Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jenifer H.
Rating: 5 out of 5
following a purchase from 24/11/2025
So delighted with their products that I bought the jug for my mother and my mother-in-law, as well as the shower filter. Wishing they would make a filter like the shower one for the sink and basin because I have atopic dermatitis and it changes my life!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María José G.
Rating: 2 out of 5
following a purchase from 04/01/2026
16 days waiting for the order. I couldn't contact anyone
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Response from Alkanatur
Hello María José,
We sincerely appreciate your feedback and regret the inconveniences you have experienced with your order. We are working to improve our customer service and ensure a smoother experience in the future. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team
I
Idoia O.
Rating: 2 out of 5
following a purchase from 10/10/2025
For now, I am happy with my purchase. Thank you
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Response from Alkanatur
Hello Idoia,
We sincerely appreciate your comment and are glad to know that you are satisfied with your purchase. We are here to help you at any time and hope you continue to enjoy our products.
Best regards,
The Alkanatur team
M
Marta G.
Rating: 5 out of 5
following a purchase from 14/12/2025
I am really enjoying it, very practical although my children do not like the taste of the water, maybe we should try other filters.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marta G.
Rating: 5 out of 5
following a purchase from 23/11/2025
I am delighted with the Alkanatur jug.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Esperanza D.
Rating: 5 out of 5
following a purchase from 30/12/2025
The jug, glass bottle and shower filters (both types), highly recommended. Thank you Alkanatur team
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Eva María C.
Rating: 5 out of 5
following a purchase from 12/11/2025
All good. Thank you
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio B.
Rating: 4 out of 5
following a purchase from 09/10/2025
The product arrived correctly, easy to install and the results are noticeable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
G
Gemma Z.
Rating: 3 out of 5
following a purchase from 29/11/2025
Delighted
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mercedes P.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am delighted, both with the pitcher and the shower filter, with which I notice a huge difference in both my skin and hair.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marco Antonio S.
Rating: 5 out of 5
following a purchase from 18/12/2025
Hello. Everything arrived perfectly, very well explained how to use and assemble the purchase. The water tastes great and the feeling is that my body feels good with this water, and I usually drink spring water collected by myself but in plastic bottles. I recommend it and why not try it, we spend money on trivial things and this is preventive health. Best regards and maximum respect to everyone.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francis C.
Rating: 5 out of 5
following a purchase from 12/10/2025
I love the quality of water that Alkanatur provides, I've been using the pitcher for three years and I'm very happy. Waiting for them to release the glass one.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marta B.
Rating: 5 out of 5
following a purchase from 03/10/2025
All good, thank you very much.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maria Teresa M.
Rating: 5 out of 5
following a purchase from 01/12/2025
I like it. It is a very serious and trustworthy Spanish company.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Beatriz G.
Rating: 5 out of 5
following a purchase from 28/11/2025
I like it a lot, especially because of the studies behind it that certify its quality. I only have the doubt if it can generate microplastics and why not make the jug out of glass.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Inmaculada J.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ana R.
Rating: 5 out of 5
following a purchase from 24/11/2025
Everything is correct, thank you
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
N
Nerea U.
Rating: 5 out of 5
following a purchase from 02/11/2025
The best water we have tried
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mercedes G.
Rating: 5 out of 5
following a purchase from 30/12/2025
A very good experience
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Anna B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good taste of the water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maria N.
Rating: 5 out of 5
following a purchase from 01/01/2026
I am happy with the purchase
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Conchi L.
Rating: 5 out of 5
following a purchase from 01/01/2026
Delighted with the pitcher and the speed of service. But I have not been able to contact you by phone nor have I received a response to a question I asked you. As a suggestion, I think you should improve customer service. The question I asked you is what type of filter should be used when the water has a lot of limescale. A daughter who lives in Brussels uses the pitcher and we wanted to know which filter is suitable for her. Thank you in advance because I am sure I will get a response. Best regards
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Irene R.
Rating: 5 out of 5
following a purchase from 15/12/2025
They are awesome
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María José B.
Rating: 5 out of 5
following a purchase from 24/11/2025
The water is great. The shower too, you can feel it on the skin.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Esmeralda R.
Rating: 5 out of 5
following a purchase from 09/11/2025
Alkanatur is the only brand that delivers, proven! I absolutely recommend it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
José Antonio B.
Rating: 5 out of 5
following a purchase from 30/12/2025
Good service and response
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Miriam P.
Rating: 5 out of 5
following a purchase from 24/11/2025
Satisfied with the purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Sandra M.
Rating: 5 out of 5
following a purchase from 27/12/2025
I am very happy with my pitcher, the taste of the water has improved a lot.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rebeca D.
Rating: 5 out of 5
following a purchase from 27/11/2025
I am very happy with the pitcher, easy assembly and I feel like I am saving and taking care of myself
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Rafael R.
Rating: 4 out of 5
following a purchase from 26/11/2025
Highly recommended.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
Y
Yolanda G.
Rating: 5 out of 5
following a purchase from 26/11/2025
As always, I am very happy with my order
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jesus S.
Rating: 5 out of 5
following a purchase from 13/12/2025
Top product for filtering water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
José Félix D.
Rating: 5 out of 5
following a purchase from 14/12/2025
I received the order on time and in good condition. Thank you very much.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
T
Teresa B.
Rating: 5 out of 5
following a purchase from 09/10/2025
Everything arrived correctly
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Elena L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Jug received and everything seems correct.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Inmaculada B.
Rating: 4 out of 5
following a purchase from 02/01/2026
Satisfied with the purchase
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Elisabeth L.
Rating: 5 out of 5
following a purchase from 17/11/2025
One of the best filters, water quality and good taste.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maria P.
Rating: 5 out of 5
following a purchase from 13/01/2026
It's a good filter, I like the zeolite one more
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Eva G.
Rating: 4 out of 5
following a purchase from 01/12/2025
I really like the jug but it no longer comes with the color reagents, making it difficult to personally assess the change in the alkalinity of the water they describe.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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