Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
We are happy with the jug, the water is good, it has no taste.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Clara P.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very good producers, I no longer carry water jugs or store plastics. Fast service and delivery
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
José Andrés R.
Rating: 4 out of 5
following a purchase from 08/01/2026
Everything is fine
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Pilar R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Fast shipping, I have had it for a short time but I am very happy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
G
Gorka C.
Rating: 5 out of 5
following a purchase from 29/11/2025
They deliver what they promise, which is not little.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Catalina M.
Rating: 5 out of 5
following a purchase from 30/11/2025
Fantastic product and very reliable, we have been using it for years. The only thing is that shipping to the Balearic Islands is expensive.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Laura M.
Rating: 5 out of 5
following a purchase from 24/11/2025
We are delighted with the products
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Morrofino G.
Rating: 5 out of 5
following a purchase from 12/01/2026
The water is good, but I think the packaging, to be consistent, should not be plastic...
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carolina G.
Rating: 5 out of 5
following a purchase from 01/12/2025
I am happy, using a filter jug as well as the shower filter. I would improve the jug as the feeling when handling it is that it is not very sturdy.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Juan C.
Rating: 2 out of 5
following a purchase from 09/01/2026
They did not deliver the goods to the agreed place.
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Response from Alkanatur
Hello Juan,
We are sorry that you had this experience. Your satisfaction is very important to us. Please contact us directly to resolve this situation.
Sincerely,
The Alkanatur team.
F
Fran C.
Rating: 5 out of 5
following a purchase from 27/12/2025
Great
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Montserrat M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Everything perfect. I am very happy with the purchase of the jug and the shower filter. I recommend them.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Eva María C.
Rating: 5 out of 5
following a purchase from 01/12/2025
At home we have been using the Alkanatur jug for years and we are very satisfied with the pleasant taste of the water, in this last order we bought zeolite filters to eliminate heavy metals...
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
Y
Yolanda M.
Rating: 5 out of 5
following a purchase from 01/12/2025
Good product quality price, I am very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan Manuel U.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very good product and very efficient distribution.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carolina A.
Rating: 5 out of 5
following a purchase from 09/01/2026
I recommend 100%
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Matilde R.
Rating: 5 out of 5
following a purchase from 18/10/2025
The water we drink at home is healthier and tastes good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carlos S.
Rating: 4 out of 5
following a purchase from 01/12/2025
Slow in shipping and very expensive product for what is offered
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Del Carmen Q.
Rating: 5 out of 5
following a purchase from 26/12/2025
We are very happy at home with the filter jug
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jessika Z.
Rating: 5 out of 5
following a purchase from 09/11/2025
You can feel the difference in the body. My daughter has SIBO and since she changed her water consumption, she has improved by 50%
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Josefa B.
Rating: 4 out of 5
following a purchase from 24/11/2025
Well, I don't know how long I can go without changing the filter without risk. I've been using it for two months and the water tastes good but I've had gastric discomfort for a while. I don't know if the water could have bacteria since it's filtered and doesn't have chlorine.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marina C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Excellent taste. I am very satisfied with the purchase
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonio M.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very satisfied
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Eva Maria G.
Rating: 5 out of 5
following a purchase from 04/01/2026
Very good product and good customer service, I had to contact them because the water tasted like chlorine and they immediately told me that the filter was incorrectly installed.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Raquel V.
Rating: 5 out of 5
following a purchase from 23/12/2025
Very happy with the taste (quality) of the water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta P.
Rating: 5 out of 5
following a purchase from 24/11/2025
Great taste of the water. A success
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Laura L.
Rating: 5 out of 5
following a purchase from 01/12/2025
The order arrived very well protected, as always. The jug works very well
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Biblio Alberto V.
Rating: 5 out of 5
following a purchase from 08/11/2025
I really liked the taste of the water; you can feel the difference and it tastes much better
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ana A.
Rating: 5 out of 5
following a purchase from 08/01/2026
The filters are wonderful.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan Ramon L.
Rating: 5 out of 5
following a purchase from 07/11/2025
Everything is perfect
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Raquel D.
Rating: 5 out of 5
following a purchase from 13/01/2026
Wonderful
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
P
Paqui C.
Rating: 2 out of 5
following a purchase from 08/01/2026
THE BOTTLE THAT CAME WITH THE JUG AND THE FILTERS DOES NOT CLOSE THE CAP, AND THEREFORE IS USELESS
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Response from Alkanatur
Hello Paqui,
We appreciate your comment and regret that you had this experience with our bottle. Your satisfaction is very important to us. We invite you to contact our customer service to resolve this issue. We are here to help you.
Sincerely,
The Alkanatur team
C
Carlos B.
Rating: 5 out of 5
following a purchase from 28/11/2025
The product is good and of quality. The replacement parts for the jug are expensive...
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carlos R.
Rating: 5 out of 5
following a purchase from 03/11/2025
Everything is fine and the filters seem very good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Liliya P.
Rating: 5 out of 5
following a purchase from 24/11/2025
Everything perfect
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cris Perez A.
Rating: 2 out of 5
following a purchase from 17/01/2026
it is misleading advertising, they sell qualities that the product does not have
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Response from Alkanatur
Hello Cris Pérez,
We appreciate your opinion and regret that your experience with our products did not meet your expectations. We strive to provide accurate descriptions and quality service. We invite you to contact us directly to resolve any concerns you may have. Your satisfaction is important to us.
Sincerely,
The Alkanatur team
I
Isabel M.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
G
German G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Good product and good water quality
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Irene A.
Rating: 5 out of 5
following a purchase from 12/01/2026
Everything perfect.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Lluís C.
Rating: 5 out of 5
following a purchase from 29/10/2025
Neutral taste of the water, convenience of not having to buy bottles.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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