Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
The tap water comes out well filtered, it doesn't taste like chlorine, it's like bottled water.
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Response from Alkanatur
Dear Pilar,
We greatly appreciate your comment and we are glad to know that you are satisfied with the quality of the filtered water. It is a pleasure for us to offer products that meet your expectations.
We are at your disposal for any future inquiries.
Sincerely,
The Alkanatur team
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Naiara H.
Rating: 5 out of 5
following a purchase from 01/09/2026
Very satisfactory
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Response from Alkanatur
Hello Naiara,
We are very happy to know that your experience has been so satisfactory. Your opinion is very valuable to us and motivates us to continue providing the best for our customers.
Thank you for sharing your feedback and trusting Alkanatur.
Sincerely,
The Alkanatur team
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Marian A.
Rating: 5 out of 5
following a purchase from 31/08/2026
I have noticed it considerably
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Response from Alkanatur
Hello Marian,
We sincerely thank you for your review and we are glad to know that you have noticed a considerable improvement. Your satisfaction is very important to us and motivates us to continue working enthusiastically.
Best regards,
The Alkanatur team
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Nelly H.
Rating: 5 out of 5
following a purchase from 01/09/2026
easy to order, very quickly delivered. very good products it would just be better if the emails were in French
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Response from Alkanatur
Dear Nelly,
We sincerely thank you for your kind words and for taking the time to share your experience. We are glad to know that you found the purchasing process easy and that our products have been to your liking. We will take your suggestion about emails into account to further improve our service.
We hope to serve you again soon.
Sincerely,
The Alkanatur team
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Maricruz S.
Rating: 5 out of 5
following a purchase from 01/09/2026
Excellent products and services
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Response from Alkanatur
Dear Maricruz,
We sincerely thank you for your kind words about our products and services. We are glad to know that your experience has been positive and we hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
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Patricia B.
Rating: 5 out of 5
following a purchase from 31/08/2026
I have been using the Alkanatur jug for years, I am no longer used to drinking tap water unfiltered in this jug
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Response from Alkanatur
Dear Patricia,
We are extremely glad to know that you have been enjoying our Alkanatur jug for years. We appreciate your trust in our products and are delighted that you have made our filter an essential part of your daily life.
Thank you for sharing your experience with us.
Sincerely,
The Alkanatur team
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Beatriz M.
Rating: 3 out of 5
following a purchase from 01/09/2026
It weighs a lot
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Response from Alkanatur
Dear Beatriz,
We sincerely appreciate your opinion and the time you took to share your experience. We understand that the weight of the product can be a factor to consider and we are here to help you with whatever you need. We hope you will visit us again and find what best suits your needs.
Sincerely,
The Alkanatur team
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Amale B.
Rating: 5 out of 5
following a purchase from 01/09/2026
Recommended by Enol Sierra I have been using it for years.
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Response from Alkanatur
Dear Amale,
Thank you very much for your positive comment. We are glad to know that you have found in our products an option that has accompanied you for so long. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Irene R.
Rating: 5 out of 5
following a purchase from 29/08/2026
Perfect
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Response from Alkanatur
Dear Irene,
We sincerely thank you for your comment and for the excellent rating. We are glad to know that you are satisfied with your experience and that our products have met your expectations.
We remain at your disposal for any future needs.
Sincerely,
The Alkanatur team
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Mercedes R.
Rating: 5 out of 5
following a purchase from 02/09/2026
I have been using the pitcher for a few days. But for now, happy with the purchase. Water without any chlorine taste.
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Response from Alkanatur
Dear Mercedes,
We are very glad to know that you are happy with your jug and that the water has a pleasant taste. We sincerely appreciate your trust in us and hope you continue enjoying your purchase.
Sincerely,
The Alkanatur team
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María Elisa M.
Rating: 5 out of 5
following a purchase from 01/09/2026
Very happy with the purchase.
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Response from Alkanatur
Dear María Elisa,
We sincerely thank you for sharing your satisfaction with your purchase. We are glad to know that you are very happy, as your happiness is our greatest reward.
We remain at your disposal for anything you may need.
Sincerely,
The Alkanatur team
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Estefania M.
Rating: 5 out of 5
following a purchase from 02/09/2026
Quick purchase and shipping
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Response from Alkanatur
Dear Estefania,
We sincerely thank you for your comment and for taking the time to share your positive experience. We are glad to know that you were satisfied with the speed of your purchase and delivery.
We remain at your disposal for any future inquiries.
Sincerely,
The Alkanatur team
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Francisco C.
Rating: 5 out of 5
following a purchase from 02/09/2026
Easy to carry out and quick delivery
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Response from Alkanatur
Dear Francisco,
We sincerely thank you for your very positive comment. We are glad to know that you found the purchasing process easy and that the delivery was quick. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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María Jesús H.
