Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Congratulations to Alkanatur for developing a product that, in addition to being concerned about its scientific endorsement, has also focused on its sustainability by offering, for example, the possibility of replacing spare parts for the Jug. The packaging is very well done and the information provided for use is very comprehensive. It gives the impression that they care about providing good service and not just making a profit. Hopefully, they can maintain this philosophy over time.
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Response from Alkanatur
Dear Yrene,
Thank you very much for your kind words and for taking the time to share your experience. We are glad to know that you value our commitment to sustainability and the quality of our products. We hope to see you again soon at Alkanatur and continue providing you with the best possible service.
Sincerely,
The Alkanatur team
T
Teresa De G.
Rating: 5 out of 5
following a purchase from 02/01/2025
Very good filters. Alkaline water and free of contaminants
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
B
Bonaria S.
Rating: 5 out of 5
following a purchase from 14/09/2025
All good! I have also measured the water and it is indeed alkaline.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Mariangeles D.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good products
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Esther C.
Rating: 5 out of 5
following a purchase from 22/09/2025
everything is correct. recommended.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Mayte I.
Rating: 5 out of 5
following a purchase from 06/06/2026
The order arrived very quickly, glass jug very well packaged, I am happy with the purchase, I have noticed the difference compared to the previous jug I had. In the future, they could see how to improve the flow of the jug, it falls in a super elegant waterfall effect, but sometimes it spills when filling bottles.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
D
David C.
Rating: 5 out of 5
following a purchase from 06/06/2026
Excellent taste of the water. Also, the design of the jug is very ergonomic, lightweight, and drip-free. Very satisfied with the product.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
S
Sergi D.
Rating: 5 out of 5
following a purchase from 05/06/2026
Excellent water filters
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Magda U.
Rating: 5 out of 5
following a purchase from 27/02/2025
It gives me confidence, I have been using the pitcher and also the shower filter for years
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Ariana G.
Rating: 3 out of 5
following a purchase from 05/06/2026
Just to comment that GSL does not deliver to the doors of apartments in buildings without elevators, they ask you to go down and pick it up at the building's door, which is a problem for people with reduced mobility. The bad note goes to the transport company, the product is excellent.
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Response from Alkanatur
Hello Ariana,
We sincerely appreciate your comment and are glad to know that you are satisfied with the quality of our product. We understand the situation with the delivery service and take note of your experience to continue improving in the future.
Sincerely,
The Alkanatur team.
E
Esther G.
Rating: 5 out of 5
following a purchase from 05/06/2026
I love the glass jar, it is practical and very beautiful. The water is exceptional!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Anna R.
Rating: 5 out of 5
following a purchase from 18/08/2025
durable filter
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Vicky S.
Rating: 5 out of 5
following a purchase from 05/06/2026
Everything great
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
R
Raquel C.
Rating: 5 out of 5
following a purchase from 05/06/2026
Delighted with the crystal jug
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Jesusa R.
Rating: 5 out of 5
following a purchase from 31/03/2025
I have the jug and I am delighted. The water has a different taste, you can notice the difference from bottled water.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Miguel N.
Rating: 5 out of 5
following a purchase from 21/03/2025
Everything is very good I recommend
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
D
Damián R.
Rating: 5 out of 5
following a purchase from 19/07/2025
Wonderful service
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Mari Carmen L.
Rating: 5 out of 5
following a purchase from 15/08/2025
Good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
O
Olga A.
Rating: 5 out of 5
following a purchase from 04/06/2025
I have not had any problems with the order and I am happy with the purchases at Alkanatur
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
B
Blanca R.
Rating: 5 out of 5
following a purchase from 19/03/2025
Perfect as always!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Ana Carmen L.
Rating: 5 out of 5
following a purchase from 01/09/2025
I am satisfied
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Carmen M.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very well, they resolved my doubts via WhatsApp.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Isabel S.
Rating: 5 out of 5
following a purchase from 04/06/2026
You can notice the change in flavor
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Victoria P.
Rating: 5 out of 5
following a purchase from 16/07/2025
I like it a lot but I had to remove it from my shower column because it broke it. What a shame.
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Response from Alkanatur
Dear María Victoria,
We sincerely thank you for your comment and for sharing your experience with us. We regret that you had an inconvenience with the product and hope that, despite this, you continue to enjoy our items.
Sincerely,
The Alkanatur team.
C
Cristina B.
Rating: 5 out of 5
following a purchase from 19/03/2025
I am delighted, the water has no strange taste with this filter now if we drink from the tap we realize how strange it tastes
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Loren A.
Rating: 5 out of 5
following a purchase from 21/05/2025
The truth is that we are delighted with our jugs. The water is noticeably much better and I haven't bought bottled water again. We give it a 10.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
P
Pablo M.
Rating: 5 out of 5
following a purchase from 26/08/2025
All good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Javier M.
Rating: 5 out of 5
following a purchase from 25/01/2025
Everything is fine, serious brand. Everything is received on time and in the right way, and quality products.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Alba A.
Rating: 5 out of 5
following a purchase from 10/08/2025
Excellent product
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Isabel R.
Rating: 5 out of 5
following a purchase from 10/09/2025
Everything is perfect.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Cristina D.
Rating: 5 out of 5
following a purchase from 23/05/2025
I have been using the Alkanatur jug with the gray filter for 2 years and I have noticed improvement in my digestive system, I feel hydrated, my skin has improved and my cellular quality. I have recommended it many times and I continue to recommend it 100%. Thank you!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María S.
Rating: 5 out of 5
following a purchase from 09/02/2025
Good products, very practical the jug. I like that there are other products with quality requirements.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Víctor H.
Rating: 5 out of 5
following a purchase from 27/04/2025
I have been buying their products for years and I am delighted. Always fast, complete deliveries and their products work.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Maria O.
Rating: 5 out of 5
following a purchase from 21/03/2025
I would like not to have to clean the jar every week
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Agustin I.
Rating: 5 out of 5
following a purchase from 25/03/2026
Very happy with all the products.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
G
Gregoria C.
Rating: 5 out of 5
following a purchase from 05/06/2026
I have been consuming your products for more than 10 years... totally delighted!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
C
Carlos C.
Rating: 5 out of 5
following a purchase from 19/01/2026
Happy with the jug and its filters. I have already tried at least 3 filters, the magnesium ones and the Zeolite ones. I have noticed even cognitive improvement with the magnesium ones, and even stopped twitching my eyes due to stress. Quite top-notch. I bought it due to kidney problems last November, I think because of the hard water in Catalonia. Since then, I haven't had any discomfort. If you disassemble it, it is basically filled with carbon grains, and I imagine some other component that makes it completely natural. As a recommendation, now that summer is coming, you can leave the jug in the fridge while it filters. Overall, highly recommended.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Luis R.
Rating: 5 out of 5
following a purchase from 27/08/2025
THE SERVICE HAS BEEN CORRECT, BUT THE WAITING TIME FOR PHONE SUPPORT NEEDS TO IMPROVE.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
María Victoria G.
Rating: 5 out of 5
following a purchase from 13/07/2025
Delighted with my Alkanatur jug. I recommend it to everyone.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
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