Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Irena C.
Rating: 5 out of 5
Fast delivery, very effective problem resolution. Good products.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María D.
Rating: 4 out of 5
I liked that the orders arrived quickly. The quality of the products is very good, and customer service is also great.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Yolanda R.
Rating: 5 out of 5
Since the first day we noticed improvement in the skin with the shower filter, the itching disappeared.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María T.
Rating: 5 out of 5
The jug and the filters I purchased are very good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Rocio M.
Rating: 4 out of 5
Remove the plastic. Environmentally friendly packaging. More competitive price. The taste of the water doesn't quite convince me.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We will take your suggestions into account. Best regards.
M
Mercedes C.
Rating: 5 out of 5
Very good shopping experience and product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Antonio C.
Rating: 5 out of 5
The product is fantastic, the attention is excellent
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Beatriz G.
Rating: 5 out of 5
I was a bit distrustful of the pitcher because of the taste of tap water since I've been drinking bottled water at home my whole life, and what was my surprise, that now I only like the water from the pitcher, because when I drink bottled water it tastes a lot like plastic.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Maria P.
Rating: 5 out of 5
I loved it
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Aida N.
Rating: 4 out of 5
I would make a mini pitcher to make it easier to carry to different parts of the house.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Cristina R.
Rating: 5 out of 5
The water tastes very good and filters very quickly
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Susana R.
Rating: 5 out of 5
I am super happy with the pitcher, the taste of the water is very good and it is super comfortable, and also the plastic savings.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marco F.
Rating: 4 out of 5
The system is very good, but it is very expensive. Both the pitcher and the filters are very expensive and at first they advertised that the filters lasted about 6 months in a family without children with average consumption and now they say 3 or 4, which makes them even more expensive.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Laura G.
Rating: 5 out of 5
Value for money, speed in shipping.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Marife M.
Rating: 5 out of 5
You can really tell when you drink unfiltered water! Very happy with my Alkanatur pitcher.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Francisca P.
Rating: 4 out of 5
The order arrived well, but the delivery person left the package under the rug, which I don't think is correct, anyone passing by the landing could have taken it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Fuencisla C.
Rating: 4 out of 5
I haven't tried it much yet, but so far everything is fine
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Cliente A.
Rating: 5 out of 5
I think the product is excellent and also the logistics has always worked perfectly for me. I have been buying for years, several pitchers, many spare parts, it always arrives perfectly, quickly...
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Ramon C.
Rating: 1 out of 5
The jug does not seem to have any effect. The water is cloudy after several filtrations, it does not change the taste at all, and the bottom of the jug is full of lime.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We are very sorry that you are not satisfied with the product. The jug does not remove the natural minerals from the water, being alkaline water it is therefore rich in minerals. To avoid those whitish stains it simply requires a little extra care, as indicated on page 9 of the instruction manual. In any case, we will contact you to provide a solution. Best regards.
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