Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
A very useful product, since I have it I haven't bought water jugs again.
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Response from Alkanatur
Hello Raúl,
Thank you very much for sharing your positive experience with us. We are glad to know that our product has been useful for you and that it has allowed you to do without water jugs. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
A
Amparo G.
Rating: 5 out of 5
following a purchase from 08/08/2026
.
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Response from Alkanatur
Hello Amparo,
Thank you very much for your wonderful rating! We are glad to know that your experience has been positive. Your support and trust in us are very important.
Sincerely,
The Alkanatur team
M
Margarita P.
Rating: 5 out of 5
following a purchase from 10/08/2026
I expected no less!! I am delighted
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Response from Alkanatur
Hello Margarita,
We sincerely thank you for your kind words. We are glad to know that you are delighted with your experience and we hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
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Natalia C.
Rating: 4 out of 5
following a purchase from 09/08/2026
The pH strips to analyze the water were not sent. From what I understood, they sent the old model that does not have them... That is the reason for not giving 5 stars.
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Response from Alkanatur
Dear Natalia,
We sincerely thank you for your comment and for the high rating. We would love to have you visit again and continue providing you with quality products.
Sincerely,
The Alkanatur team
S
Sara G.
Rating: 5 out of 5
following a purchase from 09/08/2026
Quick and good wine
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Response from Alkanatur
Hello Sara,
We sincerely thank you for your positive feedback. We are glad to know that you received your order promptly and in perfect condition. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
C
Cristina M.
Rating: 5 out of 5
following a purchase from 08/08/2026
Wonderful
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Response from Alkanatur
Dear Cristina,
Thank you very much for your positive comment. We are glad to know that you had a great experience with us and we appreciate your support.
We remain at your disposal for any future inquiries.
Sincerely,
The Alkanatur team
J
Juan V.
Rating: 5 out of 5
following a purchase from 04/08/2026
the shower filter is noticeable a lot in terms of skin and hair
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Response from Alkanatur
Hello Juan,
Thank you very much for your positive comment. We are glad to know that you have noticed the difference our shower filter makes on your skin and hair. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
E
Elisa M.
Rating: 5 out of 5
following a purchase from 08/08/2026
Excellent quality.
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Response from Alkanatur
Hello Elisa,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with the quality of our products. We look forward to your next visit with enthusiasm.
Sincerely,
The Alkanatur team
A
Ana D.
Rating: 5 out of 5
following a purchase from 07/08/2026
Everything is very good!!!
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Response from Alkanatur
Hello Ana,
We sincerely thank you for your positive feedback. We are glad to know that your experience with us has been satisfactory. Your satisfaction is our priority and we greatly value your support.
Sincerely,
The Alkanatur team
I
Isabel P.
Rating: 5 out of 5
following a purchase from 26/07/2026
VERY GOOD PRODUCTS
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Response from Alkanatur
Dear Isabel,
We sincerely thank you for your very positive comment. We are very pleased to know that you are satisfied with our products and that they have met your expectations.
Best regards,
The Alkanatur team
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Fina S.
Rating: 5 out of 5
following a purchase from 03/08/2026
Very satisfied with the jug
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Response from Alkanatur
Hello Fina,
We sincerely appreciate your comment. We are glad to know that you are very satisfied with the jug and that it met your expectations.
Best regards,
The Alkanatur team
P
Paula L.
Rating: 5 out of 5
following a purchase from 18/07/2026
A very good customer service
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your kind words about our customer service. We are glad to know that you had a good experience and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
P
Paula V.
Rating: 5 out of 5
following a purchase from 07/08/2026
They are great products! I am very happy and I have been using them for a year
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your very positive comment. We are glad to know that you are happy with our products and that you have been using them for a year. We hope to continue supporting you on your journey towards well-being.
Sincerely,
The Alkanatur team
M
Maria T.
Rating: 5 out of 5
following a purchase from 07/08/2026
Very happy and calm about my filtered water. Carrying bottles is not my thing. And it's really good!!
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Response from Alkanatur
Dear María,
We sincerely appreciate your comment and are glad to know that you are happy and comfortable with your filtered water. We understand how inconvenient it can be to carry bottles, and we love that you enjoy the quality of our product.
Sincerely,
The Alkanatur team
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José Ramón R.
Rating: 5 out of 5
following a purchase from 07/08/2026
Everything is correct
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Response from Alkanatur
Dear José Ramón,
We sincerely thank you for your comment and for taking the time to share your experience with us. We are glad to know that everything has been correct and we hope to see you again in our store.
Sincerely,
The Alkanatur team
T
Toñi D.
Rating: 5 out of 5
following a purchase from 05/08/2026
The order arrived well, but I had to go pick it up at a store, the GLS people said I was absent, when they didn't even call the doorman. Both my husband and I were at home, and they said we were absent.
