Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
We sincerely thank you for your comment and your excellent rating. We are glad to know that our products have been to your liking. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
R
Rosa B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very satisfied with what I have bought :) Now I need to buy the faucet with filters for the kitchen but since there are no discount codes, unfortunately I can't afford it
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Response from Alkanatur
Dear Rosa,
We sincerely thank you for your positive comment and we are glad to know that you are satisfied with your purchase. We hope you return soon to our store to find the faucet with filters that you need.
Sincerely,
The Alkanatur team.
M
Marta C.
Rating: 5 out of 5
following a purchase from 01/06/2025
Good service and good water! Very happy!
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Response from Alkanatur
Dear Marta,
We sincerely thank you for your comment and your excellent rating. We are glad to know that you are happy with our service and our products. We hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
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Beatriz R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Everything is perfect. It was easy to use and handle. They had to install the filter in the shower for me because when I did it, I broke the showerhead. But maybe it's my lack of skills. Other than that, perfect!!!
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Response from Alkanatur
Dear Beatriz,
We sincerely thank you for your very positive comment. We are glad to know that the product has been to your liking and that you have had a good experience with us. We hope to see you again soon at Alkanatur.
Sincerely,
The boutique team.
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Emma C.
Rating: 5 out of 5
following a purchase from 09/03/2026
I am delighted
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Response from Alkanatur
Dear Emma,
Thank you very much for your positive comment. We are glad to know that you are delighted with your experience at Alkanatur. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
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Pilar B.
Rating: 3 out of 5
following a purchase from 21/03/2025
There is an improvement in the water, however, at the beginning of the filter change it does not taste very good and you have to wait a week for the bad taste to go away.
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Response from Alkanatur
Hello Pilar,
We sincerely appreciate your comment and are glad to know that you have noticed an improvement in the quality of the water. We understand that the filter change may require an adjustment period and value your patience in this process.
Sincerely,
The Alkanatur team.
A
Antonio P.
Rating: 5 out of 5
following a purchase from 15/12/2024
alkanatur is a solvent company and I think it's very good
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Response from Alkanatur
Hello Antonio,
We sincerely thank you for your comment and your trust in Alkanatur. We are glad to know that you are satisfied with our services.
Sincerely,
The Alkanatur team.
R
Ruth P.
Rating: 5 out of 5
following a purchase from 03/06/2026
Very happy
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Response from Alkanatur
Hello Ruth,
We sincerely thank you for your very positive comment. We are glad to know that you are very happy with your experience in our store.
Best regards,
The Alkanatur team
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Elena M.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very happy with the replacement filters from my last order
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Response from Alkanatur
Dear Elena,
We sincerely thank you for sharing your positive experience with our replacement filters. We are glad to know that you are satisfied with your order.
Sincerely,
The Alkanatur team
A
Ana S.
Rating: 4 out of 5
following a purchase from 27/04/2025
It works well.
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Response from Alkanatur
Hello Ana,
Thank you very much for your comment. We are glad to know that our products are working well for you. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
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Laura M.
Rating: 5 out of 5
following a purchase from 20/03/2025
It has become a must-have at home, we have the shower filter and the jug.
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Response from Alkanatur
Hello Laura,
Thank you very much for your positive comment. We are glad to know that our products have become essential for you. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
S
Silvia Z.
Rating: 5 out of 5
following a purchase from 07/07/2025
The best purchase I've made in years! The jug is not just a jug, it's health! For every day!
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Response from Alkanatur
Dear Silvia,
We sincerely thank you for your words. We are very glad to know that you are so satisfied with your purchase and that our jug has had a positive impact on your daily life.
Sincerely,
The Alkanatur team.
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Laura C.
Rating: 5 out of 5
following a purchase from 27/12/2025
Good product although it is a bit expensive
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Response from Alkanatur
Hello Laura,
Thank you very much for your comment and your rating! We are glad to know that you like the product, and we appreciate your opinion on the price. We work to offer you the best quality and always take into account the impressions of our customers.
Sincerely,
The Alkanatur team
N
Neus G.
Rating: 5 out of 5
following a purchase from 26/07/2025
Good product!
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Response from Alkanatur
Dear Neus,
We sincerely thank you for your positive comment and for choosing our products. We are glad to know that you are satisfied and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Esther F.
Rating: 5 out of 5
following a purchase from 31/08/2025
All good
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Response from Alkanatur
Esther,
We sincerely thank you for your positive feedback. We are glad to know that everything has been well and that you have had a good experience with us. Your satisfaction is very important to our team.