Rating: 3 out of 5
following a purchase from 31/08/2026
It has several inconveniences, mainly when you go to serve the water it spills and wets the table and the countertop, it weighs too much, and it has less capacity than the previous one I had before.
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Response from Alkanatur
Dear María Jesús,
We sincerely appreciate your comment and the feedback you have shared. We are sorry that you found inconveniences with the product and we value your opinion as it helps us to continuously improve. We hope you will consider giving us another opportunity in the future.
Sincerely,
The Alkanatur team
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Antonio P.
Rating: 5 out of 5
following a purchase from 02/09/2026
I am very satisfied with your products.
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Response from Alkanatur
Hello Antonio,
We are very glad to know that you are satisfied with our products. Your opinion is very valuable to us and motivates us to continue offering the best.
We sincerely appreciate your support.
Sincerely,
The Alkanatur team
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Pilar S.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very well, filtered water improves a lot.
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Response from Alkanatur
Hello Pilar,
We sincerely thank you for your very positive comment. We are glad to know that you are enjoying the quality of the filtered water and that you have noticed an improvement. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Rosa B.
Rating: 5 out of 5
following a purchase from 31/08/2026
Hello Despite the delay, I really like your products.
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Response from Alkanatur
Hello Rosa,
We sincerely thank you for sharing your experience. We are glad to know that our products have pleased you, despite the delay. We value your understanding and trust in our store.
Sincerely,
The Alkanatur team
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Paula L.
Rating: 5 out of 5
following a purchase from 31/08/2026
Very good filter.
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your comment and your 5-star rating. We are glad to know that you are satisfied with our filter and we hope you visit us again soon to discover more products that you will love.
Sincerely,
The Alkanatur team
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Víctor P.
Rating: 3 out of 5
following a purchase from 31/08/2026
The new jug has less capacity to filter water and it is much more complicated to serve it, too much water spills from the sides, it is not suitable for refilling glass bottles. The rating is not worse because the quality of the materials seems better.
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Response from Alkanatur
Hello Víctor,
We sincerely appreciate your comment and your rating. We are glad to know that you value the quality of the materials, although we regret that the jug has not fully met your expectations regarding capacity and functionality. Your opinion is very important to us and will be taken into account for future developments.
Best regards,
The Alkanatur team.
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Angel Z.
Rating: 2 out of 5
following a purchase from 31/08/2026
It took 10 days to arrive. Moreover, your page said it was already delivered and that was a lie. A bit disappointing
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Response from Alkanatur
Dear Angel,
We sincerely regret the disappointment you have experienced with the delivery of your order. We appreciate your feedback and would like to resolve this situation in the best possible way. We invite you to contact us directly so that we can assist you.
Sincerely,
The Alkanatur team.
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Ángela G.
Rating: 5 out of 5
following a purchase from 31/08/2026
I have received it well. Since I started using Alkanatur, I don't carry water and I have less plastic waste.
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Response from Alkanatur
Hello Ángela,
We sincerely thank you for your rating and for sharing your positive experience. We are glad to know that our products are helping you reduce water and plastic usage, thus contributing to environmental care.
We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Albert L.
Rating: 5 out of 5
following a purchase from 31/08/2026
Good product.
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Response from Alkanatur
Hello Albert,
We sincerely thank you for taking the time to share your opinion. We are glad to know that you are satisfied with our product and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Estela G.
Rating: 5 out of 5
following a purchase from 30/08/2026
The product is great. The delivery time could be improved.
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Response from Alkanatur
Dear Estela,
We sincerely thank you for your positive feedback about our product. We value your comment about the delivery time and will work to improve it in the future.
Sincerely,
The Alkanatur team
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Antonio L.
Rating: 2 out of 5
following a purchase from 31/08/2026
I preferred a glass jug but I haven't ordered it because it has a small filtering volume. They should design a glass jug with a filtering capacity of 1.5 l. The order also took a long time to arrive.
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Response from Alkanatur
Dear Antonio,
We sincerely appreciate your comment and regret that your experience was not completely satisfactory. We take your suggestions about the design of a glass jug and the shipping time into account, and we would like to know more about your situation to better assist you.
Please do not hesitate to contact our customer service to resolve any issues you may have had.
Sincerely,
The Alkanatur team
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Matilde S.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have only had it for a few days, and for now, we are satisfied, but I have a question: can the water that comes out of the shower be drunk? I have small grandchildren, and they put things in their mouths. I want to make sure there is no danger. I look forward to your response. Thank you very much.
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Response from Alkanatur
Dear Matilde,
We are glad to know that you are satisfied with your purchase. Regarding your question, the water that comes from the shower is not suitable for consumption, so we recommend that you supervise your grandchildren to avoid any risk. We appreciate your trust and remain at your disposal for any other inquiries.
Sincerely,
The Alkanatur team
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Beatriz Q.