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Response from Alkanatur
Hello Toñi,
We sincerely appreciate your comment and are glad that your order arrived well. We apologize for the confusion with the delivery and understand how frustrating it can be; your experience is important to us.
Sincerely,
The Alkanatur team
M
Martin V.
Rating: 5 out of 5
following a purchase from 05/08/2026
Good filters and fast delivery service
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Response from Alkanatur
Dear Martin,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our filters and the delivery service. Your trust in us is very important.
Sincerely,
The Alkanatur team
I
Iker U.
Rating: 4 out of 5
following a purchase from 05/08/2026
The jug is very nice, being made of glass is great, so we avoid plastic. But it is a bit small, we have to fill it 2 times to fill the bottle that I used to fill with one from the green jug. But it's not a big problem.
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Response from Alkanatur
Hello Iker,
We sincerely appreciate your comment and are glad to know that you are satisfied with the glass jug. We value your opinion on the size and will take your suggestion into account for future references. We hope you visit us again soon and continue enjoying our products.
Sincerely,
The Alkanatur team
V
Vicente C.
Rating: 5 out of 5
following a purchase from 05/08/2026
I have been using Alkanatur Drops, pitcher, and filters for a few years now, I am satisfied.
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Response from Alkanatur
Dear Vicente,
We sincerely thank you for sharing your positive experience with our Alkanatur products. We are glad to know that you have been satisfied with Alkanatur Drops, pitcher, and filters over the years.
We appreciate your trust in us and look forward to continuing to support you on your journey towards a healthier life.
Sincerely,
The Alkanatur team
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Ekain G.
Rating: 5 out of 5
following a purchase from 21/07/2026
All good
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Response from Alkanatur
Hello Ekain,
Thank you very much for your comment! We are glad to know that everything has been well and that you have had a good experience with us. Your satisfaction is the most important thing for our team.
Best regards,
The Alkanatur team
C
Cristina V.
Rating: 5 out of 5
following a purchase from 03/08/2026
After a week of using both the jug and the shower filter, I am very happy.
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Response from Alkanatur
Dear Cristina,
We sincerely thank you for sharing your positive experience with our jug and shower filter. We are glad to know that you are so happy with your purchase, and we hope you continue to enjoy our products.
We remain at your disposal for any inquiries and look forward to seeing you again in our store.
Sincerely,
The Alkanatur team
S
Sabrina S.
Rating: 5 out of 5
following a purchase from 02/08/2026
Very happy with my purchase. The jug is great, the water doesn't taste like tap water. And since I use the filter in the shower, I don't feel my hair or skin so dry after getting out of the shower.
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Response from Alkanatur
Hello Sabrina,
We sincerely thank you for your positive feedback. We are glad to know that you are enjoying your jug and that the shower filter has improved your experience. We hope you return soon to our store to continue discovering our products.
Sincerely,
The Alkanatur team
J
Jorge G.
Rating: 5 out of 5
following a purchase from 03/08/2026
Fast delivery as reported. Happy with the new filters. Thank you!
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Response from Alkanatur
Hello Jorge,
We sincerely thank you for sharing your positive experience. We are glad to know that the shipment was fast and that you are satisfied with the filters. Your support is very important to us.
Sincerely,
The Alkanatur team
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Gabriela C.
Rating: 5 out of 5
following a purchase from 03/08/2026
We have been using the shower filter for a very long time. Super happy with this purchase.
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Response from Alkanatur
Dear Gabriela,
We sincerely appreciate your words and are glad to know that you are so happy with your shower filter. Your satisfaction is our greatest reward and motivates us to continue offering quality products.
We hope to have the pleasure of serving you again soon.
Sincerely,
The Alkanatur team
J
Joaquina G.
Rating: 5 out of 5
following a purchase from 02/08/2026
Very good water!!
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Response from Alkanatur
Dear Joaquina,
We sincerely thank you for your very positive comment. We are glad to know that you enjoy the water and that it met your expectations.
We remain at your disposal for anything you need.
Sincerely,
The Alkanatur team
R
Rafael P.
Rating: 5 out of 5
following a purchase from 02/08/2026
Good. Everything perfect
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Response from Alkanatur
Dear Rafael,
We sincerely thank you for sharing your positive experience with us. We are glad to know that everything has been perfect and that you are satisfied.
We remain at your disposal for anything you need.
Sincerely,
The Alkanatur team
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María Victoria P.
Rating: 5 out of 5
following a purchase from 02/08/2026
Filter installed without major difficulty.
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Response from Alkanatur
Dear María Victoria,
We sincerely thank you for sharing your positive experience with us. We are pleased to know that the installation of the filter was simple and without issues.
