Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I bought a water filter. The package arrived quickly. Excellent service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carla D.
Rating: 5 out of 5
following a purchase from 14/04/2026
Yes, I received my pitcher and it works well. But the quality of the plastic is low. I don't see it as durable enough. Either improve the plastic or make the exterior glass and better plastic for the filter support and the lid.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Isabel M.
Rating: 5 out of 5
following a purchase from 15/04/2026
I am super happy with her, she didn't know anything and here in my town, the water is very hard and tastes a lot like chlorine
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Adrian D.
Rating: 5 out of 5
following a purchase from 14/04/2026
Very fast and efficient
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Response from Alkanatur
Hello Adrian!
Thank you very much for your opinion! We are glad to know that you found our service fast and efficient. Your satisfaction is our priority.
We hope to see you again at Alkanatur!
Best regards,
The Alkanatur team
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David A.
Rating: 5 out of 5
following a purchase from 14/04/2026
Quick purchase, and the product does what is expected.
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Response from Alkanatur
Dear David,
We sincerely thank you for your comment and for the excellent rating of 5/5. We are pleased to know that your purchase was quick and that the product has met your expectations. Your satisfaction is our priority.
Sincerely,
The Alkanatur team.
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José Antonio T.
Rating: 4 out of 5
following a purchase from 14/04/2026
I find them to be useful filters, in the coming months I will be able to give a usage opinion.
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Response from Alkanatur
Dear José Antonio,
Thank you for your feedback and for sharing your opinion about our filters. We are glad to know that you find them useful. We would be happy to receive your additional comments once you have tried them more thoroughly.
Best regards,
The Alkanatur team.
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Tamara M.
Rating: 5 out of 5
following a purchase from 14/04/2026
The product came well cared for and presented, with clear instructions on its use. I am satisfied with the purchase.
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Response from Alkanatur
Hello Tamara!
Thank you very much for sharing your positive experience with us. We are glad to know that the product arrived in perfect condition and that the instructions were clear. Your satisfaction is our priority.
We hope to see you again at Alkanatur!
Best regards,
The Alkanatur team.
A
Ana M C.
Rating: 5 out of 5
following a purchase from 13/04/2026
I am very happy with the products I have been acquiring from Alkanatur
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Response from Alkanatur
Dear Ana M,
We sincerely appreciate your comment and are glad to know that you are so happy with Alkanatur's products. Your satisfaction is our priority, and we hope to continue serving you with the same quality in the future.
Sincerely,
The Alkanatur team.
H
Hanna V.
Rating: 4 out of 5
following a purchase from 25/03/2026
It would be more positive if the jar were made of glass. The bottle shows burrs from the plastic injection that could detach into the jar with water. The plastic bottle from Alcanatur is super thin, like a supermarket bottle, I question whether it is really a bottle without harm to my health. I would also prefer this gift bottle to be made of glass.
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Response from Alkanatur
Dear Hanna,
We sincerely appreciate your opinion and your valuable feedback on our products. We take your suggestions regarding the glass jug and the quality of the plastic bottle into account. Your satisfaction and health are our priorities, and we are committed to continuous improvement. We hope you continue to enjoy our products and we remain at your disposal for any further inquiries.
Sincerely,
The Alkanatur team
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Laurence C.
Rating: 5 out of 5
following a purchase from 13/04/2026
I am satisfied with the carafe and its filters. It is the best currently on the market
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Sofia N.
Rating: 5 out of 5
following a purchase from 13/04/2026
The filters seem to work well and the taste of the water is perfect
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Response from Alkanatur
Hello Sofia!
Thank you very much for your rating and for sharing your experience with us. We are glad to know that the filters are working well and that you enjoy the taste of the water. Your satisfaction is our priority.
Best regards!
The Alkanatur team
J
Javier A.
Rating: 4 out of 5
following a purchase from 13/04/2026
I placed the order, it's not the first one, and I am delighted with the purchasing process and the shipping.
