Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 1, 4 and 5 stars

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M
Maria G.
Rating: 5 out of 5
I love that the jug has spare parts. I have been using it for a while and it is very popular. The service is fast and efficient.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta M.
Rating: 5 out of 5
Apart from the good functioning of the jug, another correct aspect was that I had a problem with the delivery person and they called me back quickly.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sergi R.
Rating: 5 out of 5
I have been using the shower filter for a few days since installation and it is great. Additionally, I should add that the installation is very simple and performing the test for the water is also easy. 100% recommendation
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Neus M.
Rating: 4 out of 5
Overall good, but I have been using the jug for a year and there are residues stuck at the bottom that cannot be cleaned. I do not know if it is magnesium or residues of carbon from the filter. I have tried soaking it with vinegar and baking soda with no results.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Irene A.
Rating: 5 out of 5
THE PRODUCT AND THE SPEED OF DELIVERY
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Silvia M.
Rating: 5 out of 5
I am very satisfied with the purchase, now the water tastes good and I forget to buy plastic bottles while not polluting. Nothing to object to at the moment, I have been using the pitcher for less than a month.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Enrique R.
Rating: 5 out of 5
The water has a very good taste, plus you adapt the type of cartridge change to the autonomous community you live in, due to the type of water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Anna C.
Rating: 5 out of 5
The speed of shipping and the quality of the product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
Daniel V.
Rating: 5 out of 5
I ordered some filters low in magnesium and they arrived normal. They called me and sent the low magnesium filters quickly. Thank you very much.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jon P.
Rating: 5 out of 5
Fast and good shipping. The filters are easy to install. We hope they work well.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Myriam P.
Rating: 5 out of 5
From the purchase to the use of their products everything was very good. Quick purchase and great attention.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Miriam S.
Rating: 5 out of 5
My 4-year-old daughter complained daily of headaches. Before we used another pitcher with conventional filters and since we bought the Alkanatur one, she hasn't complained again. I don't know if it was because of the filter we used before, but it's not the first time I've heard it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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