Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
It can surely be improved, the price. I think there is room and for the average consumer, it is an expensive product.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Joseba S.
Rating: 3 out of 5
Better explanation about the maintenance of the jug
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria A.
Rating: 4 out of 5
For now I like it although I haven't been using it long enough to notice its benefits (only 1 week) but I have high hopes
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Roberto V.
Rating: 4 out of 5
Speed and product quality
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ana M.
Rating: 4 out of 5
I would like it to filter more than a liter. For a family, it is a bit small.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Manuel P.
Rating: 4 out of 5
The product is of excellent quality. You should improve the messaging. I cannot track my order and I also cannot place my order at a pickup point previously on the Alkanatur page.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
Y
Yolanda P.
Rating: 4 out of 5
That the pitcher is made of plastic
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carlos F.
Rating: 4 out of 5
The quality of the jug, the price of the filters is expensive.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia V.
Rating: 4 out of 5
The taste of the water.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
F. J.
Rating: 4 out of 5
I didn't need the bottle.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cesar M.
Rating: 3 out of 5
Since a few years ago when I bought the first jug, the filtering content has changed, now I have to filter many times so that the water doesn't come out black or gray, I don't know what you have modified but it's not the same
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose A.
Rating: 4 out of 5
I liked everything except that it forms limescale very quickly and releases quite a few carbon particles from the filter. So it needs to be cleaned every two or three days.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Raquel V.
Rating: 4 out of 5
I would improve the bottle, especially the cap.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We appreciate your suggestion. We hope you enjoy the product a lot.
I
Itxaro M.
Rating: 3 out of 5
So far I haven't been able to use the jug as it came with the blue deposit broken with a crack where the unfiltered water escapes. I sent an email claiming it. The shower filter is wonderful, you can tell it leaves the skin softer and more hydrated. Thank you very much for everything!
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We will provide a solution shortly. We hope you enjoy the product a lot.
O
Olga H.
Rating: 3 out of 5
I haven't opened it yet, it's a Christmas gift, but I'm sure I'll love it. I was really looking forward to having your jug. Merry Christmas
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot. And Merry Christmas!
C
Camila L.
Rating: 4 out of 5
Having a jug that doesn't get limescale is better. Lowering costs
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
María D.
Rating: 4 out of 5
I liked that the orders arrived quickly. The quality of the products is very good, and customer service is also great.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rocio M.
Rating: 4 out of 5
Remove the plastic. Environmentally friendly packaging. More competitive price. The taste of the water doesn't quite convince me.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We will take your suggestions into account. Best regards.
A
Aida N.
Rating: 4 out of 5
I would make a mini pitcher to make it easier to carry to different parts of the house.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 