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Response from Alkanatur
Hello Javier!
Thank you very much for your comment and for trusting Alkanatur once again. We are glad to know that you are satisfied with the purchasing process and the shipping. Your opinion is very valuable to us. If you need anything else, do not hesitate to contact us. We hope to see you soon!
Regards,
The Alkanatur team.
D
Daniel V.
Rating: 5 out of 5
following a purchase from 13/04/2026
Very good product
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Response from Alkanatur
Hello Daniel!
Thank you very much for your excellent review of Alkanatur. We are glad to know that you are satisfied with our products. Your support is very important to us.
Best regards,
The Alkanatur team.
J
Jose Ignacio G.
Rating: 4 out of 5
following a purchase from 10/04/2026
Very good
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Response from Alkanatur
Dear José Ignacio,
We sincerely thank you for your comment and your rating. We are glad to know that you had a good experience at Alkanatur. We are committed to continuing to improve our services to always offer you the best.
Best regards.
M
Mónica L.
Rating: 5 out of 5
following a purchase from 11/04/2026
Everything is very good without any buts
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Response from Alkanatur
Hello Monica!
Thank you very much for your positive review. We are glad to know that you had a satisfactory experience with Alkanatur. Your opinion is very valuable to us. We hope to see you again soon!
Regards,
The Alkanatur team
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Ruth R.
Rating: 5 out of 5
following a purchase from 12/04/2026
I would like the jar to be made of glass. Months ago they told me they were working on it and it would come out in October 25... but nothing... it's still the plastic one
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Response from Alkanatur
Dear Ruth,
We sincerely appreciate your feedback and your 5/5 rating. We understand your desire to see a glass jug and assure you that we are working on it. We apologize for the delay and are committed to providing you with quality products. We hope to meet your request in the near future. Thank you for your understanding and support.
Sincerely,
The Alkanatur team
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Elena E.
Rating: 5 out of 5
following a purchase from 12/04/2026
The water is very pleasant to drink and the size of the jug is ample, filling the tank 2 times in a row, there is enough water for a few times. I use it for everything, for cooking, for coffee,... Highly recommended
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Response from Alkanatur
Dear Elena:
We greatly appreciate your comment and are pleased to know that you enjoy our water and the capacity of the pitcher. We strive to offer high-quality products that make your day-to-day life easier, and it is gratifying to know that you use it for so many things. Your recommendation is very valuable to us. Thank you very much for trusting Alkanatur!
Sincerely,
The Alkanatur team
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Maria Da Luz L.
Rating: 5 out of 5
following a purchase from 12/04/2026
I am super happy with the Jara, the water is super rich, I will recommend it to everyone. Thank you very much
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Response from Alkanatur
Dear Maria da Luz,
We greatly appreciate your feedback and are glad to know that you are so satisfied with the Jara and the quality of the water. Your recommendations are very valuable to us. Thank you for trusting Alkanatur!
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Luzmila M.
Rating: 5 out of 5
following a purchase from 12/04/2026
The order arrives quickly and everything is in very good condition. With a lot of information on the jars' boxes. I bought 2 jars for myself and another two for my mother. They are very durable and the water tastes very good. The filtration is noticeable in the flavor. Very happy.
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Response from Alkanatur
Dear Luzmila,
Thank you very much for your wonderful comment and for trusting Alkanatur. We are glad to know that the order arrived quickly and in perfect condition, as well as that the jugs have met your expectations in terms of durability and taste of the water. We appreciate your support and remain at your disposal for any future needs.
Best regards!
The Alkanatur team
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Lloyd P.
Rating: 5 out of 5
following a purchase from 12/04/2026
So far so good. Installation instructions could be a little clearer. I ordered the 3-way tap with it and there’s no video instructions supporting the installation of the system with this tap. But it’s fairly self explanatory. Everything is of a good quality and the water tastes great!
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Elena S.
