating: 5 out of 5
following a purchase from 02/02/2026
I AM HAPPY WITH THE PURCHASE, THE WATER HAS STOPPED TASTING AND THE JUG IS VERY COMFORTABLE
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Leticia C.
Rating: 5 out of 5
following a purchase from 14/02/2026
The taste of the water is exquisite. Even the food cooked with the filtered water tastes better. Very satisfied with the purchase.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia R.
Rating: 5 out of 5
following a purchase from 14/02/2026
Great
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Ines R.
Rating: 1 out of 5
following a purchase from 12/02/2026
The handle of the pitcher arrived broken
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Response from Alkanatur
Dear Ines, we thank you for sharing your opinion and we are very sorry that you have problems with the handle of the new pitcher. Please contact customer service to resolve the issue.
M
Magalí C.
Rating: 5 out of 5
following a purchase from 13/02/2026
I am very happy with the purchase. The water filter works very well.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Lidia G.
Rating: 5 out of 5
following a purchase from 30/01/2026
I am happy not to carry water bottles
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana María S.
Rating: 5 out of 5
following a purchase from 12/02/2026
I am happy with my Alkanatur order, the jug is comfortable to use, the instructions are clear and I like the taste of the water more and more!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Julia L.
Rating: 5 out of 5
following a purchase from 13/02/2026
Fast delivery. Recommended shower filters.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Enriqueta C.
Rating: 5 out of 5
following a purchase from 13/02/2026
I am delighted, this is the third order of filters and this time I bought another jug to have more water availability right away for the summer!:-))
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
H
Helena D.
Rating: 1 out of 5
following a purchase from 12/02/2026
Terrible experience
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Response from Alkanatur
Hello Helena,
We deeply regret that your experience at Alkanatur has not been satisfactory. Your opinion is very valuable to us and we continuously strive to improve. We would like to better understand your situation and find a solution. Please do not hesitate to contact us directly to address your concern.
Sincerely,
The Alkanatur team.
M
Miren K.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very happy
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria G.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good water taste!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mercedes D.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very easy to install and you can notice it from the first shower
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Response from Alkanatur
Thank you very much, Mercedes! We are glad to know that the installation was easy and that you already notice the difference. Your satisfaction is our priority. We hope you continue to enjoy your experience with Alkanatur!
F
Francisco D.
Rating: 5 out of 5
following a purchase from 12/02/2026
The shower filter works great. Everything was correct when placing the order and receiving it. The only thing I can't do is download the invoice.
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Response from Alkanatur
Hello Francisco!
Thank you very much for your 5-star rating and for sharing your experience with our shower filter. We are glad to know that you are satisfied with the product and the service. Regarding the download of the invoice, we recommend checking the section of your account on our site or contacting our customer service for assistance.
We are here to help!
Best regards,
The Alkanatur team.
V
Vicente V.
Rating: 5 out of 5
following a purchase from 12/02/2026
Excellent product, I totally recommend it.
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Response from Alkanatur
Dear Vicente,
We sincerely thank you for your excellent review and for recommending our products. We are glad to know that you are satisfied with your experience at Alkanatur. If you have any questions or need more information, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
I
Iria G.
Rating: 5 out of 5
following a purchase from 12/02/2026
Good
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Response from Alkanatur
Dear Iria, we sincerely thank you for your 5-star rating and for your positive comment about Alkanatur. We are pleased to know that you had a good experience on our site. If you have any questions or suggestions, please do not hesitate to contact us.
M
Monica J.
Rating: 1 out of 5
following a purchase from 10/02/2026
It has been three weeks since I placed the order and it still hasn't arrived. Problems with the delivery company that has not sent my order to the specified address.
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Response from Alkanatur
Hello Mónica, we see in the tracking that the order has been deposited at a pickup point since 16/02 with a pickup date until today. Best regards.
M
María Del Carmen D.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very satisfied with the purchase, the water tastes better.
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Response from Alkanatur
Dear María del Carmen,
We sincerely appreciate your excellent rating and are pleased to know that you are satisfied with your purchase. We strive to offer quality products, and it is gratifying to receive your feedback on the taste of the water. We hope to serve you again in the future!
M
María José C.
Rating: 5 out of 5
following a purchase from 10/02/2026
The page seems comfortable to me.
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Response from Alkanatur
Dear María José,
We sincerely thank you for your comment and your rating of 5/5. We are glad to know that you find our page comfortable and we hope to continue meeting your expectations in the future.
Sincerely,
The Alkanatur team.
L
Luanda I.
Rating: 5 out of 5
following a purchase from 11/02/2026
Super happy with my shower filter, I've been using it for 3 years and you can see the difference, very good price quality
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Response from Alkanatur
Hello Luanda!
Thank you very much for your wonderful comment and for trusting Alkanatur for these 3 years. We are glad to know that you have noticed the difference with our shower filter and that you are satisfied with the quality-price ratio. Your opinion is very important to us.
Best regards!
J
Junior N.
Rating: 5 out of 5
following a purchase from 10/02/2026
Everything is great!!!
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Response from Alkanatur
Dear Junior,
We sincerely thank you for your very positive comment. We are glad to know that your experience with Alkanatur has been so satisfactory. If you have any questions or need assistance in the future, please do not hesitate to contact us. We are here to help you!
Sincerely,
The Alkanatur team
E
Eva C.
Rating: 5 out of 5
following a purchase from 11/02/2026
They are super fast, I am very happy every time I order my filters.
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Response from Alkanatur
Dear Eva,
We sincerely thank you for your very positive comment and for trusting Alkanatur for your filters. We are glad to know that you are satisfied with the speed of our service. We are always here to help you with whatever you need. We hope to serve you again soon!
Best regards,
The Alkanatur team.
C
Carolina R.
Rating: 5 out of 5
following a purchase from 15/01/2026
Delicious water... A spectacular flavor of nothing. Pure and clean.
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Response from Alkanatur
Dear Carolina, we sincerely thank you for your feedback and your kind words. We are glad to know that you enjoy the purity and taste of our water. Your satisfaction is our greatest reward. We hope to have your preference again!
M
Mónica M.
Rating: 5 out of 5
following a purchase from 04/02/2026
Everything is perfect
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Response from Alkanatur
Dear Monica,
We sincerely thank you for your excellent rating of 5/5. We are glad to know that everything has been perfect for you at Alkanatur. We are always at your disposal for any future inquiries or needs.
Sincerely,
The Alkanatur team
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