Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I like the format and simplicity as well as freeing myself from the dependence on bottled water
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Carme M.
Rating: 5 out of 5
Very fast
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Adina M.
Rating: 5 out of 5
Very nice bottle.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Cristian R.
Rating: 4 out of 5
The truth is that I didn't know the products, a neighbor showed me and told me to try it. And the truth is that for my little one who has skin problems, it works very well...
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Jenny O.
Rating: 4 out of 5
I liked the filter, the filtered water is pleasant, the only downside I have is the jug, for the price you have, the jug is not what I expected, and the bottle likewise, it could have been glass.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Victor J.
Rating: 5 out of 5
the serious, responsible people they are and the product is the most complete I have seen on the market, I am happy with all the service.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Borja C.
Rating: 4 out of 5
The jug is nice and the water has no taste and its texture is light. I am concerned that the filters release quite a bit of activated carbon dust into the water and the problem does not disappear after several weeks of use
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Response from Alkanatur
Thank you for your feedback and for your purchase. It is completely normal and natural for there to be carbon particles in the water. Our filters are made solely from natural products: 100% natural coconut shell activated carbon and magnesium. We import the coconut carbon directly from Mexico, and we do not alter the nature of the material. Due to its state or even due to the transportation of the material, the carbon may be more broken down and crumbled, releasing more carbon particles and even turning the water black. Other times, if its state is more compact, it releases less, but it is normal for it to always release black particles because, as we mentioned, it is an ecological product without any type of chemical treatment. We hope you enjoy the product very much.
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Pilar S.
Rating: 5 out of 5
Soft water and good taste. Fast filter.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Begoña C.
Rating: 5 out of 5
Very professional, quick in their shipments
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Manuel J.
Rating: 5 out of 5
Everything is correct, fast delivery
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Juan J.
Rating: 4 out of 5
The filter really works well to purify the water but the jug could be improved. The small lid ends up breaking.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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José M.
Rating: 5 out of 5
The attention is concise, clear, and quick.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Angel A.
Rating: 5 out of 5
With this jug and these filters, excellent, clean water is obtained without chlorine or other substances' smell or taste. I totally recommend it.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Carlos D.
Rating: 5 out of 5
It's a good filter and the replacements arrive promptly.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Sergio V.
Rating: 3 out of 5
The shower filter is plastic, if the rubber is not perfect, water leaks out.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Ana B.
Rating: 5 out of 5
The fresh taste and knowing that from now on we will avoid taking so many toxins.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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César P.
Rating: 5 out of 5
I have already placed three orders, and everything has gone perfectly. I would like satisfied customers to have some kind of discount, it's the only aspect to improve.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Mikel D.
Rating: 5 out of 5
Very good customer service, resolving all doubts very quickly. Competitive prices. I will definitely buy again.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Soraya V.
Rating: 5 out of 5
The efficient use of the package and the clear and simple explanations in the user and maintenance manual.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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