Rating: 4 out of 5
following a purchase from 08/04/2026
good
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Response from Alkanatur
Dear Elena,
We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that you had a good experience with Alkanatur. If you have any suggestions or inquiries, please feel free to share them, as your opinion is very important to us.
We hope to see you again soon!
Sincerely,
The Alkanatur team
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Maria F.
Rating: 5 out of 5
following a purchase from 11/04/2026
I love the taste of the water. Moreover, I think it is very important to reduce the use of plastic containers and that the water does not contain microplastics.
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Response from Alkanatur
Hello Maria!
Thank you very much for your wonderful review. We are glad to know that you enjoy the taste of our water and that you value our commitment to reducing plastic packaging and the purity of the product. Your support is essential for us. We hope to continue offering you the best!
Best regards,
The Alkanatur team
M
Montserrat F.
Rating: 4 out of 5
following a purchase from 11/04/2026
Despite a small misunderstanding in the order, everything went well.
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Response from Alkanatur
Dear Montserrat,
We sincerely appreciate your comment and are glad to know that, despite the small misunderstanding, your experience with Alkanatur was satisfactory. We value your understanding and are always here to improve and ensure your satisfaction. Please do not hesitate to contact us for any further inquiries.
Best regards!
L
Lucia P.
Rating: 5 out of 5
following a purchase from 06/04/2026
Very happy
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Response from Alkanatur
Dear Lucia,
We sincerely thank you for your 5/5 rating. We are glad to know that you are very happy with our "Alkanatur" page. Your satisfaction is our priority and we hope to continue providing you with excellent service.
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Ricardo C.
Rating: 4 out of 5
following a purchase from 08/04/2026
Everything is correct
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Response from Alkanatur
Hello Ricardo!
Thank you very much for your rating and comment. We are glad to know that everything has been correct in your experience with Alkanatur. If you have any suggestions or questions, do not hesitate to let us know.
We hope to see you again soon!
Regards,
The Alkanatur team
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Maria Del Carmen S.
Rating: 5 out of 5
following a purchase from 11/04/2026
We really liked the Alkanatur jug, it is easy to assemble and the water is very good.
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Response from Alkanatur
Dear María del Carmen,
We sincerely thank you for your wonderful review and for sharing your experience with the Alkanatur jug. We are glad to know that you found it easy to assemble and that you enjoy the water. Your satisfaction is our priority, and we are here to help you with whatever you need.
Sincerely,
The Alkanatur team
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Santiago M.
Rating: 5 out of 5
following a purchase from 11/04/2026
I had my doubts and was very skeptical about this product, but I am glad to know that I was wrong. Obviously, I haven't done a chemical analysis of the filtered water and I have to believe what the product promises, but at the level of what I can verify, I can assure you that the taste is infinitely more pleasant than what we drink from the tap, and that in Madrid the water is reasonably good. I recommend it without a doubt.
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Response from Alkanatur
Dear Santiago,
We sincerely appreciate your feedback and are glad to know that you have trusted our product despite your initial doubts. It is very rewarding to hear that you have noticed an improvement in the taste of the filtered water. Your recommendation is very valuable to us and to other users. If you have any questions or concerns, please do not hesitate to contact us.
Sincerely,
The Alkanatur team.
A
Alejandra F.
Rating: 5 out of 5
following a purchase from 11/04/2026
The taste is good, we like it
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Response from Alkanatur
Dear Alejandra,
We greatly appreciate you sharing your positive opinion about our products. We are glad to know that you enjoyed the flavor. Your satisfaction is our priority, and we hope to continue providing you with the best in the future.
Sincerely,
The Alkanatur team.
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Irene T.
Rating: 5 out of 5
following a purchase from 02/04/2026
I am very happy with the jug and the gray filter. The taste is pleasant and I am at ease knowing that I am consuming healthy water.
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Response from Alkanatur
Dear Irene,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the jug and the gray filter, and that you enjoy healthy and good-tasting water. Your satisfaction is our priority and we hope to continue providing you with quality products. Thank you for trusting Alkanatur!