Rating: 5 out of 5
following a purchase from 30/08/2026
Great, although I have only been using it for a little while.
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Response from Alkanatur
Hello Beatriz,
Thank you very much for sharing your positive experience with us. We are glad to know that you are enjoying our product, even though you have used it little so far. We hope you continue to find satisfaction in its use and that you return soon to our store.
Sincerely,
The Alkanatur team
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Ana B.
Rating: 5 out of 5
following a purchase from 31/08/2026
Optimal water filter
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Response from Alkanatur
Hello Ana,
We greatly appreciate you sharing your positive experience with our water filter. We are glad to know that you are satisfied with your purchase and that it meets your expectations.
We remain at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
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Maria O.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very rich and healthy water. I always recommend it.
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Response from Alkanatur
Hello Maria,
We sincerely thank you for your comment and are glad to know that you enjoy the water and consider it rich and healthy. Your recommendation is very valuable to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
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Ies Alarnes B.
Rating: 5 out of 5
following a purchase from 31/08/2026
Two years ago I discovered the Alkalanatur jug and it has been a great discovery. 100% recommendable.
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Response from Alkanatur
Dear IES ALARNES,
We sincerely thank you for sharing your positive experience with our Alkanatur jug. We are glad to know that it has been a great discovery for you and that you recommend us 100%. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
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Isaac C.
Rating: 5 out of 5
following a purchase from 31/08/2026
All good
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Response from Alkanatur
Hello Isaac,
We sincerely thank you for your very positive comment. We are glad to know that you were satisfied with your purchase and that everything went well.
We remain at your disposal for anything you may need in the future.
Sincerely,
The Alkanatur team
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Reyes M.
Rating: 5 out of 5
following a purchase from 31/08/2026
This is the second time I order and I am very happy with the filters.
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Response from Alkanatur
Hello Reyes,
We greatly appreciate your comment and are glad to know that you are satisfied with our filters. It is a pleasure to have customers like you who trust us time and time again.
Sincerely,
The Alkanatur team
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David G.
Rating: 5 out of 5
following a purchase from 31/08/2026
Great everything
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Response from Alkanatur
Hello David,
Thank you very much for your very positive comment! We are glad to know that you are satisfied with your experience at Alkanatur. Your support motivates us to continue offering the best.
Sincerely,
The Alkanatur team
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Ayllin Tibisay H.
Rating: 5 out of 5
following a purchase from 31/08/2026
I love the brand, I am always satisfied when I buy
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Response from Alkanatur
Dear Ayllin Tibisay,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our products and that you love our brand. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
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Mª Carmen F.
Rating: 5 out of 5
following a purchase from 31/08/2026
it is always a success to make purchases or orders Thank you
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Response from Alkanatur
Dear Mª CARMEN,
We sincerely thank you for your very positive comment. We are glad to know that you are always satisfied with your purchases and orders. Your trust in us is very valuable and motivates us to keep improving.
Sincerely,
The Alkanatur team
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Mari Gracia A.
Rating: 5 out of 5
following a purchase from 31/08/2026
The order takes time but good result
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Response from Alkanatur
Dear Mari Gracia,
We sincerely appreciate your comment and are glad to know that the result was satisfactory. We strive to continuously improve and your opinion is very valuable to us.
We remain at your disposal for any future needs.
Sincerely,
The Alkanatur team
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Pilar N.
Rating: 5 out of 5
following a purchase from 31/08/2026
I am very happy. The only downside I have is that the glass jug is too small for me. I hope they release it soon in a more family-sized version.
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Response from Alkanatur
Dear Pilar,
We are delighted to know that you are very happy with your purchase. We appreciate your suggestion about the glass jug and will take it into account for future expansions in our product range.
Best regards,
The Alkanatur team
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Raquel M.
Rating: 5 out of 5
following a purchase from 31/08/2026
I drink a lot of water throughout the day and I really liked the taste of the water. It doesn't taste like chlorine.
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your very positive comment. We are glad to know that you enjoy the taste of the water and that you find our proposal satisfactory. Your satisfaction is our priority and comments like yours motivate us to continue improving.
Sincerely,
The Alkanatur team
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Beatriz S.
Rating: 5 out of 5
following a purchase from 31/08/2026
Everything very well and fast
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Response from Alkanatur
Hello Beatriz,
We sincerely thank you for your kind comment. We are glad to know that you are satisfied with our service and that everything has been quick and efficient.
Sincerely,
The Alkanatur team
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Ana S.
Rating: 5 out of 5
following a purchase from 31/08/2026
I love their products, the change in day-to-day is very noticeable.
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Response from Alkanatur
Dear Ana,
We are very pleased to know that you are enjoying our products and that you have noticed a positive change in your day-to-day life. Your satisfaction is our greatest reward and motivates us to continue improving.
We sincerely appreciate your support and trust.
Sincerely,
The Alkanatur team.
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