We remain at your disposal for any future inquiries.
Sincerely,
The Alkanatur team
M
Mara L.
Rating: 5 out of 5
following a purchase from 31/07/2026
Quality product.
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Response from Alkanatur
Hello Mara,
Thank you very much for your positive comment. We are glad to know that you are satisfied with the quality of our product. Your support is very important to us.
Best regards,
The Alkanatur team
M
María José M.
Rating: 5 out of 5
following a purchase from 01/08/2026
I am very happy with the Alkanatur filter jug. So far it meets my expectations.
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Response from Alkanatur
Dear María José,
We are glad to know that you are so satisfied with the Alkanatur filter jug. Your satisfaction is very important to us and we greatly value your trust in our products.
We appreciate your feedback and look forward to continuing to support you on your journey towards healthier water.
Sincerely,
The Alkanatur team
J
Jose Manuel A.
Rating: 5 out of 5
following a purchase from 01/08/2026
Maybe they last a short time
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Response from Alkanatur
Dear Jose Manuel,
We sincerely appreciate your feedback and are glad to know that you are very satisfied with your purchase. We value your comment about durability and will take it into account to continue improving our products.
Sincerely,
The Alkanatur team
A
Antonia D.
Rating: 5 out of 5
following a purchase from 31/07/2026
The shipping was fast and everything arrived in excellent condition.
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Response from Alkanatur
Hello Antonia,
We sincerely thank you for your positive feedback. We are glad to know that the shipment was fast and that everything arrived in perfect condition. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
P
Pilar L.
Rating: 5 out of 5
following a purchase from 31/07/2026
The product is very good but the delivery was difficult.
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Response from Alkanatur
Dear Pilar,
Thank you very much for your positive comment. We are glad to know that the product has met your expectations, although we regret that you had difficulties with the delivery. Your opinion is very valuable to us and we will work to improve in that aspect.
Sincerely,
The Alkanatur team
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Enriqueta I.
Rating: 5 out of 5
following a purchase from 30/07/2026
I am delighted with the purchase of the jug, delicious water, trips to the supermarket that I save, and plastic that I do not use.
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Response from Alkanatur
Dear Enriqueta,
We are very pleased to know that you are delighted with your purchase of the jug. It is a pleasure for us to offer you products that not only enhance your experience but also contribute to the care of the environment.
We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
S
Sónia Maria Da Conceição S.
Rating: 5 out of 5
following a purchase from 29/07/2026
The water has a very good taste
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Response from Alkanatur
Dear Sónia Maria da Conceição,
We sincerely appreciate your very positive comment. We are glad to know that you enjoy the good taste of the water, and we hope you come back soon to continue offering quality products.
Sincerely,
The Alkanatur team
A
Amparo G.
Rating: 5 out of 5
following a purchase from 30/07/2026
Totally satisfied
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Response from Alkanatur
Dear Amparo,
We sincerely thank you for your very positive comment. We are glad to know that you are completely satisfied with your experience at Alkanatur, as our goal is to always offer the best to our customers.
Best regards,
The Alkanatur team
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Nadia P.
Rating: 5 out of 5
following a purchase from 30/07/2026
What a phenomenal moment!
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Response from Alkanatur
Dear Nadia,
We sincerely thank you for sharing your positive experience. We are glad to know that you had a phenomenal time with us and we hope to welcome you back very soon.
Sincerely,
The Alkanatur team
B
Beatriz S.
Rating: 5 out of 5
following a purchase from 28/07/2026
Very happy with the taste of the water and very good pitcher!
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Response from Alkanatur
Dear Beatriz,
We are very happy to know that you are pleased with the taste of the water and that you liked the pitcher. Your satisfaction is our greatest reward and your opinion is highly valued.
We sincerely appreciate your support and hope to serve you again soon.
Sincerely,
The Alkanatur team
A
Angel F.
Rating: 5 out of 5
following a purchase from 29/07/2026
Guaranteed warranty
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Response from Alkanatur
Hello Angel,
We sincerely appreciate your very positive comment. We are glad to know that you feel secure with our guarantee and that your experience has been satisfactory.
We remain at your disposal for any future inquiries.
Sincerely,
The Alkanatur team
A
Andrea L.
Rating: 5 out of 5
following a purchase from 29/07/2026
I am very happy with the jug, it removes the taste of tap water, I have only had it for a short time and I can't say much more.
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Response from Alkanatur
Hello Andrea,
We are very glad to know that you are happy with the jug and that you have noticed the improvement in the taste of the water. We appreciate your trust and hope you enjoy your product for a long time.
Best regards,
The Alkanatur team
S
Sérgio R.
Rating: 5 out of 5
following a purchase from 29/07/2026
All great!
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