Sincerely,
The Alkanatur team
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María José P.
Rating: 5 out of 5
following a purchase from 10/04/2026
I really like the jug, the water comes out very good. I haven't put the shower filter yet
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Response from Alkanatur
Dear María José,
We sincerely thank you for your excellent rating and for sharing your experience with our jug. We are glad to know that you are enjoying the water. Please do not hesitate to contact us if you need help with the installation of the shower filter. We are here to help you.
Sincerely,
The Alkanatur team
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Pilar G.
Rating: 5 out of 5
following a purchase from 10/04/2026
I find the information about water very interesting and I have been convinced, so I am satisfied with the purchase made
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Response from Alkanatur
Dear Pilar,
We sincerely thank you for your very positive comment. We are glad to know that the information about water has been of interest to you and that you are satisfied with your purchase. We remain at your disposal for any questions or additional information you may need.
Sincerely,
The Alkanatur team.
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Remedios C.
Rating: 5 out of 5
following a purchase from 10/04/2026
The truth is that for now, in the days I've had the pitcher, I am very happy. The water is of high quality, better than tap water and the bottled water I had been consuming for a while. I like it a lot, thank you.
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Response from Alkanatur
Dear Remedios,
We sincerely thank you for your feedback and your kind words. We are glad to know that you are satisfied with the quality of the water from our pitcher. If you have any questions or need assistance, please do not hesitate to contact us. Thank you for choosing Alkanatur!
M
Mikel V.
Rating: 4 out of 5
following a purchase from 25/03/2026
The product is as described....but the shipping took more than a week...
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Response from Alkanatur
Dear MIKEL,
We sincerely appreciate your comment and your rating of 4/5. We are glad that the product meets your expectations. We apologize for the delay in shipping and will take your observation into account to improve our delivery times.
Thank you for your understanding and trust in Alkanatur.
Sincerely,
The Alkanatur team
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Ana María M.
Rating: 4 out of 5
following a purchase from 09/04/2026
I like the comfort of the jug
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Response from Alkanatur
Dear Ana María,
Thank you very much for your comment and for giving us a rating of 4/5. We are glad to know that you appreciate the comfort of our pitcher. We value your opinions and continue to work to offer you products that make your day-to-day easier.
We remain at your disposal for any additional inquiries.
Sincerely,
The Alkanatur team.
A
Ana R.
Rating: 5 out of 5
following a purchase from 08/04/2026
It is very good to have this water filtration. Thank you very much
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Response from Alkanatur
Thank you very much, Ana! We are glad to know that you are satisfied with our water filtration system. Your opinion is very important to us. Best regards!
A
Ana C.
Rating: 5 out of 5
following a purchase from 25/03/2026
I still can't give my opinion because I've only used the product once.
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Response from Alkanatur
Dear ANA,
We sincerely thank you for taking the time to leave your opinion. We understand that a single experience is not enough to form a complete opinion. We hope you continue using our products and that your experience improves over time. Please feel free to contact us if you have any questions or need more information.
Best regards,
The Alkanatur team.
M
M Teresa R.
Rating: 5 out of 5
following a purchase from 08/04/2026
It works very well, I no longer buy bottled water.
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Response from Alkanatur
Hello M Teresa!
Thank you very much for your 5-star rating and for sharing your positive experience with Alkanatur. We are glad to know that our product has changed your habits and that you no longer need to buy bottled water. If you have any questions or need assistance, do not hesitate to contact us.
Best regards!
A
Ana Isabel G.
Rating: 5 out of 5
following a purchase from 08/04/2026
The water tastes good, the shape of the jug is also suitable.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Alicia G.
Rating: 3 out of 5
following a purchase from 08/04/2026
The pitcher appears to be of basic quality and the bottle arrived crushed. Now I just need to check the functionality
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product very much
R
Ricardo D.
Rating: 5 out of 5
following a purchase from 08/04/2026
I bought 1 jug for my wife and another for a friend and we are delighted
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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