Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 4 and 5 stars

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Luis T.
Rating: 5 out of 5
I have been using Alkanatur filters for years and I am very satisfied
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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William G.
Rating: 5 out of 5
I would like the jug to be made of glass, everything else is excellent
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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María A.
Rating: 5 out of 5
Speed and quality of their products.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Beatriz D.
Rating: 5 out of 5
I didn't realize the good taste it gives to the water once passed through the jug until I ran out of the filter liters and it started to lose filtering quality. It gives me security especially for my son, we only drink filtered water with the jug.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Carlos C.
Rating: 1 out of 5
The order has not arrived and you ask me to evaluate it??
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Response from Alkanatur
Thank you for your feedback and for your purchase. The orders from the Black Friday promotion will be shipped starting December 9, as indicated in the banner on the website. In any case, once the order is out for delivery by the transport company (Correos Express), you will receive a notification via SMS or email.
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Mariajosé C.
Rating: 5 out of 5
I bought the jug and the shower filter and I am delighted... so much that I am adding more followers to Alkanatur
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Irene P.
Rating: 1 out of 5
I have no information about the order nor do I know when it will arrive.
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Response from Alkanatur
Thank you for your feedback and for your purchase. The orders from the Black Friday promotion will be shipped starting December 9, as indicated in the banner on the website. In any case, once the order is out for delivery by the transport company (Correos Express), you will receive a notification via SMS or email.
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Sergio C.
Rating: 5 out of 5
Everything perfect!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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María P.
Rating: 5 out of 5
Keep it as it is. Thank you.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Marta A.
Rating: 5 out of 5
The purchase was very smooth and the delivery very fast.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Sheila V.
Rating: 5 out of 5
I am delighted with Alkantur water. Its taste is very fresh and natural, and since I started consuming it, I notice an improvement in my hydration and overall well-being. Also, the delivery service was fast. I totally recommend it!!!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Teresa B.
Rating: 5 out of 5
The filters are excellent and we live in Madrid where we are supposed to have good water. The shipping is always fast.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Emilia D.
Rating: 5 out of 5
Very happy with the product, its speed in shipping, etc.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Mari C.
Rating: 5 out of 5
The speed and responsibility.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Ana B.
Rating: 5 out of 5
Being able to avoid so many chemicals and toxins is the most important thing, and that both the pitcher and the shower filter are sturdy and durable
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Elena G.
Rating: 5 out of 5
Fast and just packaging. It's always a hit.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Eider B.
Rating: 5 out of 5
Very good product. Good information and good customer service. Fast shipping.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Rita S.
Rating: 1 out of 5
My order did not arrive complete... I ordered 5 refills for the shower and only received 1, plus it came in the wrong small size.
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Response from Alkanatur
Hello Rita. We are very sorry for your feedback. My customer service colleagues have already contacted you and we have sent you the missing pre-filters.
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