Sincerely,
The Alkanatur team.
A
Angela P.
Rating: 5 out of 5
following a purchase from 11/01/2025
Everything is great, I feel safer with the water from my shower thanks to its filter.
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Response from Alkanatur
Dear Angela,
We are very pleased to know that you feel more secure with the water from your shower thanks to our filter. Your satisfaction is very important to us and we sincerely appreciate your positive feedback.
Sincerely,
The Alkanatur team
I
Inma M.
Rating: 4 out of 5
following a purchase from 22/03/2025
I bought 3 filters for the metal filtering bottle 2 months ago and they told me it would soon be back in stock so I could buy it. I'm still waiting. I bought 3 filters for the metal filtering bottle that was out of stock and they told me it would soon be back in stock. I'm still waiting.
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Response from Alkanatur
Hello Inma,
We sincerely appreciate your comment and your trust in our filters. We are working to make the filtering bottle available again as soon as possible. We hope you return soon to enjoy our products.
Sincerely,
The Alkanatur team
O
Oscar N.
Rating: 3 out of 5
following a purchase from 07/04/2025
Good
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Response from Alkanatur
Hello Oscar,
We sincerely thank you for taking the time to share your opinion. We are glad to know that your experience has been positive, although we know there is always room for improvement. Your feedback is very valuable to us.
Sincerely,
The Alkanatur team.
S
Silvia A.
Rating: 5 out of 5
following a purchase from 26/01/2026
Always good
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Response from Alkanatur
Dear Silvia,
We sincerely thank you for your kind comment. We are glad to know that you are always satisfied with our store and we hope to see you again very soon.
Sincerely,
The Alkanatur team.
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Pepa H.
Rating: 5 out of 5
following a purchase from 07/09/2025
All good
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Response from Alkanatur
Dear Pepa,
We sincerely thank you for your very positive comment. We are glad to know that your experience was satisfactory and we hope to serve you again very soon.
Sincerely,
The Alkanatur team
S
Sonia R.
Rating: 5 out of 5
following a purchase from 30/08/2025
I love the taste of water and all the benefits it brings. Thank you!
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Response from Alkanatur
Hello Sonia,
Thank you very much for sharing your positive experience. We are glad to know that you enjoy the taste of our water and its benefits. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
Jordi G.
Rating: 5 out of 5
following a purchase from 08/02/2025
Everything went well, as I expected
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Response from Alkanatur
Hello Jordi,
Thank you very much for your positive comment. We are glad to know that everything went well and that it met your expectations. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
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Ester E.
Rating: 5 out of 5
following a purchase from 12/01/2026
I trust the products for filtering water.
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Response from Alkanatur
Dear Ester,
We sincerely thank you for your trust in our water filtration products. We are glad to know that it meets your expectations and that you are satisfied with your choice.
Sincerely,
The Alkanatur team
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Beatriz R.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect, dedication, kindness and a wonderful result
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Response from Alkanatur
Dear Beatriz,
We sincerely thank you for your kind words. We are glad to know that you had a satisfactory experience and that our effort has resulted in what you expected.
Sincerely,
The Alkanatur team
K
Koro P.
Rating: 5 out of 5
following a purchase from 29/09/2025
I like the filtering it does of the water. I think it's a good system
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Response from Alkanatur
Hello Koro,
Thank you very much for sharing your positive experience with us. We are glad to know that you are satisfied with the water filtration and that you consider it a good system. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
M
Maribel S.
Rating: 5 out of 5
following a purchase from 02/06/2026
Yes, for now everything is going as expected
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Response from Alkanatur
Hello Rosana,
Thank you very much for your positive review and your kind words about our "Alkanatur Original Formula Drop Filter Package". We are glad to know that you are satisfied with our products.
Sincerely,
E
Emilia R.
Rating: 2 out of 5
following a purchase from 23/03/2025
The water in our area has quite a bit of hardness.
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Response from Alkanatur
Dear Emilia,
We appreciate your comment and understand your concern about the quality of the water in your area. We would like to help you find an appropriate solution, so we invite you to contact our customer service so we can assist you in the best possible way.
Sincerely,
The Alkanatur team.
R
Rosana L.
Rating: 5 out of 5
following a purchase from 03/06/2026
The best purchase we have made in our lives. We love the jug and our health appreciates it.
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Response from Alkanatur
Hello Rosana,
We are delighted to know that you are so satisfied with your purchase and that the jug has had a positive impact on your health. We sincerely appreciate your trust in Alkanatur and look forward to continuing to support you on your journey towards well-being.
