Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 3, 4 and 5 stars

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A
Adriana S.
Rating: 5 out of 5
Everything arrived perfectly and the filter works very well. We are happy drinking quality water.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mavi M.
Rating: 5 out of 5
We were surprised by the taste of the water because we expected a stronger taste but it is not like that. It tastes like pure water and we liked it a lot. Since you asked, what could be improved is that the pitcher be made of glass. Also, I started cleaning it with the sponge side, but I'm not used to using it and without realizing it, I turned it over and scratched the pitcher before using it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francisco G.
Rating: 5 out of 5
It has allowed us to drink tap water. We live in Barcelona and the water is hard to drink if you are not used to it. To our surprise, the first glass we drank tasted like water!, that is, it tasted like nothing. A success. Thanks to the team that achieved such a 'miracle'.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
Didac M.
Rating: 5 out of 5
The result is very good. L
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francisco J.
Rating: 3 out of 5
I forgot to put a code for a discount. I contacted via WhatsApp and the response here is, they didn't even bother. When there is a will to fix something, it can be done. Everything in this life has a solution if there is a willingness, of course. The pitcher is very pretty.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We are sorry that you had difficulties with your order. Our systems are automated, so it is important to enter the code before completing the purchase. We hope you enjoy the product a lot.
S
Silvia L.
Rating: 2 out of 5
I still haven't received my order and there is no way to communicate with express mail
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Response from Alkanatur
Hello Silvia, Thank you very much for your review. We regret that you had an experience that did not meet your expectations. We have reviewed your case and noticed that you have already contacted our customer service team. As they mentioned to you, your order was placed on September 23rd and, generally, shipments take between 3 and 5 business days. We appreciate your patience and understanding. If you have any other questions or need further assistance, please do not hesitate to let us know. We are here to help you.
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Aitziber I.
Rating: 5 out of 5
Everything is the same as described. Good taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
P
Pepa M.
Rating: 5 out of 5
I like the water in di, before I used to drink it from the tap and it sometimes had a taste
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cristina B.
Rating: 5 out of 5
I love it, I feel like I am drinking really healthy water. Thank you!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Silvia M.
Rating: 5 out of 5
It arrived in perfect condition. We noticed the difference from the beginning.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose A.
Rating: 5 out of 5
Good filtering system and easy-to-use pitcher.
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Yolanda G.
Rating: 5 out of 5
Does not change the taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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