Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 3, 4 and 5 stars

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Carmen C.
Rating: 4 out of 5
The product and service are good, it arrived quickly and in good condition. I am starting to use it, very little time to evaluate results
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Simona S.
Rating: 5 out of 5
I already know them, we saw a second pitcher and also the shower filter. 100% recommended
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Daniel P.
Rating: 5 out of 5
I am very happy with how my order arrived. Everything on time and well. And the truth is that you can notice the change in the taste of the water. I recommend it.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Eva G.
Rating: 5 out of 5
Everything is fine.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Leyre M.
Rating: 5 out of 5
The order arrived super fast, perfectly packaged and the products are great, beautiful, practical, full of light and life, we loved them! The shower filter is great, easy to install, and immediate results. I have no doubt in recommending Alkanatur.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Sonia C.
Rating: 5 out of 5
Excellent water with very good taste. All the certifications and studies carried out with the filters give me a lot of security, as well as those who 'promote' it, who are people who take great care of everything they consume for their health and provide a lot of guarantee for the product. The filter lasts a long time.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
María R.
Rating: 3 out of 5
I would improve the jug. It is necessary to make it of glass.
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Response from Alkanatur
Thank you for the suggestion.. We hope you enjoy the product a lot as well.
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Jose M.
Rating: 5 out of 5
The order arrived super fast, and the filters are magnificent.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Carolina P.
Rating: 5 out of 5
I have been using the shower filter for several weeks because I had a lot of hair loss, and since the first week of use, it has stopped significantly. I recommend it. Even your skin improves, getting more hydration. It is an excellent product.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/06/2024
I received the shipment quickly and have been using the Alkanatur Drops Jug for more than 2 weeks. It works as described: the water has no taste, but the black particles from the filter continue to fall into the water, so the bottom of the jug always has between 20 and 30 black particles.
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Response from Alkanatur
Thank you for your feedback and for your purchase. It is totally normal and natural for carbon particles to remain in the water. Our filters are composed solely of natural products: 100% natural coconut charcoal and magnesium. The coconut charcoal is imported directly from Mexico, and we do not alter the nature of the material. Due to its state or even due to the transportation of the material, the charcoal may be more broken and crumbled and release carbon specks to a greater extent, and even stain the water black. Other times, if its state is more compact, it releases less, but it is normal for it to always release black specks due to what we mentioned, because it is an ecological product without any type of chemical treatment. We hope you enjoy the product a lot.
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Comprador Verificado
Rating: 5 out of 5
I have been using the jug for 2 weeks and so far the experience is very good. The shipment was fast and without problems. Although in Guadalajara the pH of the water is quite alkaline (light blue came out) from the test I did, the filter has made it come out purple. I am very happy.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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