Sincerely,
The Alkanatur team
F
Francisco Javier C.
Rating: 5 out of 5
following a purchase from 11/02/2025
All 10. And if you have an issue, even if it takes time, they resolve it with another 10. The product is very good.
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Response from Alkanatur
Hello Francisco Javier,
Thank you very much for your kind words. We are glad to know that you are satisfied with your experience and the quality of our products. Your support motivates us to continue working with dedication.
Sincerely,
The Alkanatur team
S
Sonia C.
Rating: 5 out of 5
following a purchase from 08/07/2025
An easy and convenient way to have water at home, without having to carry bottles or jugs. It's convenient and easy to maintain.
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Response from Alkanatur
Hello Sonia,
Thank you very much for sharing your experience with us. We are glad to know that our solution has made your life easier and that you are satisfied with your purchase. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
J
Jeannette H.
Rating: 5 out of 5
following a purchase from 10/06/2025
You can tell it doesn't taste like chlorine, I'm delighted with this product.
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Response from Alkanatur
Dear Jeannette,
Thank you very much for sharing your positive experience. We are glad to know that you are delighted with our product and that it meets your expectations.
Sincerely,
The Alkanatur team.
C
Christine W.
Rating: 5 out of 5
following a purchase from 20/06/2025
I would like a system of osmosis and descaling for the whole house. I live on the 7th floor and the water entry and keys are in the lobby. Is it feasible?
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Response from Alkanatur
Hello Christine,
We sincerely thank you for your positive feedback. Your inquiry about an osmosis and demineralization system for your home is very interesting, and we are here to help you with all the information you need.
Sincerely,
The Alkanatur team
I
Inmaculada F.
Rating: 5 out of 5
following a purchase from 26/12/2024
I am delighted with the jug, the water tastes like water and I save a lot on buying water at the supermarket
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Response from Alkanatur
Dear Inmaculada,
We are very pleased to know that you are delighted with the jar and that you have noticed the difference in the water. Your satisfaction is our greatest reward and motivates us to continue offering quality products.
Best regards,
The Alkanatur team.
A
Arancha M.
Rating: 3 out of 5
following a purchase from 08/07/2025
Good but the replacements are expensive.
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Response from Alkanatur
Hello Arancha,
We sincerely appreciate your comment and for sharing your experience with us. We are glad to know that you found our products good, and we take note of your opinion about the replacements. We hope to have the opportunity to serve you again in the future.
Sincerely,
The Alkanatur team.
S
Sonia S.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very satisfied.
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Response from Alkanatur
Hello Sonia,
Thank you very much for your positive comment. We are glad to know that you are satisfied with your experience at Alkanatur. We will always be here to help you with whatever you need.
Sincerely,
The Alkanatur team
E
Elisenda M.
Rating: 2 out of 5
following a purchase from 09/06/2025
I had to inform the company about the issue with the purchase from the website.
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Response from Alkanatur
Dear Elinenda,
We sincerely appreciate your feedback and regret that you had to contact us regarding an inconvenience with your purchase. We invite you to reach out directly to our customer service so that we can address your situation in the best possible way.
Sincerely,
The Alkanatur team.
M
María José A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Now I drink the calm water because it is the best filter on the market
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Response from Alkanatur
Dear María José,
We sincerely thank you for sharing your experience and for your trust in our filters. We are glad to know that you enjoy calm and pure water. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team.
A
Ana S.
Rating: 5 out of 5
following a purchase from 25/03/2026
Buy the jug and the shower filter. The taste of the water is great. I have recommended it to acquaintances. As an improvement, having a control of liters in the shower filter.
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Response from Alkanatur
Dear Ana,
Thank you very much for your comment and we are glad to know that you enjoy the taste of the water and that you have recommended our products. We take note of your suggestion about the liter control in the shower filter, as your opinion is very valuable to us.
Sincerely,
The Alkanatur team
M
Mercedes D.
Rating: 5 out of 5
following a purchase from 20/02/2026
Everything perfect
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Response from Alkanatur
Hello Mercedes,
We sincerely thank you for your comment and we are glad to know that everything has been perfect for you. Your satisfaction is very important to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
A
Avelina G.
Rating: 4 out of 5
following a purchase from 30/08/2025
I am very satisfied.
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Response from Alkanatur
Hello Avelina,
We are very glad to know that you are satisfied with your experience. Your opinion is very valuable to us and motivates us to keep improving.
Sincerely,
The Alkanatur team.
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